Technologies within the Cornell -Queen’s Executive MBA Program Stephen Demmings

1. EMBA Technology Conference San Francisco, April 2012 Technologies within the Cornell-Queen’s Executive MBA Program Stephen Demmings Manager of Technology Cornell Executive Education

2. Agenda • Background: Cornell-Queen’s Executive MBA program (CQEMBA) • CQEMBA Learning Model & Technologies • Changes in the Program • Looking forward

3. Cornell-Queen’s Executive MBA • Overview • Launched in 2004: 2nd Cornell EMBA, 4th MBA • Dual-degree partnership with Queen’s University • Original architects of this Learning Model, 1994 • Format & Logistics • 16 months of classes starting in June • 3 residential sessions (classroom, ~40%) and 42 Class Saturdays (VTC, ~60%) • Class of 2013: • 22 cities (NY, DC, GA, TX, WA, OR, CA, NH, QC, ON, AB, BC) • Two sections • 127 participants, 25 sites, 19 teams (14 free-standing, 5 “virtual”)

4. CQEMBA - Learning Model Video Cornell-Queen’s EMBA Learning Model Video http://www.youtube.com/watch?v=prlKBF9xXkg

5. CQEMBA - Learning Model Results • Parallel learning • Between professor and participants • Across national class • Among team members • Participants’ comments

6. CQEMBA - Broadcast Studio • Computer • Smart Board • Message Monitor • One-Touch • 2 x 52” monitors • 2 x cameras • doc. Camera • Microphone

7. CQEMBA - Broadcast Control Room • 2 Polycom HDX 9000 • Sony MFS-2000 Switcher • Sony BRC-300 cameras with remote controls • Miranda Kaleido K2 split screen • Crestron Control • DVD & Accordent recording • DVD & VCR players • 1 technician and 1 administrative staff

8. CQEMBA - Boardroom Learning Center • 2 x 52” HD monitors • HD Camera • HD Codec • Microphones • One-Touch • Wireless IP Connection • Notebook Connections

9. CQEMBA - Equipment • Codecs • Polycom HDX 9000 • 768Kb/s Private IP Network (Masergy) • H.239 (People and Content) • Bridge (Queen’s) in Kingston • 2 X Polycom RMX 2000 • 1 Backup Bridge

10. CQEMBA - One-Touch & Message Mon. • Participant One-Touch Keypads • Respond to polling question (multiple formats) • Call professor • Flag professor (anonymous) • Studio One-Touch Monitor • Monitor polling question results • Monitor& respond to call list • Monitor flagging • Message Monitor • Operated by broadcast staff • Bio of student speaking • Real-time messages from broadcast staff

11. CQEMBA - Program Portal • Communications & Administrative Portal • Built on Lotus Notes, functionality ~ Blackboard • Administrative messaging site (permanent & recent) • Real-time chat • General Water Cooler area • Course sites for announcements, files, discussion • Class recording archive • Gateway to Team Rooms • Gateway to school service • Career Management Center • Libraries • Alumni resources, Fit to Lead

12. CQEMBA - Portal Landing Page & Chat

13. CQEMBA – Course Page

14. On Demand Recordings

15. CQEMBA – Staff and Training • Training • VC staff have extensive expertise • Support staff (pre-production, broadcast, post-production) • Faculty (new skills and new material required) • Students

16. Technology Changes • Technology • Network • ISDN to IP • 512 Kb/s to 768 Kb/s • Boardroom Internet • Wired to Wireless • Codecs • SD to HD • VSX to HDX • Tutorials using Go-To-Meeting

17. Program Changes - Foot Print • 2005 (Class of 2007) to 2011 (Class of 2013) • 11 Cities (3 US & 8 CAN) / 22 Cities (14 US & 8 CAN) • 2012 (Class of 2014) • 24 Cities (14 US & 8 CAN & 2 Latin America) • Wait lists in Some Cities

18. Looking Forward • Technology • Broadcasting in HD (more bandwidth) • Electronic books and more comprehensive digital material distribution • I-Pad – more than just for electronic materials • Program Growth • Domestic growth (e.g., wait lists) • International growth (network reliability, timing) • New programs (degree, non-degree, in-company)

19. Would you like to know more? Stephen Demmings SRD38@cornell.edu www.cqemba.org Thank you!