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Confidential. Briefing MPAC Information Architecture. Fariba Anderson, 2013. Table of Contents. Business Architecture MPAC 4 Year Business Strategy and Operation Framework through Victory Statements Information Architecture
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Confidential BriefingMPAC Information Architecture Fariba Anderson, 2013
Table of Contents • Business Architecture • MPAC 4 Year Business Strategy and Operation Framework through Victory Statements • Information Architecture • IT Strategy and approach to effectively and efficiently support MPAC 4 Year Business Strategy • CIO Accountability • IT Director Accountability Slide 3 Slide 4 Slide 5 Slide 6/7
….. BUSINESS ARCHITECTURE 2 1 BUSINESS ARCHITECTURE ….. Process 1 Process n Event 1 Event n Employee Taxpayer i Stakeholder Partner ….. Event 1 Event n ….. Product 1 Product n 3 100 Day Delivery Model
INFORMATION ARCHITECTURE INFORMATION ARCHITECTURE Laptop Desktop Smart Phone iPad Digital Pen/Paper Standardized Device Agnostic Web Services Enabling Single Source Permission Based Access Anytime Anywhere Communication (IP, Hot Spot, Mobile, Satellite) Event #1 Event #7 Event #2 Event #3 Event #4 Event #5 Event #6 Integration Framework – Event To Process Process A Process B Process C Process D Process E Process F Process G Process H Process I Process J Process K Process L Process M Process N Process O Process P Integration Framework - Process To Data Store Data Source i Data Source ii Data Source iii Data Source iiii Data Source v Data Source vi Data Source vii Data Source viii Integration Framework - Data Store To Product Product A Product B Products C Product D Product E Product F Product G Product H Integration Framework - Product to Event Event #1 Event #7 Event #2 Event #3 Event #4 Event #5 Event #6 Anytime Anywhere Communication (IP, Hot Spot, Mobile, Satellite) Standardized Device Agnostic Web Services Enabling Single Source Permission Based Access iPad Laptop Desktop Digital Pen/Paper Smart Phone
CIO ACCOUNTABILITY CIO ACCOUNTABILITY CIO – WHAT OUTCOMES? WHAT WE DO! WHAT WE DELIVER! • INPUTS • IT STRATEGY & ARCHITECTURE • PRODUCT DEVELOPMENT • SYSTEMS DESIGN & DEVELOPMENT • TECHNOLOGY INFRASTRUCTURE OPERATION • DATA MANAGEMENT (SECURITY & PRIVACY) • VENDOR MANAGEMENT • INDUSTRY BEST PRACTICES • RESEARCH • OUTPUTS • VALUE-ADD IT SOLUTIONS • COST EFFECTIVE IT INFRASTRUCTURE AND SERVICES • INTELLECTUAL PROPERTY AND PATENTS (TECH) • BUSINESS INTELLIGENCE & BIG DATA MANAGEMENT • RE-ENGINEERING & INNOVATIOIN OF BUSINESS PROCESSES THROUGH TECHNOLOGY INVESTMENT • GENERATION OF ADDITIONAL REVENUE THROUGH COMMERCIAL PRODUCT DEVELOPMENT • REDUCTION OF MPAC OPERATIN COSTS THROUGH PRODUCT DEVELOPMENT • OUTCOMES • CIO IS THE SINGLE POSITION HAVING PRIMARY RESPONSIBILITY FOR DEVELOPMENT, COORDINATION AND PRODUCTION OF TECHNOLOGY INVESTMENTS DESIGNED TO ENABLE MPAC TO DELIVER ITS MANDATE (CROSS CORPORATION) • THROUGH PUBLIC/PRIVATE PARTNERSHIPS, THE CIO DELIVERS EFFECTIVE TECHNOLOGIES THAT ENABLE MPAC TO FOSTER GOOD GOVERNMENT PRACTICES HOW WE MEASURE SUCCESS: EMG APPROVAL RATING
DIRECTOR ACCOUNTABILITY DIRECTOR ACCOUNTABILITY Business Architecture CIO/IT Accountability Information Architecture OutReach • Research • Research Research • Information and Technology Roadmap • Application LifeCycle • Technology Infrastructure • Integration Infrastructure (Standardization) • Reliable Service Delivery and Operation • Project Execution • Customer Management • Resource Management • Business Event Management • Work Management • Analytics/BI – “Single Version of the Truth”
DIRECTOR ACCOUNTABILITY DIRECTOR ACCOUNTABILITY Architecture/Application/Infrastructure– WHAT OUTCOMES? WHAT WE DO! WHAT WE DELIVER! • OUTPUTS • Architecture Services • Business • Information • Technical • To Serve these Domains: • Information Processing Services • Property Valuation Services • Information Sharing Services • Revenue Services • Productivity Services • Infrastructure Services • Security Services • OUTCOMES • Create the IT Roadmap based on Business, Information and Technical Architecture. • Evolve MPAC’s integrated solutions and services. • Communicate and promote the IT Strategy both Internally to our business partners and externally to our stakeholders through our private/public partnerships. • Leveraged technology infrastructure services to reduce organizational operational costs, and improve customer and stakeholder experience • Revenue generation through leveraged technology • INPUTS • Business Strategy and Requirements • Guiding Principles are to Re-Use, Re-purpose, Re-position • Internal Assets • Staff • Systems • Infrastructure • Research • New Technology • New Techniques • Public/Private Partnerships • Vendors • New Technology • New Techniques HOW WE MEASURE SUCCESS: EMG Sponsor Approval for IT’s contribution to the success of their mandate including Victory Statements and Operational Support projects
DIRECTOR ACCOUNTABILITY DIRECTOR ACCOUNTABILITY Service Portfolio Account Portfolio IT Director