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Business Definition. Project Management Institute PMI TRIAD Chapter 8 March 2010 Wally Robertson. BDQ International. Consulting services since 1995 Process Consulting Customer retention Entrepreneur CSAR™, Process Simulation Quick as a Blink™ , Instant change, web presence
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Business Definition Project Management Institute PMI TRIAD Chapter 8 March 2010 Wally Robertson
BDQ International Consulting services since 1995 • Process Consulting • Customer retention • Entrepreneur • CSAR™, Process Simulation • Quick as a Blink™ , Instant change, web presence • Property Investment
Why Business Definition? • Maintain Focus • Align Customers • Align Stake Holders
Why Business Definition? • Maintain Focus • Align Customers • Align Stake Holders • Issue - No Accurate Objective!
2 Brooms Fall in Love Groom broom to Bride broom: “But we haven’t even swept together”
Today’s Objectives • Framework • Show end product • Creation • Explain framework in pieces • Request help
Framework I • The Company and its Objectives
Framework II • How we get things done& • Principles
Framework III • Written down& • Controlled
Importance of Objective • “Bet your Bank” System • 1 solution, 6 countries • Central Bank Reporting • Status • 30M, 3 years, 3 of 6, & late • 3! Different solutions, poor reporting Mis-Aligned Stake Holders Support resources not delivered Objective forgotten
Vision CPD™ Principles Document Methodology • Step back • Reassess direction (Vision) • Define Critical Path to Delivery™ (CPD™) • Establish Principles of Operation • Create a simple document • Pictorially ….
Vision CPD™ Principles Documents Vision Vision Strategy Executives
Vision CPD™ Principles Documents Critical Path to Delivery™ Vision Strategy Executives Business flow (CPD™) Market Develop Ship Goal
Vision CPD™ Principles Documents Principles Vision Strategy Executives Business flow (CPD™) Market Develop Ship Goal Principles of Operation What the step delivers & How it’s measured
Vision CPD™ Principles Documents Deliverables • Handbook • Who we are • What we do • How we know we do it well • Procedures • How we do it • Controls • Checklists and forms • “Show me’s” • Simplified ways of doing things • Automation • Of proven processes
Request Help • For you • Company Handbook • Procedures • For me • “Quick as a Blink” Survey
The Request! Survey - Web Ownership Objectives: Owners’ viewpoints & concerns please Objective: “Quick as a Blink” - lightning fast changes Hundreds of products updated in seconds! Commitment: Consolidated results back to you Survey Link: http://www.surveymonkey.com/s/8PLSHPS
Jolly Good Books http://www.BDQ.com/Books.shtml
Business Definition on TV TV Talk Show A 40 minute interview with Wally on the topic of Business Definition - $12.00 (inc. delivery in mainland to USA addresses). To order the DVD click here. Trailer