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“Inclusion, Retention & Advancement - Leveraging ERGs to Achieve WorkLife Goals” Moderator: Jennifer Brown, Jennifer Brown Consulting Panelists: Andrea Moselle Senior Manager, Work/Life, AstraZeneca Dana Vandecoevering Work/Life Program Manager, Intel. Work/Life ENGs at AstraZeneca.
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“Inclusion, Retention & Advancement - Leveraging ERGs to Achieve WorkLife Goals”Moderator: Jennifer Brown, Jennifer Brown ConsultingPanelists: Andrea MoselleSenior Manager, Work/Life, AstraZenecaDana VandecoeveringWork/Life Program Manager, Intel
Work/Life ENGs at AstraZeneca Andrea Moselle Senior Manager, Work/Life
Profile AstraZeneca • Leading global pharmaceutical company • 60,000+ employees worldwide-HQ London • 11,000 US employees – HQ Wilmington DE
ENG Structure/Process @ AZ • Grassroots Launched • Initiated and maintained by employees. • Formed based on diversity initiatives. • HR Approval and Sanction • Letter of request & charter • Budget • Self Directed • Support from Diversity & Work/Life Team liaison • Executive Sponsorship • ENG Council
ENG Council • ENG Council • Voice of the ENGs to company leadership • Encourages coordination and cooperation between groups • Expands networks • Diversity Leadership Roundtable session • ENG leads, Executive Sponsors/US Leadership Team, Leading Through People business process team
ENGs at AstraZeneca • Alseha – Middle Eastern • AZAAN – African American • AZCAN – Chinese American • AZEEN – Caregivers • AZ Military Support Network • AZNOW – Women • AZSAN – South Asian • GLOBE – Gay , Lesbian, Bisexual • HiNAZ – Hispanic • Pan Asian • SNAAZ – disabilities • SAGE – mature workers • WPENG & PEAZ – Working Parents
Diversity Attraction & Retention Workplace Workforce Market Leadership Engagement & Productivity Marketplace Integrated Diversity & Work/Life Strategy The Three Focus Area of Diversity
Integrated Diversity & Work/Life Strategy • Create a high performance workplace that is inclusive and flexible, where employees are fully engaged • Attract and retain diverse teams at all levels of the organization • Establish a reputation as a great business partner and a great place to work • Achieve market leadership with diverse patient populations and those who care for them
Work/Life Aligned Groups • Working Parents • Eldercare • Advocates for Disabled • Military Support • Mature Workers
Foster an environment where employees can easily access resources, heighten awareness, and gain support for issues related to parenting. • Create support networks and share information and and resources for current parents and their families • Maximize use of family related benefits available to AZ employees • Increase manager’s sensitivity to work life issues faced by working parents. • Enhance the reputation AZ as a company committed to family well-being programs • Participate in community service programs that are related to parenting and caring for children.
Programs • Educational programs about parenting and child development and other topics of interest to working parents – for example School Readiness, How to Balance Work & Family • Co-Sponsor Lunch & Learns with Work/Life and Child Development Center • Combine speaker with sharing member expertise in series around a topic of interest – e.g. nutrition, managing money • How to Develop Healthy Habits in Your Children • Monthly Meal Planning • Getting and Keeping Good Credit • Making Money Work for You • How to Balance Work & Family
Provide support and resources to employees with caregiver responsibilities in an effort to increase their work/life effectiveness • Serve as resource to the company for eldercare issues by: • Increasing awareness of issues faced by employees with caregiving responsibilities • Increasing awareness of employer best practices to support them
Program Examples • Social Security • Caring for the Caregiver • Eldercare Fair • Living Will & Health Care Power of Attorney-Using the Five Wishes Doc • Estate Planning • Navigating Eldercare Resources • Coping With Chronic Conditions
AZ Military Support Community • Voluntary association of employees who are in the Reserve Forces, have family members in the military, or are veterans • Support each other to minimize the impact of military service families and work together to enrich the concept of community among employees with military ties
AZ Military Support Community • Enhance military-related work-life circumstances through education and support from fellow employees with experience in the military environment • Network, mentor, coach re: what to expect • Education about support services available • Support for employees, their families and their departments and teams for employees who will be deployed – preparation, during deployment, return • Providing unique cultural perspectives to AZ on business issues related to Reserve employee call-up for activity duty service • Assist the organization in attracting diverse candidates with military backgrounds to work at AZ
AZMS Activities/Awards • Support for Fisher House locations-wounded vets recuperate in home –like setting with family members • Valentine’s Day Gift of Love – cards to vets • Armed Forces Day Ceremony recognizing AZ employees in Reserve & Guard, especially those deployed since 9/11, thank you campaign – well wishes from AZ employees to deployed employees • Veterans Day Ceremony – support for USO • USO Corporate Freedom Award • ESGR Above and Beyond Award • Patriot Award
Special Needs Advocates(SNAAZ) • Provide a comfortable, confidential, empathetic forum for AstraZeneca employees who support individuals with special needs, by exchanging information, supporting work/life balance, and creating an advocacy network for its members
Special Needs Advocates • Impact the business and AstraZeneca’s Patient Health First initiatives by supporting an inclusive and diverse workforce, including individuals with special needs • To provide awareness and support mechanisms for SNAAZ members and other employees • Educate and inform AZ employees and raise awareness in the company of the contributions that individuals with special needs can make to the workplace and community. • Raise awareness and educate employees about the challenges faced by colleagues who are caring for a person with special needs
SNAAZ Activities • Share relevant information regarding the special needs community (conferences, latest research, IEP information, etc.) • Member telephone consults with new employees who have a loved one with special needs • Partnered with the Seroquel brand team and Work Life Diversity to host a NAMI “Family-to-Family” 12-week onsite course for employees • Partnered with Work Life Diversity and Legal to host a LNL on updates to the ADAAA • Developed & lead sessions “Courtesy Counts” for Take Your Child To Work Day, by giving 3 sessions • Serving on core team of AZ’s Disability Mentoring Day effort
SNAAZ Activities Continued • Serve on the AZ Operations/Business Services Group’s sub-team for “Employing People with Disabilities” – proposed pilot program with OCI to give learning opportunities on site to students with disabilities • Serving on OCI’s Business Advisory Council • Hosted SNAAZ Member family outing/networking opportunity at the Wilmington Blue Rocks game on 8/22/09. Approximately 43 total participants (representing 10 SNAAZ members and their families)
Suceeding Through Our Ability to Gain from Experience • SAGE represents the Company’s experienced workforce. • Experienced workers develop new skills, discover new talents, and build individual confidence in their ability to grow personally and professionally. Members learn how to achieve recognition as significant contributors to the company’s success.
Enhance employee engagement by creating an environment in which age and generational differences are valued as key diversity components; and strengthening AstraZeneca by increasing everyone’s ability to succeed • Increase respect for and best use of employees’ life/work experiences, skills and perspectives as vital contributors to AstraZeneca’s success • Motivate and prepare experienced workers to seek AZ career development opportunities that will contribute to their personal and professional success
SAGE Activities • 2009 core objective: To encourage and prepare experienced workers to seek AZ career development opportunities . Programs included: • Creating an individual development plan using SMART objectives • Selling Yourself: Preparing to maximize success in seeking and achieving developmental and career opportunities at AZ • Working Successfully in a Multi-Generational Workplace • Knowledge Transfer webinar • Meeting with Executive Sponsor – CFO and VP Corporate Affairs discussed challenges members face