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9 Benefits of a Digital Warranty Management Solution for Your Business

there isnu2019t a perfect formula for a customer loyalty program; each brand must tailor-fit their loyalty program strategy to who their customers are. The best way to do this is through leveraging data.

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9 Benefits of a Digital Warranty Management Solution for Your Business

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  1. 9 Benefits of a Digital Warranty Management Solution for Your Business

  2. Think of a paper warranty card given by a retailer to a customer at the time of purchase requiring limited manual data entry that serves no other purpose. Now, imagine a digital warranty management system that registers directly with the manufacturer, checks counterfeiting, manages claims, increases consumer engagement, provides a customer data platform to empower marketing campaigns, and does a lot more. The choice between the two is obvious, right! You will be surprised to know the functions a sound digital warranty management system can perform for your business. What’s even better? You pay for one solution, i.e., warranty management, and get a whole bundle of solutions for free. Let us take you over the benefits!

  3. A Complete Package End-to-end digital warranty management solutions facilitate warranty registration with customer’s details with a quick scan and confirmation via SMS and email. They are well equipped to handle claims, repair, and replacement with utmost ease. Customer and product details are directly recorded in the manufacturer’s database, enabling smaller teams to efficiently manage warranty requests and utilize the remaining human resources for other functions.

  4. Informs the Manufacturer and Saves the Customer From Fake Products Customers can scan the product QR code provided by such warranty management systems using a smartphone camera and verify the product against counterfeiting. The customer can ensure that the product is genuine, and the manufacturer can maintain goodwill by receiving information of each authentic piece sold in the market.

  5. Seamless Integration with Your CRM Inbuilt CRM offered by advanced warranty management systems unifies the data used by service teams for effective warranty management. Businesses can organize customer queries from one source. REST APIs integrate with existing business systems and can be of great help in the sound management of your warranty solution. Complete automation of communication for registration and claims can turn the tedious process into a feature with various added benefits.

  6. Warranty management solutions is a niche category dominated by enterprise-level players, which MSME-level businesses cannot afford. Affordable solution providers, on the other hand, give no other benefit than warranty management. Neurotags offers several solutions at no additional cost, along with a super-efficient tool to manage your warrant system. Anti Counterfeit Solution Provider, built-in CRM, customer data, cross-selling opportunities, independent identity, direct communication with the customers, and the pathway to grow and increase turnover are just some of the tangible benefits.

  7. Thank You

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