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Topic 4 Total Quality Management Concept in Infrastructure Session 08-09

Topic 4 Total Quality Management Concept in Infrastructure Session 08-09. Matakuliah : S0902 – Manajemen Infrastruktur Tahun : 2010. Learning outcomes. Mahasiswa dapat menghubungkan kualitas manajemen dalam pelayanan infrastruktur. Mind Map ( Topic 4 ). Bina Nusantara University. 4.

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Topic 4 Total Quality Management Concept in Infrastructure Session 08-09

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  1. Topic 4 Total Quality Management Concept in Infrastructure Session 08-09 Matakuliah : S0902 – Manajemen Infrastruktur Tahun : 2010

  2. Learning outcomes Mahasiswa dapat menghubungkan kualitas manajemen dalam pelayanan infrastruktur

  3. Mind Map ( Topic 4 ) Bina Nusantara University 4

  4. Contents Design for Infrastructure Service life Maintenance & Rehabilitation Strategies Dealing for another alternatives Bina Nusantara University 5

  5. Design for Infrastructure Service life A product's service life is its expected lifetime, or the acceptable period of use in service

  6. Design for Infrastructure Service life Service life is different from a predicted life, or MTTF/MTBF (Mean Time to Failure/Mean Time Between Failures)/MFOP(Maintenance-free operating period). Predicted life is useful such that a manufacturer may estimate, by hypothetical modeling and calculation, a general rule for which it will honor warranty claims, or planning for mission fulfillment.

  7. Design for Infrastructure Service life The difference between service life and predicted life is most clear when considering mission time and reliability in comparison to MTBF and service life.

  8. Design for Infrastructure Service life

  9. Design for Infrastructure Service life 1. Pre-project Utilities Materials acquisition and evaluation Contract preparation and tenders Project organization Specifications

  10. Design for Infrastructure Service life 2. Construction activities Construction progress Actual quantities Quality Control Actual properties and geometries Records Actual costs

  11. Design for Infrastructure Service life 3. Project Finalization Final qualities and locations Final costs Records of special problems

  12. Design for Infrastructure Service life 4. Post Project Safety provisions ( signs, marking )

  13. Maintenance & Rehabilitation Strategies Strategies involved systematic identification of available options, include : Do crisis maintenance only Maintain the worst facilities first Perform opportunistic maintenance when related work is scheduled Use pre-specified maintenance cycle

  14. Maintenance & Rehabilitation Strategies Strategies involved systematic identification of available options, include : 5. Repair those components with the highest risk of failure 6. Use preventive maintenance 7. Reduce the demand for wear and tear on the facility 8. Compare the economic advantages of maintenance strategies

  15. Maintenance & Rehabilitation Strategies Total Quality Management ( TQM ) :: is a management philosophy that seeks to integrate all organizational functions to focus on meeting customer needs and organizational objective

  16. Maintenance & Rehabilitation Strategies Quality Assurance ( QA ) :: all planed actions necessary to provide adequate confidence that a product or service will satisfy given requirements for quality

  17. Maintenance & Rehabilitation Strategies Quality Assurance ( QA ) :: Scope :: What do we want? ( planning and design ) How do we order it ? ( construction plan and specifications ) Did we get what we ordered ? ( inspection, sampling, and testing ) What if we don’t get what was ordered? ( reject, penalty, marginal ) What if we get better than ordered ? ( Bonus? )

  18. Maintenance & Rehabilitation Strategies Quality Control ( QC ) :: stands for operational techniques and activities aimed both at monitoring a process and at eliminating causes of unsatisfactory performance

  19. Maintenance & Rehabilitation Strategies Quality Control ( QC ) :: Scope :: QC is method used to ensure the product / work will be accepted Contractors or suppliers impose a QC system of inspection and sampling and testing on themselves Without QC , a contractor or supplier doesn’t know whether a proper level of quality being achieved QC may not be specified by the agency , but is essential

  20. Maintenance & Rehabilitation Strategies Total Quality Management ( TQM ) :: is a management philosophy that seeks to integrate all organizational functions to focus on meeting customer needs and organizational objective

  21. Maintenance & Rehabilitation Strategies Total Quality Management Concepts :: 1. Quality Strategy 2. Customer orientation 3. Employee involvement 4. Process centered approach 5. Problem solving tools

  22. Maintenance & Rehabilitation Strategies Total Quality Management Concepts :: 6. Continuous improvement 7. Benchmarking 8. People orientation 9. Life cycle Maintenance Plan

  23. Dealing for another alternatives For many years, civil engineering has dealt with group of standard materials, including conventional steel, Portland Cement, Asphalt concrete, brick and pipe, glass, wood, and naturally occurring aggregates. in the last century, a variety of new materials have been tried in various civil engineering project.

  24. Dealing for another alternatives New Material usage : CRCP Pavement ( continuously reinforced concrete pavement ) 1950-Texas Corten Steel for building construction- 1970 Chemcrete asphalt concrete mixes -late 1970s Polymer applications in construction ( polymers, cast polymer product, Polymer modified asphalt) Fiber Reinforced Plastics ( FRP )

  25. Dealing for another alternatives New Material usage : 6. Geosynthetics materials - 1960

  26. Dealing for another alternatives Handling and diminishing resources Environmental Impact Energy related issue New Methods and material for infrastructure use Dealing with shrinking natural aggregate resources Evaluating materials ( waste and reclaimed materials )

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