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Testbed/System Integration Session Highlights. Marc Light and John Burger December 17th, 2001. Proposed Discussion Themes. User-oriented testbed issues what analysts, what domains, what task, what data, etc. User studies what metrics, what UI, how often, etc. System integration
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Testbed/System IntegrationSession Highlights Marc Light and John Burger December 17th, 2001
Proposed Discussion Themes • User-oriented testbed issues • what analysts, what domains, what task, what data, etc. • User studies • what metrics, what UI, how often, etc. • System integration • what platforms, degree of integration, what glue, etc.
Actual Discussion Highlights • Institutional constraints on technology insertion • Frozen Infrastructure Problem • The Internet and other inter-agency nets may provide a workaround • User studies • Usability vs. usefulness • Getting user buy-in • User acceptance • System Integration Proper • End-to-end system integration • Component integration • Catalyst as glue
Points of Agreement:Institutional constraints on technology insertion • Analysts want to test systems on data they know • May not be able to index data directly • May need to interface to existing search engine • Open sources are used by some analysts • There may be open sources analogous to closed ones… • Possible nets of interest: Intelink/JWICS, IC-TestNet • Internet-accessible site could provide first step for testbed involvement • E.g., password-protected www.aquaint.mitre.org • Everything should run out of a web browser
Points of Agreement:User studies • Important that compared systems have similar usability • Must be able to factor interface out of user study results • Except when interface is focus of evaluation • User will over time develop ways of using the system • Need to factor out user learning effects • Most analysts are not early adopters • Some interest in Wizard of Oz experiments
Points of Agreement:System Integration Proper • Distributed system (client-server) is important • Response time issues (some systems/components are slow) • Email interface could alleviate this • Input to end-to-end systems will not be just the question • There will be other input needed • There will be many end-to-end systems evaluated independently • Integrating multiple end-to-end systems will not be straightforward • Session context issues • Cautious optimism about Catalyst as integration glue
Action Items • Stay on top of emerging intel community standards & constraints • E.g., JIVA • Stay on top of the TREC-style evaluation developments as the user testbed should cohere with it • Investigate nets and testing lab opportunities • Intelink/JWICS, IC-TestNet, SIPRNET, etc. • Secret Test Integration Center in DARPA building • Test Integration Center (unclassified) • Contractor development guidelines are needed • E.g., clients can’t write to local disk • MITRE will collect these • Set up Testbed mailing list • Leverage user-study expertise in community • E.g., Jean Scholtz • Initial release of public baseline QA system • Greater education about Catalyst