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CON8088: Managing the JD Edwards Complete Solution with Oracle Enterprise Manager

CON8088: Managing the JD Edwards Complete Solution with Oracle Enterprise Manager. Kenneth Baxter, Oracle Jeff Erickson, Oracle. Program Agenda. Oracle’s Application Management Strategy with Enterprise Manager Solution Overview: Application Management Suite for JD Edwards

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CON8088: Managing the JD Edwards Complete Solution with Oracle Enterprise Manager

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  1. CON8088: Managing the JD Edwards Complete Solution with Oracle Enterprise Manager Kenneth Baxter, Oracle Jeff Erickson, Oracle

  2. Program Agenda • Oracle’s Application Management Strategy with Enterprise Manager • Solution Overview: Application Management Suite for JD Edwards • Business Value and Key Differentiators • Product Roadmap • Q&A

  3. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

  4. Oracle’s Application Management Strategy with Enterprise Manager

  5. Consequences JD Edwards Management Challenges Low IT Credibility --High IT Complexity --Poor Customer Satisfaction Highly distributed multi-target environment No centralized repository or management point No historical data No Application performance data (i.e., actual or synthetic)

  6. Oracle Enterprise Manager 12cThe Complete Management Solution Complete Cloud Lifecycle Management • Business Service Alignment • Maximum Visibility • Complete Governance • Flexible Automation Integrated Cloud Stack Management Business-Driven Application Management

  7. End to End Management for JD Edwards Applications Advanced JD Edwards Application Management Application Management Suite for JD Edwards • Downward integration with Middleware, Database, and infrastructure management tools

  8. Application Management Strategy Enterprise Manager Framework and JDE E1 Apps Content • Agents • Systems and Services • End-User Monitoring • Alerts • Notifications • Incident Manager • Support Workbench • Dashboards • …and more • JDE E1 Metrics • Target Organization • JDE E1 Compliance Rules and Standards • JDE E1 configuration and topology • …and more Enterprise Manager Framework JDE E1 Application Content Unmatched Application Management

  9. JDE E1 Fusion Apps FusionMiddleware Other Oracle Applications Application Management Strategy Convergence and Coexistence

  10. Application Management Strategy Solution Portfolio for Oracle Applications • JD Edwards • Fusion Applications • Siebel • E-Business Suite • PeopleSoft • Other Oracle Applications App Mgmnt Suite Cloud Assemblies Enterprise Manager Built-in integrations Data Subset-ing App Testing Suite Data Masking App Replay

  11. Solution Overview: Application Management Suite for JD Edwards

  12. JDE E1Pack JDE E1 Pack UI Drilldown EM 12c Agent Other Packs Pack: Grid / SM Integration Architecture Enterprise Manager 12c EM Repository Cloud Control Server Manager (SM) JDE E1 Database Enterprise Server HTML Server Applications Tier JD Edwards EnterpriseOne System

  13. JD Edwards EnterpriseOne in Enterprise Manager • All targets registered in Server Manager is automatically discovered • Ability to rediscover to find new targets

  14. Discovery and System Management Operational and Analytical Benefits of Topology • Topology auto-generated by Configuration Framework • Root Cause (Top Down) analysis • Impact (Bottom Up) analysis • Understand routing details (e.g. OHS to WLS to Database) • Overlay performance data • Context sensitive menus via right-mouse click on nodes

  15. Discovery and System Management Goal: Real-Time Status of Application Targets • Default Dashboard • Targets Grouped by Type • Show alerts

  16. Customize-able columns for easier identification Filter by Target Type, Status, Version, and more Discovery and System Management Advanced Filtering and Identification Capabilities Values can be populated in the Properties section for each Target

  17. Discovery and System Management JD Edwards EnterpriseOne Homepage Access advanced functionality Access all JDE E1 Servers All Alerts for all Targets in the JDE E1 Status of JDE E1 Synthetic Tests

  18. Consolidate console • All JD Edwards EnterpriseOne servers are consolidated into a single page • Homepage for all targets (Middleware, DB, other applications).

  19. Integration with Server Manager

  20. 100’s Metrics JD Edwards EnterpriseOne Metrics • JDBj db Caches • Instance Name • Cache Name • Cache Hit Ratio • Cache Size (Entries) • Cache Accesses • Cache Hits • Cache Misses • Call Object Stats • JVM Node Id • Enterprise Server • Business Function Name • Total Invocations • First Time • Average Time • Shortest Time • Longest Time • Total Time • User Sessions • JVM Node Id • User Name • Client Address • Environment • Display Mode • Login Time • Idle Time • Remote Environments Session Identifier • Open Applications • Enterprise Server • General • Uptime • Network Jobs • Kernel Jobs • Zombie Processes • Security Kernel Users • Call Object Users • Java Information • Java Memory Usage • Run Garbage Collection • Java Thread Information • Java System Properties • JDENet Status • JDENET Connections • JDENET Connection Pools • JDENET Socket Connections

  21. Customer Defined Thresholds and Alerts Proactive Administration

  22. Business-IT SLA Factual Based Reports

  23. JDE AMS – Customer Study Placeholder Screenshot • Preform Discovery/Link to JDE Server Manager • Evaluate Topology • Capture Configurations • Establish Metrics/Thresholds • Create JDE Server Group • Setup Incident Rules • Automate Service Level Test to HTML Server • Best Practices

  24. JDE AMS – Customer Study Placeholder Screenshot • Enterprise Server • Average CPU • DB Connections • # of Users • HTML Server • Avg Execution Time – Call Object Avg Time • Total # of Timeouts – Call Object Timeouts • Total # Current Users • Java Heap Memory • Current # Open Applications • Recommended Metrics/Notifications

  25. Application Management Suite Application Performance Management (APM) Discovery / System Management • End-user monitoring, featuring RUEI • End-to-End integration with User and System Performance Reports • Objective end-user performance metrics • Synthetic transactions • JDE E1 Apps aware Configuration and Compliance Session Capture APM

  26. Capture what end-users really experience Capture & Maintain ALL transactions Analyze actual to budget, KPIs Provide objective SLAs Translate raw data to troubleshoot Replay transactions for QA Report and Compare activity across time periods Monitor with Dashboards Integrate into other Enterprise Manager products (Testing Suite) Application Performance Management

  27. Application Performance Management Complete End User Management using RUEI • Establish / report on KPIs • Capture location, browser type, etc. • Zero performance overhead • JDE E1 app aware

  28. Application Performance Management Isolate a Specific User Session Isolate user sessions with Filters

  29. Application Performance Management Isolate a Specific User Session Complete record of all steps in the session Performance data for each step, color-coded by satisfaction levels

  30. JD Edwards Service Level Management • Manage with real JD Edwards transactions • Native support for Actual end-user and Synthetic JD Edwards performance metrics • Use OpenScript to record Synthetic JD Edwards transactions • Play Synthetic transactions in EM • Report on a variety of JD Edwards-specific performance and usage metrics • Establish and report on Service Level Agreements for JD Edwards

  31. Application Management Suite Configuration and Compliance • Cornerstone for Topology, Scale-out, Patch Analysis, Drift Analysis, and Health Checks • Compare configurations between instances or over time • Detect unauthorized changes Discovery / System Management Configuration and Compliance Config Capture APM

  32. Configuration and Compliance Cornerstone of Target Discovery, Relationships, and Management Quick, easy access to comprehensive Configuration data View HTML and Enterprise servers Search, Comparison, Versioning, Historical capabilities

  33. Configuration and Compliance Separating Signal from Noise with Comparison Templates • Comparison Templates • Control How and What is Compared • Ability to Ignore CertainDifferences • Customize Templates to Match Needs • Ad-hoc as Well as Scheduled Comparisons • Automatic Notification on Drift Detection

  34. Finding the Needle-in-the-Haystack Configuration Management Quickly identify differences • Comparison reporting: Over time or between instances • ‘1-1’ as well as ‘1 to Many’

  35. Configuration and Compliance Enforcing and Monitoring Best Practices with Compliance • Validate parameters in name-value pairs in managed files • Seeded and custom rules, using guided creation and modeling

  36. Configuration and Compliance Enforcing and Monitoring Best Practices with Compliance Rule are individual validations against a specific Target type

  37. Configuration and Compliance Enforcing and Monitoring Best Practices with Compliance Standards are applied to Targets manually, or automatically via Admin Groups Standards are groups of rules, by a particular Target type

  38. Configuration and Compliance Enforcing and Monitoring Best Practices with Compliance Frameworks consist of multiple Standards

  39. Configuration and Compliance Enforcing and Monitoring Best Practices with Compliance

  40. Business Value and Key Differentiators

  41. Establish consistency and uniformity Replaces proprietary/manual tools and procedures Standardized environment for enduring custom scripts Centralize on a common toolset, repository, and console Enable proactive management via Alerts, Notifications, and Automated Corrective Actions Better visibility and efficiency across all individual, yet related, components Dashboards – ad-hoc and historical (BI Publisher) Business Value and Key Differentiators Business Value

  42. Business Value and Key Differentiators Differentiators: Compared to Native JD Edwards EnterpriseOne Tools

  43. Recent Enhancements and Product Roadmap

  44. Product Roadmap: JDE AMS Plug-in • 9.2 • 9.2.1 • EM13 • 9.1.4+ • Uplift for JDE • LeverageNew Features • JDE 9.2.1 • Batch Queue Management • Corrective Action Recommendations • End to End Monitor, Track, Record, Replay • BIP Report Content • Patching History Tracking • Data Masking • BSSV/RTE Metrics • JDE 9.2 • JDE Instance Drill Back to SM • JDE Compliance Rules • RUEI Applet Desktop Support • Discovery Diagnostics • Link RUEI to SM & Drill back • Log & Report Metrics • JDE 9.1.4+ • White Paper on JDE EM/RUEI Implementation Usage & Best Practices

  45. Questions? Join the Enterprise Manager Community Bit.ly/EM_twitter Bit.ly/EM_facebook Bit.ly/EM_linkedin Bit.ly/EM_youtube Bit.ly/EM_blog Visit us at: http://www.oracle.com/enterprisemanager

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