ARISTOTLE SAID …

1. UNIVERSITY OF THE PHILIPPINES Office of the Vice-Chancellor for Administration ARISTOTLE SAID… WE ARE WHAT WE REPEATEDLY DO EXCELLENCE THEREFORE IS NOT AN ACT BUT A HABIT EXCELLENCE THEREFORE IS NOT AN ACT BUT A HABIT WE ARE WHAT… WE REPEATEDLY DO

2. UNIVERSITY OF THE PHILIPPINES Office of the Vice-Chancellor for Administration Mission, Goal and Thrusts • provide nurturing and enabling environment • for the University to carry out: OVCA OFFICES Thrusts: • Promotion of Filipino language and culture; • Excellence in instruction; • Search for truth and new knowledge; • Public Service; • Democratization of access to a UP education; • Internal Governance; • Student, faculty and staff welfare. (Page 4, UP and You Partners in Excellence, Booklet October 1986)

3. RATIONALE

4. RATIONALE • UPD’s building an enabling and nurturing environment for operational excellence in support of the ultimate objective of attaining academic excellence is to be realized through enhancing the capability of the support and service units so that their personnel can do their jobs properly and be justifiably held accountable (CCAS).

5. RATIONALE • To provide the best possible enabling environment, through prompt delivery of topmost quality, efficient and effective services and wherewithal, in support of the University’s fulfillment of its three major functions: instruction, research and community service • To ensure provision of administrative and fiscal support services and resources required by the broad sectors of the University ; and • To make certain that the processes and practices employed for such purpose are founded on the principles of accountability, integrity, efficiency and transparency.

6. RATIONALE • As steward of the University’s manpower, physical and financial resources, the OVCA shall see to it that resources are efficiently allocated and utilized---i.e., optimally aligned to the needs of the end-users; • As a major support office, the OVCA will continue to seek improvements in the processes of delivering support services (i.e., fiscal, procurement and manpower) by the various units under its supervision, for the purpose of making service delivery simple, cost-effective and timely/prompt;

7. RATIONALE The OVCA shall make certain that its units’ attainment of their respective organizational objectives; their carrying out of operations; and dealings with both internal and external clients are anchored on values and principles that promote productivity and constructive organizational culture (e.g. respect, trustworthiness, fairness, responsibility, transparency and accountability, pursuit of excellence, teamwork, professionalism, honesty, global perspectives, etc.);

8. RATIONALE • The OVCA shall persevere to find ways to further improve personnel services through highly selective recruitment and hiring of personnel as well as through relevant personnel training and development programs; • The OVCA, together with its various units, shall undertake a continuing review and evaluation of University’s policies relative to fiscal, procurement and human resource administration to ensure their responsiveness and relevance to the requirements of the various academic and non-academic units of the University and the changing needs of the time;

9. RATIONALE The Offices under the Office of the Vice-Chancellor for Administration Human Resources Development Office Supply and Property Management Office (Diliman) Budget Office (Diliman) Accounting Office (Diliman) Cash Office PABX UMT

10. OPERATIONALEXCELLENCE: GETTING THERE

11. OPERATIONAL EXCELLENCE: GETTING THERE

12. RE-ORIENTATION OBJECTIVES Aims to re-acquaint the participants with the existing functions, processes and procedures, and documentary requirements of the major service offices under the OVCA in the context of the University’s vision, mission and thrusts; relevant laws; and government and University policies, rules and regulations.

13. Re-orientation OBJECTIVES • Specifically it aims to: • Revisit the mission, goals and thrusts of the University; • Present and discuss each unit’s functions, operations, processes, procedures and documentary requirements for major transactions; • Identify operational problems, issues and concerns; and • Set directions and corresponding measures and mechanisms to strengthen service delivery.

14. UNIVERSITY OF THE PHILIPPINES Office of the Vice-Chancellor for Administration EFFECTIVE SYSTEM FLOW UNIVERSITY OFFICIALS (BOR, PRESIDENT, CHANCELLOR) Diliman OVCA OVCA OFFICES UNITS (Dean/Director/Head/ AOs) • Supervision and implementation • Capacity Development • Requirements submission • Feedback mechanism for decision making Employees (Faculty, REPS, Admin)

15. UNIVERSITY OF THE PHILIPPINES Office of the Vice-Chancellor for Administration World Class University having Operational & Academic Excellence Relevant and effective office procedures towards highly professional unit of OVCA MOVING TOWARDS… Part I: What and Why? • Perspective Setting: • Levelling (alignment) of UP VMGO and its direction; Part II: The Present Situation Part III: How? (current operational procedures) • Levels and types of organization under OVCA • Guidelines, Rules and related laws Functions, flow of operation and documents required by each unit or level of organization. • Methodology • Process oriented • Dialogical • Interactive • Experiential • Participatory Part IV: So What? Common issues and concerns and action taken Build the competence (KSA) to effectively perform the supervisory tasks as Administrative Officers/ Heads of Units Part V: So What Now? Formulation of plan of action Empowered and highly competitive employees