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F ounded in 2001 To do objective research about how Radio works With serious financial support from the Radio industry And active participation of advertisers and agencies. Burrell Carat Initiative MediaCom mediaedge:cia Media Kitchen MindShare MPG OMD Starcom MediaVest TargetCast
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Founded in 2001 • To do objective research about how Radio works • With serious financial support from the Radio industry • And active participation of advertisers and agencies
Burrell Carat Initiative MediaCom mediaedge:cia Media Kitchen MindShare MPG OMD Starcom MediaVest TargetCast Universal McCann UniWorld Vidal Partnership Zenith CBS Radio Clear Channel Univision Radio WBEB-FM AURN Jones Premiere Westwood One Interep Katz Coca-Cola General Motors GlaxoSmithKline Home Depot Novartis Wal-Mart Others: Arbitron ARF RAB 40+ top researchers from all industry sectors…
Five New Studies Under This Umbrella • A deeper look at how Radio works • Personal Relevance Two: Radio’s Ad Receptivity • Synergy between Radio and Internet • Subconscious Engagement (vs. TV) • How Radio Generates Imagery—by itself • Applying These Findings to the Creative Process
Learnings from First Personal Relevance Study (2004): • Radio is personal and emotions-driven • Radio ads are expected to be more relevant • General Conclusions • When Radio ads are created and bought properly… • They can be very effective at connecting with emotions • And the radio environment is powerful because listeners expect ads for “their” products
Advertisers wanted more… • More sample for more drill-downs • Blacks and Hispanics • Younger and older • Different formats • And more media • Add the Internet to the original study’s mix of radio, TV, and newspapers
National RDD Telephone Study • June-July 2006, about 20 min. long • Randomly selected 2,500+ Adults 18-54 • Conducted by Harris Interactive/Wirthlin • Serious Attention to Quality • 37% “true” response rate achieved • Comparable to currency media research • Sample weighted to Census estimates • Extra Efforts for Ethnic Sample • Higher premiums for high-density Black and Hispanic ZIPs • Bilingual interviewers, Spanish translations
Radio Touches Emotions • Radio affects consumers in more personal and emotional ways • Consistent with the first Personal Relevance study…
Radio ads are expected to be relevant • Reaching who they’re meant for • Reaching you personally • As well as… • For local products/services See full paper for details …
Overall: Radio is the medium with the receptive ad environment • It has the strongest emotional and personal connections with consumers • With listeners primed to expect ads that are relevant to them • In an atmosphere where ads are better accepted than in TV or the Internet
Overall: The pattern of high ad receptivity for radio was even stronger for Blacks/African-Americans and Hispanics/Latinos • For example: Ad acceptance for Radio ads was very strong for Blacks and Hispanics, relative to TV and Internet ads
A Little Different Pattern for Repetition More Ethnic Data
Ad Acceptance Emotional Connections Ad Relevance The first two factors were first seen in 2004, and reinforced here. The third factor emerged in this study. And applications to Radio and the Internet are new.
We think this study suggests that Radio offers a powerful ad environment with unique strengths. However… Advertisers and ad producers need to apply these learnings to get full benefit. That includes: Planning Creating Testing Buying
The Second in the New Series Radio and the Internet
Radio and the Internet connect with consumers differently • See Personal Relevance Two • Radio ads make more emotional connection • Internet has a more informational function for consumers • Therefore: Different ways for ads to break through in each medium • Similar findings in work done by RAB-IAB/UK
Radio and the Internet have unique Reach patterns… • And that can make them a potent Reach combination…
Simultaneous Usage • Radio is often used simultaneously with the Internet • Especially during the day • And across all demos • TV simultaneous usage is high, too, but that may have different implications for advertisers
Numerous reasons to see potential advertising synergy between Radio and the Internet • And many media people believe in mixed-media campaigns… • What’s missing? • Evidence of how a mixed Radio/Internet campaign actually works…
Key Design Details • Two Test Groups • Two exposures to an Internet ad, compared to… • One exposure to an Internet ad + One exposure to a Radio ad for the same product …Or…
Online study with Harris Interactive web panel • 800 Adults 18-54 per test group • “Evaluation” of website content and radio programs • Choice of six types of each • Embedded within: One of eight actual ad campaigns • Corresponding Radio/Web content • Web ads: Mixture of static images, animated images, and Flash • Radio ads: All 30s, three with actual website mentions
Recall metrics • Unaided recall: First question, no prompting; “What brands did you see or hear advertised?” • Aided recall: Second question, with assistance: “Which of the following brands did you see or hear advertised?” • We saw striking and consistent effects…
In the full paper, you’ll see these same patterns repeated across: • Age groups • Gender • Race/Ethnicity • Education Level • And even across all eight campaigns…
Branding—the recall of brand names—was consistently higher with a mix of Radio and Internet • The improvements were large, statistically significant, and widespread • Clearly, the potential for better marketing communications exists with a combination of Radio and Internet advertising
Five of the eight brands showed greater impact with a Radio/Internet mix on Website Visitation and Purchase Likelihood • Four of those five brands also showed better Radio Mix results on Aspirational Fit and Emotional Connection (like/love the brand) See the full paper for detailed data on all measures…
Powerful Complements Unique to Both Combined Strengths Synergy Effects Reaching Light Users of Other Media (More in Paper) Type of Personal Connection Unique Combo Reach Simultaneous Usage (More in Paper) 4½ Times Unaided Recall Better Qualitative Effects with Good Ads Complements Effectiveness Similarities
Radio and the Internet can be powerful advertising complements. • Whether the goal is to reach more people, or to reach them with greater impact, this combination of media seems to be a recipe that’s worthy of more consideration. Full Paper at http://RadioAdLab.org
First study with Gallup & Robinson • Subconscious Engagement (vs. TV) • Continuous Emotional Response Analysis (CERA) measures positive and negative physiological responses • Developed through intensive research at the Johns Hopkins School of Medicine • G&R’s RAEL project • Compare emotional engagement results for a group of matching Radio and TV commercials, in media context • Results in about three months
Change the Dialogue • Enhance Current Advertisers’ Use of and Effectiveness with Radio • Leverage New Learnings with Non-Radio Users
For More Information and Full White Paper: http://RadioAdLab.org For More Information: http://RadioAdLab.org
More on Personal Relevance (Black and Hispanic) • Other Personal Relevance Findings • Relevance by Format • Relevance by Age • Relevance by Gender
Receptivity for Blacks & Hispanics • Overall: The pattern of high ad receptivity for radio was even stronger for Blacks/African-Americans and Hispanics/Latinos • One sample: The ad-relevance factors by race and ethnicity…