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The Role of User Interface for Home Area Networks Ishak Kang 577 Howard Street, San Francisco, CA ishak@dotui.com P: 415-513-5003 Twitter: @ kangham Blog: blog.dotui.com. empowering self-control™. Benefits of the a smart grid?. Operational efficiency AMI/MDM Reliability of service
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The Role of User Interface for Home Area Networks Ishak Kang 577 Howard Street, San Francisco, CA ishak@dotui.com P: 415-513-5003 Twitter: @kangham Blog: blog.dotui.com empowering self-control™
Benefits of the a smart grid? • Operational efficiency • AMI/MDM • Reliability of service • Centralization vs. Micro-grids • Atmospheric carbon reduction • Transition to renewable generation • Cost-savings? • Not immediate, but long-term
Smart Grid as a Four Party Marketplace • Who is the 1st party? • Utility • Telco/MSO • Vendor • Consumer • New role for 4th party? • Security • Ease of use • Support • Apps
Who’s HAN is it anyway? • Is it the “edge of the smart grid?” • Who’s paying for it? Financing? • What is the opportunity cost? • Value proposition? • Convenience • Functionality • Savings?
We are Predictably Irrational Context is King • Theory of Affordances (the action possibilities of which a person is aware) • Choice Architecture (frame the options) • Jevon’s Paradox (resource is squandered if cheap) • Spimes(killer app: Google your shoes)
Standardized User Interfaces Everywhere • We interact with UI daily • Key to safety, efficiency, and behavior change • Universal is best
References for Further Discussion • Four Party Market Model • Envisioned by Doc Searls, Berkman Fellow at Harvard, director of ProjectVRM (vendor relationship management) • Predictably Irrational • Title of 2008 book by Dan Ariely, Behavioral Economics professor at Duke • Choice Architecture • Coined in Nudge, a 2008 book by Richard Thaler and Cass Sunstein, professors at U. of Chicago • Theory of Affordances • Title of 1977 article by Psychologist James J. Gibson, later expanded as Cognitive Design by Donald Norman, professor at Northwestern U. • Spimes • Coined by Bruce Sterling in his 2007 book, Shaping Things