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Payroll best Practices. Michelle Ganzer, CPP Payroll Manager, Sensient Technologies ganzerclan@wi.rr.com. Getting started – Be prepared for what you can get out of the conference – Think Big!. Agenda. Make the most out of what you can learn – Think Positive. It is all about me!
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Payroll best Practices Michelle Ganzer, CPP Payroll Manager, Sensient Technologies ganzerclan@wi.rr.com
Getting started – Be prepared for what you can get out of the conference – Think Big! Agenda Make the most out of what you can learn – Think Positive It is all about me! Team work is success! Believe in Yourself
Be Prepared What do you want to bring back to your Management, co-workers and for yourself? Who else Trend What’s new Expand Where Certification Hot topics Check list How Answers Change
Do you have your BELLS on? Being at the conference builds value Everyone here = Networking opportunity Learn = Never stop learning Leadership = Key word to your future Self = Take care of yourself while being a team player
Payroll Professional today need to • Get the numbers right • Understand what drives business • Develop staff • Lean: Accomplish More through Efficiency Improvements • Do more for less • Worker smarter….not harder • Become a business partner and change agent • Recognize the change model from control to support • Introduce new technologies and deploy self-service systems / models (knowledge-base workforce) • Manage change, change and more change!
Change is good! • Ideas • Aspirations • Goals • Wish List • Dreams • Experiences You can make the change happen! If you welcome change you will be successful!
Change Manager Questions? • Why do you do it that way? • Have you considered this way? • Do you need to do the task? • How can we save money if we did it differently? • Give me two changes in your job to save money? • What can I do to make your job easier and less stressful?
Value & Waste What the customer wants to buy
8 Types of Waste D – Defects Not done right the first time O – Over production Performing an activity “just in case” W – Waiting Excessive requirements, reviews and approvals N – Non–Utilized People Doing others work, not utilized in own work 95% T – Transportation Waste time gathering thought to do next task I – Inventory Holding work without moving to next stage M – Motion Time it takes to move from one task to the next E – Extra processing Level of work above what is required
Identify non value added activities • List some specific activities that you question the value – • Double checking just because… • Can the task be outsourced? Should it be outsourced? • Question everything you do
Only You can make the best out of CHANGESBe creative!Motivate yourself!Believe in yourself!You can be the change manager!Capture the feeling of success!
Success • Improve a process? • Savings $ or time? • Reduce stress? • Reduce overtime? • Reduce paper? • Meet a goal? • Meet a deadline?
Stages of reaching your success • Think about it and establish an aspiration • Prepare for action • Tackle it – Take action • Measure • Celebrate!
Aspirations a hope of achieving something. • What are your aspirations…. *related to family __________ *related to career __________ *related to health__________ *related to wealth__________ *related to ________________
How did you get here? Where are you going? Think Big, Think Positive, Believe in Yourself
Survey …taste of adventure …love of work …the passion …the responsibility …the challenge …the opportunity …the inspiration …the self reassurance and pride
What Needs to Be IMPROVED?(keep asking “Why” – 5 Ways) • Ask your team what needs to be improved • What is it about their job that frustrates them? • What causes rework? • What patterns do they see? • Meet With Your Customers • What do they perceive as the strengths of your organization? • What do they perceive as the weaknesses of your organization? • What frustrates them when dealing with your team? • Do they have confidence in the finished product or are they keeping subsystems to check on you? • You can’t improve what you don’t measure • You need metrics to understand where you are starting from and as a checkpoint along the way
Lost? • https://americanpayroll.org/paytechonline/buyers-guides/ • https://americanpayroll.org/weblink/orglink/
Paperless Direct Deposit http//www.americanpayroll.org/gogreenwithyourgreen/
Don’t Settle & give up instead Give it up and move forward • Discover • Keep a positive attitude • Never stop learning • Learn what your weakness is • Learn what your strengthens are • Learn from mistakes • Keep your passion – Don’t let anyone take it from you!
Take Control Of YOUR Challenges *Learn from experience *Prepare in advance How When Why *Who really is your support system? *Are you someone’s lifeline? *Prepare in advance What and Who
Road Block Patience
Do you believe when one door closes another door opens. • We often look so long and so regretfully upon the closed door; that we do not see the ones which open for us. • Close the door! • Find the new door to OPEN!
What is your Value? • Inventory time! • What is your Purpose? • What is your Mission? • Value added? • Are you a role model or a mentor? • Do you give inspiration? Be good or Do good?
The trouble is, if you don’t risk anything, you risk even more.Erica Jong
Take Personal Risks Step outside your comfort zone • Security • Denial • Self conscience • Knowledge • Approval • Reward • Pride • Success Change is the essence of life. Be willing to surrender what you are, for what you could become!
Start Small • Eliminate non-value added steps • Identify some quick wins so people can see things are changing • Involve the members of your team so they feel like a part of the solution • Keep track of what has changed and make sure everyone knows
Policy, Process & System Changes • Delete Cookies and Delete Files • On the Internet Explorer Tool Bar, Click on Tools • Scroll down to Internet Options and click • Click Delete Cookies Button • Click Delete Files Button • Click OK
Move Onto Bigger Things • Identify those items needing technological solutions • Uploading spreadsheets • Consolidate pay runs • Selective Outsourcing • Change pay frequencies • Change vendors
Project Management • T -target • E -experience • A -apply • M -maximize
Be Accountable! • Don’t confuse activity with accomplishment Take responsibility for your own career!
Paperless Payroll Performance Metrics • KEY PERFORMANCE INDICATORS • • Cost per Paycheck • • Cost per Off-Cycle Check • • Cost per Unclaimed Paycheck • • Cost of Overnight Delivery Expense • • Cost of Stop Payments • • Paperless Pay Distribution Rate • • Electronic Payroll Participation Rate
Cost of a Manual Paycheck • Cost of a Manual Check @ $20 per hour: • • Total Payroll Wage Expense $25.00* • • Benefits & Taxes @ 35% $ 8.75 • • Overnight Shipping $15.00 • • Misc $10.00 • • Total Cost per Manual Check $58.75 • *Total Payroll Wage Expense Breakdown : • Initial Request (15 mins) $5.00 • Check Preparation (30 mins) $10.00 • Accounting Costs (30 mins) $10.00
If you are looking for a big opportunity,seek out a big problem.
Opportunity • Make yourself marketable by creating opportunity • Consider your challenges an opportunity • Be the person to encourage opportunity • New eyes create opportunity • Branch out for more opportunity • Take advantage of your opportunities • Start the relationship strong is opportunity • Invest yourself and look for your windows of opportunity
Seek balance to do what’s right • Staying true & honest with integrity • Work/Home • Excellence • Get involved – volunteer • Communicate
APA Education Grants • The Payroll Source® – 3 grants • Education course – 2 grants • Complete education package – 1 grant • Publication package – 1 grant 41
Kronos & Global Cash CardEducation Grants • Publication grant • Complete education package 42
GEM Program • GlobalCashCard.com/GEM 43
Most Popular One-Day Course • Preparing for Year-End and 2014 • Classroom course • Series of four webinars (live and on demand) 45
Advanced Year-End Webinars Expatriates, nonresident aliens, multiple reporting form issues, retirees 1 2 Executive earnings Government issues review (from regular Year-End webinar series) 3 State Issues, Annual Changes, Forms Review (from regular Year-End webinar series) 4 46
Webinars On Demand Web-Based Training Fundamentals of Payroll PayTrain® 47
32nd Annual Congress • May 13-17, 2014 • Minneapolis, MN 48