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Electronic Resource Usage Statistics in ERM. By Sue Kendall – Head of Collection Development, San Jose State University Rae Ann Stahl – Technical Services Manager, San Jose State University November 6, 2009. SJSU’s Project. Our Goals All electronic database usage statistics in ERM
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Electronic Resource Usage Statistics in ERM By Sue Kendall – Head of Collection Development, San Jose State University Rae Ann Stahl – Technical Services Manager, San Jose State University November 6, 2009
SJSU’s Project • Our Goals • All electronic database usage statistics in ERM • Become more systematic about collecting and analyzing usage statistics • Up-to-date usage statistics available year round
SJSU’s Project • Jan 2008 - Subscribed to Scholarly Stats • Administered our database usage statistics from COUNTER compliant vendors • Delivered our usage statistics via SUSHI into Millennium’s ERM system
SJSU’s Project • Feb/Apr 2008 – ERM set-up • To harvest usage statistics using ERM’s SUSHI feature, we used the following guides in CSDirect • SUSHI Standard and Electronic Resource Management FAQ • Millennium Guide #107126 Automatically Importing User Statistics • We created an alternative option for non-COUNTER usage statistics
SJSU’s Project • Aug 2008 – Trained Subject Liaisons • The following slides will show the presentation that we gave to all SJSU subject liaisons
Definitions • ERM – Electronic Resources Management • COUNTER - Counting Online Usage of Networked Electronic Resources • “Librarians are able to compare usage statistics from different vendors; derive useful metrics such as cost-per-use; make better-informed purchasing decisions; plan infrastructure more effectively.” http://www.projectcounter.org/
Enter Initials and Password- Initials: sjsu - Password: xxxx
Non-COUNTER Usage Statistics • Not all databases have COUNTER usage statistics available to import into ERM - Examples: CSA, Alexander Street Press, Newsbank • Our IT department created an internal storage space - Non-COUNTER usage statistics linked to ERM
Database without imported statistics - No date ranges - Click on View
Non-COUNTER Usage Statistics - Right click on Non-COUNTER URL - Open URL
Usage Statistics for CSA Databases - Non-COUNTER statistics come in a variety of formats
Database Renewal Emails - Sample instructions Usage statistics for [ex. Academic Search Premier] can be accessed through Millennium’s ERM system. Open the Millennium icon on your desktop. Login Username: milerm Login Password: xxxx Initials: sjsu Password: xxxx Click on the Usage Statistics tab and then the Export box. Or Click on View at the top of the screen. Open the URL next to Non-COUNTER Usage Statistics by right-clicking on the URL and choosing Open URL.
Why librarians need standardized usage statistics • Renewal time • Is database being used? • Does the usage justify the cost? • Accreditation time • Subject Departments need library resource statistics • Adding usage can show faculty/student use of library resources
Why librarians need standardized usage statistics Questions to ask: • If database is not high in usage statistics • Is database high on subject resources page? • Is database highlighted in instruction? • Is interface difficult to use? • Are there comparable databases?
Why librarians need standardized usage statistics • If database use is high • Should librarian consider additional database(s)? • If journal use within the database is high • Should librarian investigate if • There are embargo issues • What options are available
Where are we today? • Almost all electronic resources in ERM have usage statistics • Liaisons use ERM throughout the year • Gives liaisons credibility to be able to cite statistics
Future Enhancements • Enhanced License Records • COUNTER E-book Usage Statistics • Usage Analysis, Title Overlap
Thank you Susan.Kendall@sjsu.edu RaeAnn.Stahl@sjsu.edu