Synlighet i datasenteret - vet du hvor dine aktiva befinner seg? IBM Tivoli IT Asset Management 7.2 Portfolio

1. Synlighet i datasenteret - vet du hvor dine aktiva befinner seg?IBM Tivoli IT Asset Management7.2 Portfolio Odd Leonhardsen Nordic. ITSM Community of practise leader oddleon@no.ibm.com

2. Unified solution for Asset and Service ManagementGrows easily with client needs for faster time to value Tivoli Asset Management for IT Integrated Platform An integrated set of solutions represent the full management of data, processes, tooling, workflow automation and people Maximo Asset Management Tivoli Service Request Manager Common Data Model The core solutions share a common data subsystem for simple data sharing Tivoli Change and Configuration Management Database Tivoli Provisioning Manager Processes that Work Together The core solutions share aprocess workflow automation engine No Rip and Replace Leverage existing investments in IBM and 3rd party IT management tools Tivoli’s process automation engine Lower Cost of OwnershipLower infrastructure and training costs, simple upgrade model Tivoli Asset Discovery for Distributed Tivoli Asset Discovery for z/OS

3. IT Asset Management Service Desk C&CM Discovery and Inventory Hardware IT Asset Mgmt Plan Acquire Tivoli IT Asset Management provides • Asset Lifecycle Management • Software Asset Management • Software License Management • Open platform for integration • Easy maintenance and upgrade Products Include • Tivoli Asset Management for IT • Tivoli Asset Discovery for Distributed • Tivoli Asset Discovery for z/OS Retire Deploy Other Maintain Software Corporate Apps: Procurement HR

4. Architectural Overview Asset Lifecycle Mgmt Software Asset Mgmt Software License Mgmt Tivoli Asset Management for IT Master Asset inventory web UI Discovery Servers TADz 3rd Party Discovery TADd Discovery Agents LPAR LPAR Desktop Virtual Machine Server • TAMIT is the one-stop-shop to manage assets – HW, SW, procurement, contracts, leases, warrantees, licenses and more • TADd and TADz provide software and hardware discovery services for distributed and z/OS platforms

5. IT Asset Management Business Priorities Accurate Inventory SW License Management Software Asset Management Purchasing Vendor Contracts Total Cost of Ownership Leases Financial Management IT Asset Management Asset Lifecycle Management Warrantees Business Services Costs Maintenance Asset Costs Service Agreements Audit Readiness Disposal Vendor Audits Internal Audits

6. Tivoli Asset Management for IT TAMIT Application (IT Asset Lifecycle + full SAM) Enterprise Applications Discovery Services SMS/SCCM Altiris Authorized Discovered Centennial TCM Rules Based Reconciliation TPM TNM IP IBM Tivoli Integration Composer Reporting and Analysis TADd TADz TADDM These tables are part of common database shared with TSRM, CCMDB and TPM Authorized Asset • Authorized assets is the inventory of record • The Assets are populated via the procurement process and other business processes • Hardware is entered as assets • Software is entered as entitlements • Attributes include: asset, software licenses, location, features, assigned to, condition monitoring, etc Out of the Box Reconciliation • Linkage based on unique attribute(s), like serial number • Identification of ‘authorized’ Assets missing in Deployed Asset Inventory • Identification of Deployed Assets missing in ‘authorized’ Asset Inventory • Comparison of attributes/specifications

7. Reporting Tools • Report administration through the platform • inherits look and feel and deliver uniform report-level security • removes separate reporting server installation • Tivoli Common Reporting (TCR) • Report engine allows multiple sources • Wide range of formats and graphing options • Conforms to overall Tivoli standard reporting tool • Loads of canned reports

8. TAMIT 7.2 License Management Report Samples

9. TAMIT 7.2 Report Samples …

10. TAMIT 7.2 Report Samples …

11. Product Usage Trend reports enables you to identify products that can potentially be dropped / consolidated. • Drill down to see who is using the product • Chart has a logarithmic scale so trends from multiple metrics can be shown together

12. Why IBM? Only vendor that can manage all asset classes on a single, unified architecture, combined with service desk, change and configuration management. Unified Solution Deep industry knowledge across a broad spectrum of asset intensive businesses - Oil & Gas, Utilities, Transportation, Life Sciences, Nuclear Power, Government, etc. Industry Expertise Ease of Configuration and Upgradeability Built-in configuration tools allow for easy, on the fly changes to UI, workflows, processes, reports. Configurations readily upgrade from one version to the next. Software Asset Management Only vendor to provide Software Asset Management for both distributed and mainframe environments and help manage complex license entitlements. Leading, standards-based technology Web-architected platform built on J2EE with advanced business process management; based on SOA, web services and XML. Built ground up on the ITIL framework Supports 7 ITIL processes out of the box: Incident, Problem, Change, Release, SLA, Configuration, Availability. Breadth of Service Management offering IBM offers full breadth of end-to-end asset and service management solutions that operate on a common web services infrastructure.