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Custom Stationery Electronic Ordering Solutions . Managing your image Improving efficiencies Empowering your Image. Randy Thompson Director, Business Development. Customer Concerns. Marketing Inconsistent Image Management Stationery as a negative Ordering process a valuable time eater.
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Custom Stationery Electronic Ordering Solutions Managing your image Improving efficiencies Empowering your Image Randy Thompson Director, Business Development
Customer Concerns • Marketing • Inconsistent Image Management • Stationery as a negative • Ordering process a valuable time eater
Customer Concerns • CFO/Finance Directors/Procurement • Motivated by supply chain improvements • Reduce vendor counts • Transactional savings • Sales Services • Adding value to the organization
Product Definition • Core Products • Business Cards • Letterhead • Second Sheets • #10 Regular/window envelopes • Mailing Labels • Memo Pads • Booklet/Catalog envelopes
The current painful process • Call vendor for quote • Obtain/evaluate quotes • Issue purchase order • Complete art and communicate • Initial proof • Corrections and re-proofing • Status checks • Shipment confirmation • Conclusion: EACH transaction costs $100* • * Info Trends productivity study
Benefits from Online Solutions • Conversion to online solution • Empowers customer in all ordering facets • Transactional cost savings • 24/7/365 ordering • Centralized control of brand • Budgetary Oversight
Ultimate Workflow • Input personal information onto virtual template • Approve immediate online proof • Select Shipping location/method • Receive order • Result: Reduce / Eliminate time to quote/process orders • Insure consistent image management
Website Ordering Solutions • Standard Features • Branding with your logo • Unique log-in and password security • Secure socket hosting • Actual product templates displayed • Shopping cart functionality • Ground or next day shipping options • Real time, on line proofing • Real time on line order confirmation • Email notifications of orders submitted • Linking to other sites
Website Ordering Solutions • Popular custom features • Pull down menus • Database functionality • Optional freight methods • Administrative order approval • Ariba functionality • Other products • Forms • Brochures • Ad specialty items
Implementation Advantages • Expense Control • Supply Chain Streamlining • Product Cost reduction • Reduced order cycle time • Reduction of errors and omissions • Elimination of reprints • Online order tracking • Reduced transactional costs
Implementation Advantages • Brand Consistency • Adherence to brand integrity • Product to product color consistency • Productivity Improvements • Electronic vs Manual solution • Process savings
Program Rollout/Training • Standard Site • 1-5 templates • 10 days • Custom Site with dropdowns/database functionality • Define site structure/products – 2 weeks • Define Approval/reporting – 2 weeks • Template development – 1.5 hours / template • Beta test/release – 1-2 weeks • Total development time – 5-6 weeks at high end
Conclusion • Online ordering programs empower you to • Control your brand • Control the costs • Eliminate maverick spending • Reduce order cycle times • Eliminate errors and need for reprints