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Management Control Team Topic Prepared for Dr. Yacus – Mgmt 750. Presented by: Rob Batarla, Jeff Fitzgerald, Brad Stegman, and Andrew Walters Old Dominion University – Northern VA. Agenda. Review of Agenda How does it Tie in to Strategy? What is Management Control?
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Management ControlTeam TopicPrepared for Dr. Yacus – Mgmt 750 Presented by: Rob Batarla, Jeff Fitzgerald, Brad Stegman, and Andrew Walters Old Dominion University – Northern VA
Agenda • Review of Agenda • How does it Tie in to Strategy? • What is Management Control? • Centralization – DecentralizationContinuum • What are the Types of Management Control? • Case Study: Mgmt Control at
How does it Tie into Strategy? • Management Control is a component of the framework of corporate strategy. • We are remember the framework of corporate strategy, right?
Framework of Corporate Strategy Competitive Advantage Vision Goals & Objectives Resources Businesses Coherence Control Role of Corporate Offices Structure, Systems, and Processes CorporateAdvantage
Framework of Corporate Strategy Competitive Advantage Management Vision Goals & Objectives Resources Businesses Control Control Coherence Control Role of Corporate Offices Structure, Systems, and Processes CorporateAdvantage
What is Management Control? • Management Control is the connection between the business and corporate structure. • If the corporate office cannot adequately control its independent businesses, it will never be able to create value. • Therefore, Management Control is needed to maintain control over delegated decision making.
Centralization - Decentralization • Delegation and control • Continuum used to provide balance • One company can utilize both structures • Accuracy became a concern due to many variables • Performance measures and rewards • Rethinking led to three types of Management Controls
Three Types of Mgmt Controls • Outcome Control (Andrew) • Behavior Control (Brad) • Clan Control (Rob) But how do companies pick which “control” works best for them?
Choosing Management Controls • Choosing a corporate management control approach…. -centralized vs. decentralized -organization system of processes -driven by corporate strategy
Outcome Control • Utilizes delegated decision making • More emphasis placed on results • Determining corporate success • Established industries • Divisional independence
Behavior Control • Executed in more complex companies • Focuses on behavior not results • Monitoring managers’: -actions -decisions -performance • Considers finances
Clan Control • Development of an internal system of values and norms(i.e. work dress styles, normal working hours, pride taken in work.) • These methods provide control where output and behavioral control does not work. • Strong culture and clan control help worker to focus on the organization and enhance its performance.
Case Study – • Decentralized management style-structure and coherence-reliance on operating mgmt for each subsidiary-outcome control • Financial Plans (5 and 10 year) • Planning horizon (2 year) • Quarterly updates, revisions, and reviews • Monthly management update
Org Chart – Management Controls relate to positions at orange subsidiary levels
Financial Plans – • Financial Planning (5 and 10 years)-Four key indicators:est. unit sales, est. sales revenue, est. net income, est. ROI-Optimistic expectations-No penalties for inaccuracies • Budget Planning Horizon (2 year)-Annual Budget-Revenues, expenses, and selected balance sheet items-Used to “run the business, evaluate managers on planning, forecasts, and achievements.”
Updates – • Periodic Updates-accuracy of budget projections-focus on sales and profits • Monthly Management Reports-income statement highlights-summary of balance sheet figures and ratios relative to: position last month / position this month / budgeted position
Valuable Resources Used in Supplement to the Text • Websites: www.jnj.com and www.codmanjnj.com • Raps, Andreas, Strategic Management. Montvale: Strategic Finance. June 2004. Volume 85, Issue 12; p48. • Ekanayake, Sampson, Agency Theory, National Culture and Management Control Systems. Journal of American Academy of Business, Cambridge. March 2004. Volume 4, Issue 1/ 2; p49. • ABI/ Inform Database Keyword Search: Management Control
Questions? Thank you for letting us present!