1 / 41

Are You Smarter Than A Dispatcher?

Are You Smarter Than A Dispatcher?. As you are driving down a roadway, you notice the reflectors in the center line are red. What does this mean?. Turn around, you are going the wrong way!. Odd numbered highways run what direction?. North and South. Where did the idea of 9-1-1 come from?.

nike
Download Presentation

Are You Smarter Than A Dispatcher?

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Are You Smarter Than A Dispatcher?

  2. As you are driving down a roadway, you notice the reflectors in the center line are red. What does this mean? Turn around, you are going the wrong way!

  3. Odd numbered highways run what direction? North and South

  4. Where did the idea of 9-1-1 come from? Great Britain in 1937 999 System

  5. Give one example of a consolidated communications center Typically formed under a JPA: ShasCom, Santa Cruz Regional, Heartland Communications

  6. Three-digit highways are what? Connectors

  7. In what year was the first 9-1-1 call placed? 1968

  8. Give one example of a contract communications center Santa Clara County, San Mateo County, Fresno County

  9. In what year was 9-1-1 mandated in California? 1985

  10. In what city was the first 9-1-1 call made? Haleyville, Alabama

  11. Give one example of a small communications center Corcoran, Reedley, Morgan Hill, Orange Cove, Coalinga, etc.

  12. What is a PSAP? Primary Safety Answering Point

  13. Even numbered highways run what direction? East and West

  14. A primary PSAP is always what? A law enforcement agency

  15. Where is or what designates the exact north/south center point in California? A pine tree and palm tree in the center median of Highway 99, 5 miles north of the San Joaquin River. Palm tree on the south side/Pine tree on the north side

  16. What is an ESN? Emergency Services Number

  17. Give one example of a medium communications center ShasCom, Santa Cruz Regional, Fresno SO, Kern County

  18. What does ANI stand for? Automatic Number Identification

  19. Give one example of a large communications center Los Angeles PD/SO, Sacramento PD, Fresno PD, San Diego PD/SO, etc.

  20. What does ALI stand for? Automatic Location Identification

  21. What does TDD stand for? Telecommunications Device for the Deaf

  22. On a 911 call, BUSN indicates a call from a __________. Business

  23. On a 9-1-1 call, RESD indicates a call from a _____________. Residence

  24. What does a blue reflector in or near the center of a road indicate? Fire hydrant nearby

  25. Name one example of a secondary PSAP. Fire/EMS

  26. Name the 5 W's for call taking. Where, What, When, Who, Weapons

  27. What does the "H" in call taking questioning mean? How

  28. What is the acronym for describing a vehicle? CYMBOL or CYMBAL

  29. If a vehicle has a red light bar, what would that indicate? Fire vehicle

  30. When describing a vehicle, what does the dispatcher give first? Color

  31. If a vehicle has a red and blue light bar, what does that indicate? Law enforcement vehicle

  32. A 9-1-1 call cannot be transferred more than ________. Once

  33. When describing a person, is it from head to toe or toe to head? Head to toe

  34. What is the recommended maximum number of rings for a 9-1-1 call? Three

  35. When answering 9-1-1 calls, what must a dispatcher always confirm? Location/Address

  36. Who is the highest ranking law enforcement official in the state? State Attorney General

  37. Which type of calls are dispatched first, crimes against property or crimes against persons? Crimes against persons

  38. Which is a higher crime, felony or misdemeanor? Felony

  39. 9-1-1 is the number to dial for an emergency anywhere in the _______. Nation

  40. When should an officer be advised of weapons involved in a call? Immediately

  41. As street numbering increases, what is the rule? Odd is on the left, even is on the right

More Related