EOC Strategy

1. EOC Strategy Team Sum-It of LTMI Ltd 148 St. George’s Terrace, PerthWestern Australia, 6230

2. Industry, Sector and Background Team Sum-It Accounting and Financial Services Provider 20 Years of experience A ‘Big 5’ International Firm Amalgamation of 4 large Australian Firms Head office in Perth’s CBD Regional office in Bunbury servicing the South West areas of WA

3. 30 June 2007 Statistics Team Sum-It • 167 National and International offices • Represented by 131 countries • 153 000 Employees • Employee qualifications range: • Administration and reception • IT Specialists • Junior and Senior Accountants • CPA’s & CA’s • Auditors • Management Consultants • Taxation Consultants • Managers • Executives • Directors • CEO’s

4. 28 February 2010 Statistics Team Sum-It 131 500 Employees 14% Lower than that of 30 June 2007 3% Due to directly recruiting of employees by competitors i.e. 645 employees Source: LTMI Ltd, 2010

5. Perth Head Office Statistics Team Sum-It 30 June 2007: 750 employees 28 February 2010: 660 Employees Source: LTMI Ltd, 2010

6. A 4-Year Plan for Perth Team Sum-It

7. How is this achievable? Team Sum-It First implementation at the Perth HQ in July 2010 First assessment in January 2011 Implemented nation wide Second assessment in June 2011 Implemented internationally Corrective control measures implemented

8. Measuring Performance Team Sum-It • Bi-annual evaluations i.e. every 6 months • Employees complete questionnaires • Financial Statements prepared according to the: • Triple Bottom Line • Balanced Scorecard

9. Informing our Employees Team Sum-It Meetings E-mail Corporate events www.LTMI.com.au Source: Google Images, 2010

10. What is an ‘Employer of Choice?’ Attract, retain and motivatestaff (South Australia Biz, n.d.) Attract, optimize and hold exceptional talent and achieve its corporate objective Agreat place to work, employees dedicate themselves to the corporate success (Linnergy, 2004) Competitive edge (Linnergy, 2004)

11. SWOT Analysis HELPFUL HARMFUL • Universal • Ongoing demand of service • Highly popular professional career choice with personal promotion and prospects for international travel • Highly regulated • Highly professional conducts S W • Negative stereotypes of people within this industry • Possibility of tax evasion, fraud and corruption within entities INTERNAL • Room for expansion and international growth • Opportunity for new prospective clients • Huge demand = continual search for the best talent • Great deal of competition • Mining boom • Politics • Deregulation O T EXTERNAL

12. EOC Vision Team Sum-It “We’ve got what you want We’ve got what you need Do you have what it takes?” Source: Google Images, 2010

13. What attracts top GRADUATES? Team Sum-It GRADUATES ‘Competition is tough for the top university students every year, and as the talent shortage continues to bite, companies need to take a smarter approach to attracting and retaining such graduates’ (O’Carroll, 2010, para 1).

14. EOC Strategies Team Sum-It GRADUATES • Support and partner with various universities • Provide opportunities for vocational work • Undergraduate employment opportunities • RSM Bird Cameron, 2010 • Attracting the top 5 % of graduates • McFadden, 2010 • Competitive graduate employment packages • Bavendam Research, n.d. Source: Google Images, 2010

15. EOC Strategies Team Sum-It GRADUATES • Support of postgraduate studies as CPA & CA • RSM Bird Cameron • Rotating graduate positions • Capperella, 2010 • Bavendam Research, n.d. • Developing clientele • RSM Bird Cameron • Implementing a mentor program • Keller, 2009 • Encourage an inclusive environment • Performance evaluations Source: Google Images, 2010

16. Attracting SKILLED Employees Who are the “SKILLED” employees? Accreditations – CPA, CA designations Experience – industry-specific or software/technology knowledge Team Sum-It SKILLED Employees Source: Google Images, 2010

17. “If two candidates interviewing for an accounting/finance position had similar skills, which one of the following additional qualifications would you find most valuable?” (Half, 2007) Team Sum-It SKILLED Employees Source: Robert Half survey of 270 CFOs

18. EOC Strategies Team Sum-It SKILLED Employees Work with a recruitment firm Offer sought-after benefits & incentives Employee recognition program Emphasize opportunities forcareer growth Emphasize on beinga community-focus organisation Source: Google Images, 2010

19. Why is retention important? RETAINING Employees Team Sum-It Human resources are the most valuable asset Employees have choices Reduce costs

20. Why people leave accounting firms? RETAINING Employees Team Sum-It • Boring and unchallenging work • (S. Krugman, 2000) • Long hours & huge work load • (R.Keller, 2009) Source: Google Images, 2010

21. Why people leave accounting firms? RETAINING Employees Team Sum-It • Uncaring and unsupportive environment • (Philips & Edwards, 2008, p37) • Imbalance between work and life • (Philips & Edwards, 2008, p37)

22. EOC Strategies RETAINING Employees Team Sum-It Keep employees happy Recognition & reward program Flexibility A fair work/life balance Good managers in place Challenging workplace Source: Google Images, 2010

23. Mentor Program Team Sum-It RETIRED Employees Semi-retired professionals Wealth of knowledge Years of experience Relay on and impart the knowledge to our younger graduates and employees Source: Google Images, 2010

24. Team Sum-It We want to attract and retain highly educates, skilled and qualified professionals that: “Know what they want Know what they need And have what it takes”

25. LTMI Ltd: Team Sum-It