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Sure it ’ s a Wonderful Life… but beware of the whitewater!

University Excellence. Sure it ’ s a Wonderful Life… but beware of the whitewater!. Remember you are not alone… and you do have a paddle. It ’ s better if you keep with the flow. Starting to Climb!. Steps to Review. Leader Training completed August ’ 08

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Sure it ’ s a Wonderful Life… but beware of the whitewater!

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  1. University Excellence Sure it’s a Wonderful Life… but beware of the whitewater!

  2. Remember you are not alone… and you do have a paddle

  3. It’s better if you keep with the flow

  4. Starting to Climb!

  5. Steps to Review • Leader Training completed August ’08 • All staff & faculty will have completed Excellence orientation training by Dec 11th • Consistent Agendas to start in January • Rounding Plans to be completed • Rounding of direct reports begins February • Communications Training for staff 1Q09

  6. Key Words/AIDET Communications

  7. What is your ZONE? The McNair Group Commit to 10/5! You

  8. Managing UP! • Yourself • Others around you • our University • What if I’m NEW?

  9. Key Words/AIDET Communications BENEFITS Supports People, Service & Quality Pillar Goals Builds Culture of Service 2. Enhances Employee Relations

  10. Consistent Agendas

  11. The Consistent Agenda BENEFITS Supports People, Service, Quality, Finance & Growth Pillar Goals Principle 8: Communicate Effectively to All 2. Enhances Employee Relations

  12. Completing Your Rounding Plan

  13. Due by end of January ‘09

  14. ‘Rounding for RESULTS’ • What’s going well? • Who is deserving of recognition? • What one thing can I do to support you? • What resources do you need to do your work?

  15. Rounding BENEFITS Supports People, Service, Finance, Quality & Growth Pillar Goals Serves to retain staff/faculty Builds employee relations Creates recognition opportunities Documents resource needs

  16. Rounding Making it work for you

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