Functioning Successfully with Teamwork

1. Functioning Successfully with Teamwork Anthony Gibson Austin Williams Sandy Xiong

2. Purpose Explore teamwork in three companies. Explore the differences Explore the similarities

3. Who we Interviewed • Patty Inglett- Match Support Specialist- Big Brothers Big Sisters • Interviewed by Austin Williams • Don Gibson- Project Manager at IBM • Interviewed by Anthony Gibson • Jean Ruppert- Human Resources Director- Riverfront Inc. • Interviewed by Sandy Xiong

4. Questions • What factors do you use when you choose team members? • Do you assess roles on the team? If so, what roles do you typically assign and to what types of people?

5. Questions (cont’d) • How do you communicate your ideas effectively when working on a team? • When faced with a conflict among team members what do you find the best course of action to be? How do you go about dismissing a person from a project if a person cannot work with a team? • At what stages of the project do you find it best to get everyone together to do a project assessment?

6. Questions (cont’d) • What do you find is the best way to put everyone's ideas together to a formal final result? • How do you evaluate how team members have done after the project has been concluded?

7. Patty Inglett- Big Brothers Big Sisters • Skills for the Job • Qualifications • Community Involvement • Determine what needs to be done • Decide who will be the best for the job • Go over expectations What factors do you look at when you choose team members? Do you assess roles on the team? If so, what roles do you assess and to what types of people?

8. Patty Inglett- Big Brothers Big Sisters • Get everyone’s attention • Make Announcement • Address the issue • Explain expectations • When something new comes up. • Go over everything • Weekly • Everyone on same page How do you communicate your ideas effectively when working on a team? At what stages of the project do you find it best to get everyone together for a progress assessment?

9. Patty Inglett- Big Brothers Big Sisters • One on one talk • Ensure to meet privately • If necessary, relieve them • If someone is relieved, keep it private When faced with a conflict with team members what do you find the best course of action to be? How do you go about dismissing a person from a project if they cannot work with the team?

10. Patty Inglett- Big Brothers Big Sisters • Sit down and talk • Review outcome • What can be done differently • Team member input • Thanks for being part of team • Review set goals • Which were met • Which were not met • Assess team success What do you find is the best way to put everyone’s ideas together to form a final result? How do you evaluate how team members have done after the project has been concluded?

11. Donald Gibson IBM • Skills for the job • Looking for a leader • Initiative to get things done • Team leader between team and management • Problems go through team lead • Assignments to fit strengths What factors do you look at when you choose team members? Do you assess roles on the team? If so, what roles do you assess and to what types of people?

12. Donald Gibson IBM • Meeting with everyone • Get everyone on the same page • Live meetings, no spreadsheets • Depends on length of the project • Usually once a week • Shorter projects meet more • Longer projects meet less How do you communicate your ideas effectively when working on a team? At what stages of the project do you find it best to get everyone together for a progress assessment?

13. Donald Gibson IBM • Never address conflict in front of others • One on one conversation • Talk to both parties separately • Ensure both viewpoints are seen • Hard to resolve conflict with more than 5 people • Final Decision When faced with a conflict with team members what do you find the best course of action to be? How do you go about dismissing a person from a project if they cannot work with the team?

14. Donald Gibson IBM • Set pros and cons • Someone taking unbiased assessment • Everything laid out • Deliver results to managers • Any quarrels will be dealt with between: • Team Member • Manager • Project Manager What do you find is the best way to put everyone’s ideas together to form a final result? How do you evaluate how team members have done after the project has been concluded?

15. Jean RuppertHuman Resources Director • Patience • Self-motivator • Responsible • Able to work with variety of people • “Job Fit” What factors do you look at when you choose team members? Do you assess roles on the team? If so, what roles do you assess and to what types of people?

16. Jean RuppertHuman Resources Director • Group floor leaders • Family members of participants • Volunteers with direct contact • Weekly basis • Ensure goals are being met How do you communicate your ideas effectively when working on a team? At what stages of the project do you find it best to get everyone together for a progress assessment?

17. Jean RuppertHuman Resources Director • Being patient and understanding • If the job is not done, remove employee When faced with a conflict with team members what do you find the best course of action to be? How do you go about dismissing a person from a project if they cannot work with the team?

18. Jean RuppertHuman Resources Director • Open Door policy • Collaborate what everyone agrees on • Find a way to have fun • Getting a job back • Returned to employer • Moving forward to a new project What do you find is the best way to put everyone’s ideas together to form a final result? How do you evaluate how team members have done after the project has been concluded?

19. Similarities Differences

20. Most important aspect of teamwork COMMUNICATION

21. Questions???