The Youth Health Hotline الخط الساخن لصحة الشباب

2. The Youth Health Hotlineالخط الساخن لصحة الشباب

3. The Egyptian Society for Family Health • Non Governmental Organization • Support of Ford Foundation • Multidisciplinary Experts in Family and Reproductive Health • Aiming to improve the Egyptian Community Reproductive Health through delivery of educational, research and training programs and services in the field of community reproductive health Dr. Mamdouh WahbaChairman ofEgyptian Society For Family Health Montasser Kamal Senior Program OfficerCairo

18. Health Informatics

20. SIMPLE SOPHISTICATED Delivery of health services and information via telecommunication technology Telehealth

21. Health Informatics Telehealth

22. 1-Create

24. How were we triggered? • Health Education Seminars In the Egyptian Schools and Universities there is clearly evidentthat: • 1- Lack in youth and adolescents' information related to their health especially the reproductive health. • 2- The urgent need of trusted resource of information. • 3- The eager need of the youth and adolescents a- to get the answers to the vast amount of their questions and concerns related to their health. b- to be heard c- get the channels of communication and dialogue openly regarding their fears, concerns ,needs, problems and misconceptions.

25. 2- Create

26. Youth Health Hotlineالخط الساخن لصحة الشباب • To Be The Pioneers In The Field of Telehealth In The Middle East Aiming To ProvideThe Youth With the Right Information and Counseling Related To Their Health Needs, Questions And Concerns

27. When Did We Start? • December 2004 • Receiving about 35 calls per day • All Egyptians Governorates and also from some Arab Countries like Saudi Arabia, Oman ,UAE…….and some European Countries • 60% Calls are Females • 50% Calls are the age between (15- 25) • We also receive calls from parents seeking advice for their offspring problems

30. Our Telehealth Providers: -Group of well trained Counselor PhysiciansIn Different Specialties to serve accurate specialized information -Under the supervision of the-“Egyptian Society for Family Health” Chairman- Dr. Mamdouh Wahba “Gynecology and Obstetrics Consultant”

31. Also we offer our service Everyday from (10:00am till 10:00pm) except Friday. • Our customers information are so Confidential “No Personal Information No Phone Number ID” Only we ask about: -Age -Name of Governorate - The Problem • Male\ Female Counselor Physicians

32. 1- Reproductive Health 3- Psychosocial Health 2- General Health 4- Nutritional Health

33. 1- Pregnancy & Childbirth 5- Marital Relationship 4- Hymen 2- Menstrual Cycle 1- Reproductive Health 3-

34. 1- Delayed Pregnancy? -When to worry? - Investigations? 2- Best period for fertilization? 3- Follow up and nutrition during pregnancy? 4- Breast feeding? 5- Contraception ? - Best method? 1- Pregnancy & Childbirth

35. 1- Adulthood?- Age?-Physical, psychological and emotional changes?2- Menstrual Pain“Dysmenorrhea”?- Analgesics?3- Menstrual Irregularities?- Delayed “ Amenorrhea”- Sever “Menorrhagia” 2- Menstrual Cycle

36. 3-

37. 6- Anemia “Iron Deficiency” 5- Breast Cancer 4- Hair and Skin 1- Hypertension 2- Diabetes mellitus 3- Common Cold 2- General Health

38. 6- Post Menopausal 5- Depression and stress 4- Marital Problems 1- Teenagers and Parents 2- Teenagers Friends 3- Other Sex 3- Psychosocial Health

39. 1- Obesity and Thinness 2- Family members healthy food 4- Diet and Exercise 4- Nutritional Health 3- Eating Disorders “anorexia nervosa”

40. 3- Communicate a-Don’t Give Orders BUT Sell New Ideas Keep Reasoning People come to their own Conclusion Conviction

41. b- Listen To Customers“problems and suggestions” c- New Communication Methods www.shababna.org صحة شبابنا

42. An Inspiring Leader Who Belief In Change 5- Empowering Others to Act

43. 6- Create Short-Term Wins

44. 7- Don’t Let Up “sustainability”continuous training and information updating

45. 8- Create a New Culture