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IASC Sub-Working Group on Accountability to Affected Populations How can clusters be more accountable to affected populations? Geneva - July 1, 2011. www.ecbproject.org. Field. Sector. Agency. ECB Project: System wide approach. Improve access to learning opportunities
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IASC Sub-Working Group on Accountability to Affected PopulationsHow can clusters be more accountable to affected populations?Geneva - July 1, 2011 www.ecbproject.org
Field Sector Agency ECB Project: System wide approach • Improve access to learning opportunities • Field-based action research • Build support of country leadership • Develop competencies to fit agency needs • Business case for capacity building • Help promote common standards • Build pool of professional, competent staff • Demonstrate return on investment
Accountability “Cloud”What are we actually accountable for? Sphere Standards Local Culture Local Partner Codes National Laws Procurement Regulations Govt. Standards Anti-Terrorist Act Code of Conduct Assistance Delivery HAP Standards CARE Operations Manual CARE Program Principles Donor Compliance Accountability Frameworks UN guidelines Cluster Standards Ubora CARE Project Standards
Stakeholder Accountability “Cloud”Who is actually accountable for what? Peer NGOs Communities Local Partner National Government Contractors Lead Member HQ Govt. Tech Depts. CARE Member Country Office UN Resident Coordinator UN Agency Donor CARE International RMU Humanitarian Coordinator Cluster Coordinator
Stakeholder Power Relations More power Less power Host Govt. Donor Reps Beneficiaries Trad. Leaders Donor Govts. Women Senior Mgmt Communities Nat. Tech Depts. Vulnerable Groups UN Agencies Armed Groups National NGOs Agency Local Partners Cluster Coordinator Peer Agencies
Common Elements of Accountability • Leadership/Governance • Transparency / Information Sharing • Participation • Complaints & Feedback • Design, Monitoring and Evaluation
Two-pronged approaches Improving systems Accountability of cluster members to affected populations Cluster accountability framework Technical Competencies Deployment of accountability advisers Mainstreaming (training cluster coordinators) Pilot Clusters – 1st phase Shelter Cluster Pilot WASH Cluster Pilot