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Electronic Resource Usage Statistics in ERM

Electronic Resource Usage Statistics in ERM. By Sue Kendall – Head of Collection Development, San Jose State University Rae Ann Stahl – Technical Services Manager, San Jose State University November 6, 2009. SJSU’s Project. Our Goals All electronic database usage statistics in ERM

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Electronic Resource Usage Statistics in ERM

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  1. Electronic Resource Usage Statistics in ERM By Sue Kendall – Head of Collection Development, San Jose State University Rae Ann Stahl – Technical Services Manager, San Jose State University November 6, 2009

  2. SJSU’s Project • Our Goals • All electronic database usage statistics in ERM • Become more systematic about collecting and analyzing usage statistics • Up-to-date usage statistics available year round

  3. SJSU’s Project • Jan 2008 - Subscribed to Scholarly Stats • Administered our database usage statistics from COUNTER compliant vendors • Delivered our usage statistics via SUSHI into Millennium’s ERM system

  4. SJSU’s Project • Feb/Apr 2008 – ERM set-up • To harvest usage statistics using ERM’s SUSHI feature, we used the following guides in CSDirect • SUSHI Standard and Electronic Resource Management FAQ • Millennium Guide #107126 Automatically Importing User Statistics • We created an alternative option for non-COUNTER usage statistics

  5. SJSU’s Project • Aug 2008 – Trained Subject Liaisons • The following slides will show the presentation that we gave to all SJSU subject liaisons

  6. How can a librarian review database usage statistics?

  7. Definitions • ERM – Electronic Resources Management • COUNTER - Counting Online Usage of Networked Electronic Resources • “Librarians are able to compare usage statistics from different vendors; derive useful metrics such as cost-per-use; make better-informed purchasing decisions; plan infrastructure more effectively.” http://www.projectcounter.org/

  8. Login - Username: milerm - Password: xxxx

  9. Enter Initials and Password- Initials: sjsu - Password: xxxx

  10. Database Search - Enter name of electronic resource

  11. Initial Display Screen - Click the Usage Statistics Tab

  12. Export Statistics- Choose date range and click Export

  13. Usage Statistics File- Cost Per Use, Sort, Save

  14. Sorted by 2009 Usage

  15. Non-COUNTER Usage Statistics • Not all databases have COUNTER usage statistics available to import into ERM - Examples: CSA, Alexander Street Press, Newsbank • Our IT department created an internal storage space - Non-COUNTER usage statistics linked to ERM

  16. Database without imported statistics - No date ranges - Click on View

  17. Non-COUNTER Usage Statistics - Right click on Non-COUNTER URL - Open URL

  18. Usage Statistics for CSA Databases - Non-COUNTER statistics come in a variety of formats

  19. How was this ERM usage statistics project implemented?

  20. Database Renewal Emails - Sample instructions Usage statistics for [ex. Academic Search Premier] can be accessed through Millennium’s ERM system. Open the Millennium icon on your desktop. Login Username: milerm Login Password: xxxx Initials: sjsu Password: xxxx Click on the Usage Statistics tab and then the Export box. Or Click on View at the top of the screen. Open the URL next to Non-COUNTER Usage Statistics by right-clicking on the URL and choosing Open URL.

  21. Why librarians need standardized usage statistics • Renewal time • Is database being used? • Does the usage justify the cost? • Accreditation time • Subject Departments need library resource statistics • Adding usage can show faculty/student use of library resources

  22. Why librarians need standardized usage statistics Questions to ask: • If database is not high in usage statistics • Is database high on subject resources page? • Is database highlighted in instruction? • Is interface difficult to use? • Are there comparable databases?

  23. Why librarians need standardized usage statistics • If database use is high • Should librarian consider additional database(s)? • If journal use within the database is high • Should librarian investigate if • There are embargo issues • What options are available

  24. Where are we today? • Almost all electronic resources in ERM have usage statistics • Liaisons use ERM throughout the year • Gives liaisons credibility to be able to cite statistics

  25. Future Enhancements • Enhanced License Records • COUNTER E-book Usage Statistics • Usage Analysis, Title Overlap

  26. QUESTIONS?

  27. Thank you Susan.Kendall@sjsu.edu RaeAnn.Stahl@sjsu.edu

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