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Online permit applications in Michigan are taking a major step toward an integrated one-stop process. Where We’ve Been.
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Online permit applications in Michigan are taking a major step toward an integrated one-stop process.
“Michigan’s website . . . is a maze of permitting information without clear explanation of the expected time necessary to complete each phase – suggesting a complex, uncertain process.” --Center for Automotive Research, Sept. 2003 • Executive Directive – Dec. 8, 2003
Cross-agency participation is critical to the success of the project.
Weekly team meetings began November 20th. • Project headed by Department of Labor and Economic Growth (DLEG).
Create a single point of entry (one-stop) for businesses seeking related licenses or permits from the state of Michigan.
Significantly reduce complexity of the permitting and licensing process.
Shorten the processing time to obtain permits/licenses. • Eliminate unnecessary forms and cumbersome, duplicative processes.
Provide the ability to apply and pay online. • Provide links to local communities’ permitting and licensing information.
Provide web-based user tools designed to: • Determine permits needed based on project type. • Provide a “shopping cart” for collecting permits needed for a project from any state department. - Manage master permit/license application packages for complex business projects involving multiple state agencies.
Develop comprehensive online database of state permits and licenses. • Enable applicants to access permit and licensing information by name, business type or department, and • Monitor status of permit/license applications.
Used “Brown Paper” process to determine current flow and timing of permits/licenses for a manufacturing facility. • Using the same process, able to reduce the current processing time for permits associated with a manufacturing facility from . . .
465 days to 183 days!!
Phase 1 – Summer 2004 • Single launching pad • Decision tree • Shopping cart • Information and help • Connectivity to legacy systems • Process payments on line
Future Phases • Continue population of MiTAPS system and web portal.
Utilize MiTAPS team, which includes members from departments and agencies across Michigan.
www.michigan.gov/mitaps mitapsinfo@michigan.gov
Q & A • Will post questions and answers on www.michigan.gov/mitaps