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Agenda

Agenda. Rob Zigmann – Why we are here today Lawrence Diamond - An overview of the journey from a supplier perspective Michele Airs – The GS1net Journey GS1 – explaining What, Why and How Michele and GS1 – Questions. Outcomes of this seminar.

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Agenda

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Presentation Transcript

  1. Agenda • Rob Zigmann – Why we are here today • Lawrence Diamond - An overview of the journey from a supplier perspective • Michele Airs – The GS1net Journey • GS1 – explaining What, Why and How • Michele and GS1 – Questions

  2. Outcomes of this seminar • To discuss some of the challenges regarding Master Data • Provide documentation to support Supplier internal discussions • Provide an opportunity to help you start your GS1net journey • Meet and greet & an opportunity for questions

  3. Store Network Retail Stores 1 135 Officeworks 3Harris Technology Business 5 FulfilmentCentres 26 1 1 3 Service Centres 8 12 1 42 1 1 2 3 41 1 1 1 1 2

  4. Master Data - Suppliers Supplier • Current Challenges… • Multiple Requests • Multiple Formats • Difficult to Broadcast changes • Security of sensitive data Retailer Retailer Retailer Retailer Retailer

  5. Master data - Officeworks Supplier Supplier Supplier Supplier Supplier Officeworks

  6. Why choose Data Synchronisation? • Improved Master Data integrity • Reduction in POAs & Claims/Adjustments • Reduction in CODB • Efficiencies (speed to market) & security • Reduction in out-of-stocks • Ordering efficiencies (inner, outer, carton, pallet) • Shared benefits for Suppliers and Officeworks

  7. Michele Airs & Catherine KoetzThe GS1net Journey

  8. Officeworks Journey OSGaG Industry Sector Group Formed Industry Sector Pilot Industry Data Set Defined Officeworks Data Set confirmed OW Call to Action OW Internal Piloting & Training Supplier Seminars Commence On Boarding M2M Interface dev’t Full Implementation Oct 2009 Jan 2010 July 2010 Feb 2011 July 2011 Oct 2011 Oct 2010 Jan 2012

  9. Who are GS1? • Not-for-Profit Global organisation • Member based, standards organisation • Over 1 million member organisations globally across more than 24 industry groups • Work with our members locally and globally to develop & maintain standards and solutions to common business challenges • Global Data Synchronisation Network (GDSN) and GS1net is one such solution

  10. What is GS1net? • GS1net is the GDSN certified data pool for Australia & New Zealand • Enables a data synchronisation solution for Suppliers and Trading Partners • GS1net lets you enter, validate, store and maintain all your product, pricing and other related trade information in a single location • You can then easily share this information with the trading partners you work with, across all industry sectors, both in Australia and around the world • Hosted by GS1 Australia • What is GS1net is NOT?

  11. What is GS1net? Trading Partner B Trading Partner C Supplier Supplier Officeworks GS1net Data Pool Master Data/Price Notification Supplier Supplier Confirmation Acknowledgement GS1net Data Validation Supplier Supplier GS1net Registry

  12. What next? The GS1net Journey

  13. Where do you start? • Source relevant information • Understand the data requirements relevant to your catalogue including product hierarchy • Attend training as required • Compare requirements against the data contained within your own database • Get assistance from GS1 • “Register” as user of GS1net

  14. Loading data into GS1net • 3 main options • Online method for small suppliers (less than 10 GTIN) • GS1net Browser Template/spreadsheet loader • Integrated Solution from Certified Solution Provider

  15. Preparing to load • Officeworks • GS1net Alias: OFFWORKS • GS1net Standard Pricing GLN: 9377779187470 • GS1net Special Pricing GLN: 9377779252352 • Supplier • GS1net Alias: Set up at registration • GS1net GLN: included in your membership of GS1, if you do not have contact GS1 • Officeworks Supplier Number: Contact Officeworks eCommerce

  16. Preparing to load • All products in range • Complete product hierarchy identified (Base Unit/Inner/Carton/Pallet) • Classification of products • Branded & Private label • Source data to fill any gaps • Clarify pricing requirements, allowances and charges

  17. Load your data • Populate GS1net with your data • “Essentials” program with GS1net Services Support • Final validation against Industry & Trading Partner requirements • Review of all pricing, community visibility, relevant dates • “Publication” of data to trading partners

  18. “Ready” announcement Commence “Live” process with Officeworks Build post “Live” processes as part of business as usual processes Once “Live” ensure all products and pricing are maintained in GS1net “Ready” to synchronise

  19. Preparing your project • Build understanding within the business • Ensure support from management • Source all the relevant information • Determine if any other trading partners have similar requirement • Get assistance where needed from GS1 or Officeworks • Review your options of how to load your data

  20. Go “LIVE” with Officeworks Officeworks will be informed once a Supplier has reached GS1net Ready status. To obtain GS1net Live status the following steps are taken by Officeworks: • Conduct a Master Data Validation process to remove any discrepancies • Confirm that data has been published for all items on range • Data “Synchronised” • Certification & “Go Live” with Officeworks • All new products and ongoing pricing updates sent via GS1net

  21. GS1net Item Publication/Subscription Subscribe GLN / GTIN Upload Data Trading Partner A Vendor A GS1net Publish Highest Level in Hierarchy Item/Price Data (Hierarchy) Global Registry Item Data Confirmation Item Data Confirmation

  22. Requirements & costs • GS1 membership • Registration • “Ready” process – including Essentials program • Connection • Ongoing costs/Capping • Training • Assistance • Solution Providers

  23. Why did we do this GS1net Implementation Presented by Lawrence Diamond E-commerce Manager Energizer Australia

  24. What did we do before GS1net • More Customer Service people were employed to fix orders. • Order dates were missed. • Wrong deliveries – wrong product –wrong pack size. • Heightened tensions between trading partners. • Claims , claims and more claims. • Resources wasted in all the above. • We did not know how good our data was - or not !!!

  25. The Journey No pain no gain Forced to verify data in back office systems – How bad was that !!! – six months to clean up First GS1net customer – painful to get on board –the amount of work to get it right !!! Live with first GS1net customer – all subsequent customers – a breeze. GS1net ready with Officeworks. 20 Minutes Data align with customer - a must (now we are speaking the same language)

  26. The Gain • Energizer uses fully automated systems – good orders produce a pick in remote warehouse – 3 mins from order receipt – faster order to pick. • Reduced resources dealing with claims, less Customer Service fixing orders. • Warehouse has longer lead time to pick and deliver – no last minute panics. • Officeworks love us even more !!!

  27. The Learnings We thought our data was so good – it was not. We thought that Officeworks had the same data as us- they did not. Data alignment through GS1net is a must. Publish once share with all. Forces internal processes to ensure clean – correct data. Once the pain has gone more gain.

  28. Other Officeworks updates • Ethical Sourcing • Distribution Centre presentation and tour • Warehouse Management System • Process Efficiencies in Replenishment • Including POA/POC improvements • Order release time improvements

  29. More information Officeworks eCommerce/GS1net team Phone: 03 8575 1745 Email: officesworksecommerce@officeworks.com.au GS1 Industry Engagement team Phone: 1300 366 033 Email: catherine.koetz@gs1au.org or bonnie.ryan@gs1au.org GS1 Services Support/GS1net Team Phone: 1300 366 033 Email: servicessupport@gs1au.org

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