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Business Definition

Business Definition. Project Management Institute PMI TRIAD Chapter 8 March 2010 Wally Robertson. BDQ International. Consulting services since 1995 Process Consulting Customer retention Entrepreneur CSAR™, Process Simulation Quick as a Blink™ , Instant change, web presence

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Business Definition

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  1. Business Definition Project Management Institute PMI TRIAD Chapter 8 March 2010 Wally Robertson

  2. BDQ International Consulting services since 1995 • Process Consulting • Customer retention • Entrepreneur • CSAR™, Process Simulation • Quick as a Blink™ , Instant change, web presence • Property Investment

  3. Why Business Definition? • Maintain Focus • Align Customers • Align Stake Holders

  4. Why Business Definition? • Maintain Focus • Align Customers • Align Stake Holders • Issue - No Accurate Objective!

  5. Communication!

  6. Communication - oops!

  7. 2 Brooms Fall in Love Groom broom to Bride broom: “But we haven’t even swept together”

  8. Today’s Objectives • Framework • Show end product • Creation • Explain framework in pieces • Request help

  9. Framework I • The Company and its Objectives

  10. Framework II • How we get things done& • Principles

  11. Framework III • Written down& • Controlled

  12. Importance of Objective • “Bet your Bank” System • 1 solution, 6 countries • Central Bank Reporting • Status • 30M, 3 years, 3 of 6, & late • 3! Different solutions, poor reporting Mis-Aligned Stake Holders Support resources not delivered Objective forgotten

  13. Vision CPD™ Principles Document Methodology • Step back • Reassess direction (Vision) • Define Critical Path to Delivery™ (CPD™) • Establish Principles of Operation • Create a simple document • Pictorially ….

  14. Vision CPD™ Principles Documents Vision Vision Strategy Executives

  15. Vision CPD™ Principles Documents Critical Path to Delivery™ Vision Strategy Executives Business flow (CPD™) Market Develop Ship Goal

  16. Vision CPD™ Principles Documents Principles Vision Strategy Executives Business flow (CPD™) Market Develop Ship Goal Principles of Operation What the step delivers & How it’s measured

  17. Vision CPD™ Principles Documents Deliverables • Handbook • Who we are • What we do • How we know we do it well • Procedures • How we do it • Controls • Checklists and forms • “Show me’s” • Simplified ways of doing things • Automation • Of proven processes

  18. Request Help • For you • Company Handbook • Procedures • For me • “Quick as a Blink” Survey

  19. The Request! Survey - Web Ownership Objectives: Owners’ viewpoints & concerns please Objective: “Quick as a Blink” - lightning fast changes Hundreds of products updated in seconds! Commitment: Consolidated results back to you Survey Link: http://www.surveymonkey.com/s/8PLSHPS

  20. Jolly Good Books http://www.BDQ.com/Books.shtml

  21. Business Definition on TV TV Talk Show A 40 minute interview with Wally on the topic of Business Definition - $12.00 (inc. delivery in mainland to USA addresses). To order the DVD click here. Trailer

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