PAHO H e alth Program

1. DRAFT ICT tools and methodologies to improve Public Health in the Americas Region PAHO HealthProgram Knowledge Management and Communication Area (KMC) Deputy Directors Office (DD) March 2010

2. ICT tools and methodologies to improve Public Health in the Americas Region PAHO HealthProgram

3. ICT tools and methodologies to improve Public Health in the Americas Region PAHO HEALTH Program PAHO DIRECTOR’S vision

4. ICT tools and methodologies to improve Public Health in the Americas Region PAHO Director’s vision “This will be the century of networks, connectivity and interdependency, which will allow us to overcome barriers of space and time and will open possibilities that were unimaginable to humankind. If we encourage those networks to exponentially multiply the available share capital in order to link people and institutions within a large supportive and inclusive mesh of all the inhabitants of the continent, we will have taken a fundamental step towards eliciting knowledge and experience in new ways of exchanging technical cooperation for sustainable human development”. Dr. Mirta Roses Periago’s Inauguration Speech as Pan American Health Organization Director, Regional Director for the Americas, January 31st, 2003 • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

5. ICT tools and methodologies to improve Public Health in the Americas Region Health for all Primary health care Social protection Health promotion Information and knowledge Human rights PAHO HEALTH Program THE CONTEXT • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

6. ICT tools and methodologies to improve Public Health in the Americas Region The context • Primary Health Care is a commitment to equitable and affordable care for all people, ensuring citizen-centered services needed to live a healthy and productive life. • WHO considers primary health care as "a essential approach to organizing health systems." • Information and communication technologies are transforming health services and systems, providing solutions that were unthinkable 30 years ago. • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

7. ICT tools and methodologies to improve Public Health in the Americas Region PAHO HEALTH Program Challenges and Opportunities • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

8. ICT tools and methodologies to improve Public Health in the Americas Region Challenges and Opportunities • Universal Access to Health Services with improved quality of care; • Extension of Social Protection in Health through PHC-Based Health Systems; • Available, competent and motivated Health Workforce; • Real Time Qualified Information Sources for Decision Making; • Knowledge and Information Sharing within and among disperse populations; • Monitoring and Surveillance Systems using mobile and wireless communication devices (i.e., Expanded Program on Immunization); • Real Time Learning Objects for eLearning and Training to develop competencies and motivation of PHC teams ; • Social networking tools and methodologies on disasters and Emergency Situations; • Access to open access and certified public health content; • Access to Specialized Clinical Services for increased capacity of first level of care, • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

9. ICT tools and methodologies to improve Public Health in the Americas Region Challenges and Opportunities • Convergence of eHealth initiatives worldwide; • Web mobile-based applications for healthcare management; • Fast Technology Changes; • New role of Digital Government; • New models of technical cooperation in the context of “National Digital Agendas” and “eGoverment initiatives”; • Active participation in the world summit on the information society with emphasis in Health; • Investments in connectivity by National Governments with support from Development Banks; • Increased interest in Public/Private Partnerships. • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

10. ICT tools and methodologies to improve Public Health in the Americas Region PAHO HEALTH Program Conceptual model • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

11. ICT tools and methodologies to improve Public Health in the Americas Region Partners Research people 2.0 Institutions Data base • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

12. ICT tools and methodologies to improve Public Health in the Americas Region Partners Research people 2.0 Institutions Data base people-centredhealth & Patient Empowerment • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

13. ICT tools and methodologies to improve Public Health in the Americas Region INNOVATION Partners Research people 2.0 Institutions Data base people-centredhealth & Patient Empowerment • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

14. ICT tools and methodologies to improve Public Health in the Americas Region • PAHO/WHO content; • Public Health (Certified and open access) content; • Other (certified) content – GHL – VHL HINARI – AGORA – OARE; • Other (relevant) content. • Trainings; • Learning objects; • Web Conferences; • Lectures; • Open content for educational resources. • Teleconsulting; • Telemedicine; • Web Conferences & lectures; • Content aggregators (Blogs, Wikis, etc); • Social networks

15. ICT tools and methodologies to improve Public Health in the Americas Region Mobile (mHealth) PC Telemedicine WWW • PAHO/WHO content; • Public Health (Certified and open access) content; • Other (certified) content – GHL –VHL HINARI – AGORA – OARE; • Other (relevant) content. • Trainings; • Learning objects; • Web Conferences; • Lectures; • Open content for educational resources. • Teleconsulting; • Telemedicine; • Web Conferences & lectures; • Content aggregators (Blogs, Wikis, etc); • Social networks

16. ICT tools and methodologies to improve Public Health in the Americas Region INNOVATION Partners Research • PAHO/WHO content; • Public Health (Certified and open access) content; • Other (certified) content – GHL –VHL HINARI – AGORA – OARE; • Other (relevant) content. • Trainings; • Learning objects; • Web Conferences; • Lectures; • Open content for educational resources. • Teleconsulting; • Telemedicine; • Web Conferences & lectures; • Content aggregators (Blogs, Wikis, etc); • Social networks

17. ICT tools and methodologies to improve Public Health in the Americas Region people Institutions PAHO/WHO INNOVATION • PAHO/WHO content; • Public Health (Certified and open access) content; • Other (certified) content – GHL –VHL - HINARI – AGORA – OARE; • Other (relevant) content. • Trainings; • Learning objects; • Web Conferences; • Lectures; • Open content for educational resources. • Teleconsulting; • Telemedicine; • Web Conferences & lectures; • Content aggregators (Blogs, Wikis, etc); • Social networks people-centredhealth & Patient Empowerment

18. ICT tools and methodologies to improve Public Health in the Americas Region PAHO HEALTH Program PAHO PROJECT PAHO PROJECT

19. PAHO PROJECT Vision • Universal Access to Health Services in the Information Age • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

20. PAHO PROJECT Goal To improve Public Health in the Americas trough the use of innovative ICT tools and methodologies • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

21. PAHO PROJECT Expected results • Web-based data base of “ICT solutions for Public Health” and “Healthcare Management” implemented in the context of PAHO Web 2.0 Strategy; • eHealth, Web and Mobile Strategies implemented in “Health Care Organizations” and in “Public Health Institutions” of the Americas Region; • Knowledge and Information Sharing within and among disperse and/or disadvantage populations, people and public health institutions; • Patients and people centred empowered trough the use of ICT tools; • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

22. PAHO PROJECT Expected results • Public and Private Partnerships established as part of PAHO/WHO technical cooperation projects; • People, public health workers and public health institutions from disperse and/or disadvantage populations more connected; • “eHealth Technical cooperation projects” established within member states; • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

23. PAHO PROJECT Indicators • PAHO/WHO eHealth portal with access to a Web-based data base of “ICT solutions for Public Health” and for “Healthcare Management” ; • Model of eHealth, Web and Mobile Strategies for “Health Care Organizations” and for “Public Health Institutions” developed; • Communities of practices to improve Knowledge and Information Sharing within and among disperse and/or disadvantage populations, people and public health institutions; • Metrics on the use of ICT tools in Patients; • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

24. PAHO PROJECT Indicators • Terms of collaboration in eHealth with Public and Private institutions; • Metrics on the use of Web-based Collaboration tools by People, public health workers and public health institutions from disperse and/or disadvantage populations; • eHealth Technical cooperation projects; • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

25. PAHO PROJECT Corporate initiatives PAHO Corporate initiatives Regional Observatory of Health Intra-extranet Web conference Pan American Journal of Public Health Virtual Health Library Desktops Web 2.0 Social media Virtual Campus PAHO Institutional Repository WHO Corporate initiatives Global Observatory of Health Web 2.0 Global Institutional Repository Multilinguism Global Health Library • PAHO HEALTHProgram - ICT tools to improve Public Health in the Americas Region

26. INNOVATION PAHO Corporate initiatives Regional Observatory of Health Intra-extranet Web conference Pan American Journal of Public Health Virtual Health Library Desktops Web 2.0 Social media Virtual Campus PAHO Institutional Repository • PAHO/WHO content; • Public Health (Certified and open access) content; • Other (certified) content – GHL –VHL - HINARI – AGORA – OARE; • Other (relevant) content. • Trainings; • Learning objects; • Web Conferences; • Lectures; • Open content for educational resources. WHO Corporate initiatives • Teleconsulting; • Telemedicine; • Web Conferences & lectures; • Content aggregators (Blogs, Wikis, etc); • Social networks Global Observatory of Health Web 2.0 Global Institutional Repository Multilinguism Global Health Library people-centredhealth & Patient Empowerment