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Knowledge Development & Information Exchange. REFLECTIONS Henk Veerdig SNV-Nepal. Local level. Verbal versus written information Paper information Access to internal and external information Frequent data collection by ‘outsiders’ Feed back, evidence of results and action
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Knowledge Development & Information Exchange REFLECTIONS Henk Veerdig SNV-Nepal
Local level • Verbal versus written information • Paper information • Access to internal and external information • Frequent data collection by ‘outsiders’ • Feed back, evidence of results and action • Quality and reliability of information provided
Sub-national level • Frequently engaged in data collection • Staff perceptions • Motivation and skills • Human nature and civil service system • Reliability and functionality of computer based systems
National level • Overload of information • Time constraints • Multiple channels and systems • Conflicting information • Institutional memory • Management of information
General Issues • Sources, channels and systems of information • Availability and accessibility • Informed decisions versus practice • Organisation of information and documents • Institutional memory • Transparency and accountability