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Technical Assistance and Continuing Education (TACE) Centers

Technical Assistance and Continuing Education (TACE) Centers. Regions 6, 8, 9, 10. Regional Contacts. TACE Region 6 (Texas, New Mexico, Arkansas, Louisiana, Oklahoma) TACE Region 8 (Colorado, Wyoming, North Dakota, South Dakota, Utah, Montana)

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Technical Assistance and Continuing Education (TACE) Centers

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  1. Technical Assistance and Continuing Education (TACE) Centers Regions 6, 8, 9, 10

  2. Regional Contacts • TACE Region 6 (Texas, New Mexico, Arkansas, Louisiana, Oklahoma) • TACE Region 8 (Colorado, Wyoming, North Dakota, South Dakota, Utah, Montana) • TACE Region 9 (California, Nevada, Arizona, Hawaii, Guam, American Samoa, CNMI) • TACE Region 10 (Alaska, Oregon, Idaho, Washington)

  3. A UNC and CTAT Partnership www.taceregion8.org

  4. History of the TACE Centers • RCEPs • Mission • Additional concentration on technical assistance • Current evolution • Regional versus state needs • Needs of partners in relation to State VR agencies

  5. Who We Serve • State Vocational Rehabilitation Agencies • Partners of State VR • Centers for Independent living • American Indian Vocational Rehabilitation Programs • Migrant Seasonal Farm workers • Client Assistance Programs • Community Rehabilitation Programs • Etc.

  6. Who We Partner With • Who are our partners • Technical Assistance Network • RSA • TACE to TACE • State VR Agencies • State VR Partners

  7. Technical Assistance Network • TACE Centers • RSA • IL-Net • DRRPs (Program Management and Rehabilitation Technology) • RRTCs (Research of Developmental disabilities, Mental Health, Order of Selection) • NIDRR Grantees • NCRTM • NTAC (New Editions) • Many other partners!!

  8. Scope of Work • Service delivery- i.e. individualized plans for employment • VR intervention for specific disabilities • Quality assurance • Case management • Rehabilitation technology • Personnel management • Fiscal management • Data management • Communication skills • Strategic planning

  9. Technical Assistance andContinuing Education • Technical Assistance • supporting agency’s in improving policies, procedures, practices, or capacity • Administration focused • Continuing Education • Training designed to improve knowledge, skills, and abilities • Personnel focused, often counselor or staff focused

  10. Types of Technical Assistance • Consulting • Facilitation of information sharing • Analysis • Research • Self-paced products

  11. Types of Continuing Education • Conferences • Face-to-face training • Desktop training (webinars) • Asynchronous learning products • Learning institutes, academies, or certification programs • Communities of Practice • Other distance formats

  12. Continuing Education Examples • New CRC Code of Ethics desktop • Motivational interviewing desktop series • Working with individuals with criminal histories desktop series • Employment for People with Mental Health Disabilities • National Certificate in Employment • ACBIS Certificate- Academy of Certified Brain Injury Specialists certificate training • Professional Employment Outcomes • Assessing and Changing Client Motivation • New Counselor Series- Due process, customer service, and the State VR System

  13. Program Evaluation: Quality Assurance Community of Practice • What is Quality Assurance? • What is a Community of Practice? • Program Evaluation: Quality Assurance Summit (2008, 2009, 2010) • Activities and outcomes • Summits • Consumer Satisfaction Survey Thematic Analysis • Comprehensive Statewide Needs Assessment examples • Quality Assurance Manuals • Tools for program evaluation • Webinar series • Website (Talk to Michael Millington)

  14. Technical Assistance Examples • Strategic Planning Guide for State Administrators • Improving drop out rates in State VR Programs • Community Rehabilitation Program Vendor Profile and Report Card • Comprehensive Statewide Needs Assessment implementation

  15. Continuing Education Methods • What works? • Most liked • Reach • Cost • Transfer of learning • Rural challenges • Distance formats • Accessibility • Suggestions for use

  16. SCD

  17. Common National Continuing Education Needs • Ethics • Transitions • TBI, Mental Health Disabilities, Veterans, Autism, Ex-offenders • Job development and placement • Deaf services, cochlear implants

  18. Common National Technical Assistance Needs • Strategic planning • Fiscal planning • Quality assurance • Community Rehabilitation Program evaluation • Leadership development • Succession planning • Transitions services • More to come...

  19. TACE Region 8 Needs Assessment • Leadership and management development • Succession planning • Comprehensive statewide needs assessment assistance • Evaluation of agency programs • Improving knowledge of advanced counselors • New CRCC code of ethics • Job placement and development in tough economic times • Strategic planning • Fiscal planning • Services to persons with Mental Health Disabilities • Improve services to persons with blindness or low vision

  20. Other Reported Needs in Region 8 • Providing Deaf-Blind Vocational Rehabilitation Services • Coping with Interpreter shortages in rural areas

  21. Research in Deaf and Hard of Hearing Services in VR • Boutin, D. &Wilson, K. (2009). Professional Jobs and Hearing Loss: A comparison of Deaf and Hard of Hearing Consumers” Journal of Rehabilitation. • Johnson (2004). Utah Deaf Videoconferencing Model: Providing Vocational Services Via Technology. J of Rehabilitation. • Boutin, D. &Wilson, K. (2009). An Analysis of VR Services for Consumers with Hearing Impairments who received college or university training. Rehabilitation Counseling Bulletin. • Moore, C. (2002). Relationship of consumer characteristics and service provision to income of successfully rehabilitated individuals who are deaf. Rehabilitation Counseling Bulletin. • Woodcock et al. (2007). Equitable representation of deaf people in mainstream academia. Why not? Higher Education.

  22. Research (cont) • Moore, C. (2001). Disparities in job placement outcomes among deaf, late-deafened, and hard of hearing consumers. Rehabilitation Counseling Bulletin. • Ingraham, C. & Carey, A. (1994). Deaf-blind clients and vocational rehabilitation: Practical guidelines for counselors. Journal of Visual Impairment and Blindness.

  23. 25th Institute on Rehabilitation Issues • Serving Individuals who are low-functioning deaf (1999)

  24. Question and Answer • Needs of counselors providing Deaf and Hard of Hearing services • Where do you go when you have challenges? • What training formats work best for you? • Rural access to interpreters? • Distance communication techniques (electronic, video conferencing, relay) • Greatest accommodation requests • Hearing aid and interpreter costs

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