FCCS Union Leadership Briefing

FCCS Union Leadership Briefing March 1, 2012 For Department of Labor Use Only

Agenda FCCS Program Review Deployment Timeline Communications & Outreach Training & Support FCCS Demonstration Slides 2

FCCS Program ReviewWhat is FCCS OFCCP will be modernizing its IT environment with FCCS FCCS will support Compliance Officers and other OFCCP Employee and Management staff. FCCS will be a cloud-based solution providing electronic case, document, and records management as well as automated workflows and enhanced reporting functionality. FCCS will be a web-based system so it will be accessible anytime, anywhere there is Internet connectivity to support telework. FCCS is planned to be operational in the fall of 2012. The current application is unable to fulfill OFCCP’s business mission needs. FCCS is designed to do so. The FCCS Integrated Project Team, at the National Office, is leading the planning and implementation efforts by working with OFCCP management, Regional Offices, and Employee stakeholders. The FCCS System Integrator is currently designing the platform, and will integrate, operate, administer, and maintain the solution. Who? What? Where? When? Why? How? 3

FCCS Program ReviewFCCS Functional Components Functional Comparison between OFIS and FCCS * Deployment 1 will provide OFCCP the core functionality required to perform comprehensive and integrated case, document, records, reporting, and work-flow management activities. 4

Search FCCS Program ReviewFCCS Key Enhancements (??maybe changes??) Case, Document, and Records Management Instead of ... • Manually creating, printing, mailing, filing, storing and searching for hard-copy case file documentation… OFCCP will … • Be able to capture, create, share, send, file, store and search for case file documentation electronically with FCCS Instead of ... • Having hard-copy case file information located throughout the various offices nationwide… OFCCP will ... • Centrally capture, store, and retain mission-critical data and case file information electronically and grow its knowledge management capabilities and transparency with FCCS

FCCS Program ReviewFCCS Key Enhancements (continued) Business Rules and Automated Workflow Instead of ... • Using varied external systems and databases using varied business processes and ad hoc workflow… OFCCP will... • Use configured business processes with automated workflows to alert the next person of the next task and ensures everyone involved in a process has access to the same information Business Intelligence and Reporting Instead of having... • Limited reporting ability with OFIS… OFCCP will have... • Comprehensive reporting capability using real-time data with FCCS

Deployment Timeline Project Phases Nov Dec Jan 2012 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Planning & Requirements (P&R) Phase Design Phase Major Milestones Development & Test (D&T) Phase Implementation Phase Today Full Deployment 11/13/12 OFCCP and Development Team Key Activities P&R Phase Review Design Phase Review D&T Phase Review System Live Regions 1-6 Live National Office Live Functional Working Groups (FWGs) Regional Visits Data Migration FCCS Training for OFCCP Staff User Acceptance Testing Data Cleansing 7

Communications & Outreach OFCCP Intranet Site FCCS program information is posted on OFCCP’s internal website or Intranet. In addition to general program information, all FCCS Newsletters are posted for OFCCP staff review. Newsletters Newsletters about the FCCS program are provided to all OFCCP staff on a monthly basis. So far, there have been five issues distributed: Issue #1 (10/03/11), Issue #2 (11/28/11), Issue #3 (12/28/11), Issue #4 (1/31/12), Issue #5 (2/29/12). Collateral FCCS collateral was provided to all OFCCP managers who attended OFCCP’s annual manager’s conference 8/6/11. Mailbox An electronic mailbox was established 7/25/11 to capture and respond to OFCCP staff questions, comments, or concerns about FCCS. This allows open, two-way communication between FCCS program and OFCCP staff. 8

Communications & Outreach Functional Working Groups (December 2010 – January 2012) OFCCP national and regional office staff participated in Functional Working Groups (FWGs) for FCCS. These FWGs conducted multiple sessions to capture OFCCP business processes, workflows, business rules and reporting requirements. Regional Visits (February 2012) More than 350 OFCCP regional staff participated in Regional Visits by the FCCS Integrated Project Team (IPT). The IPT visited OFCCP’s six regional offices and reviewed, discussed, and validated previously documented system requirements. The Regional Visits included a one-half day session to provide a demonstration of the FCCS tools and a second full day session to review, discuss, and validate OFCCP business processes, workflows, and business rules as well as to capture any staff concerns or issues. User Acceptance Testing (June – July of 2012) OFCCP staff will be invited to participate and attend what is called User Acceptance Testing (UAT). UAT is where OFCCP staff will “test” the functionality of their new technology environment and is an opportunity for OFCCP staff testers to provide their feedback. Any OFCCP staff attending UAT will be provided test scripts and will be coached through the UAT process. 9

Training & Support Pre-Release Training for OFCCP Full Day, on-site training with staff Hands-on training with computers and live access to the pre-production system Distribution of User Manuals, System Manuals, and Training Materials prior to full day training Post-Release Support for OFCCP A Help Desk will be established to aide and support OFCCP staff 6:00 a.m. – 10:00 p.m. ET with any FCCS questions or issues. On-site SME users available for hands-on questions. 10

Training & Support Pre-Release Training Schedule 11

Training & Support Pre-Release Training Schedule (continued) 12

Training & Support Pre-Release Training Schedule (continued) 13

FCCS Demonstration Slides 14

FCCS Union Leadership Briefing