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Bruce Maas, CIO, UWM John Robb, VP of Mrktg & Product Mgmt, Zimbra

One Collaboration Platform for All: How an integrated e-mail/calendaring solution can help bolster student retention. Bruce Maas, CIO, UWM John Robb, VP of Mrktg & Product Mgmt, Zimbra. Quick introduction to Zimbra (a Yahoo! company) Overview of UWM Technology priorities

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Bruce Maas, CIO, UWM John Robb, VP of Mrktg & Product Mgmt, Zimbra

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  1. One Collaboration Platform for All:How an integrated e-mail/calendaring solution can help bolster student retention Bruce Maas, CIO, UWM John Robb, VP of Mrktg & Product Mgmt, Zimbra

  2. Quick introduction to Zimbra (a Yahoo! company) Overview of UWM Technology priorities Calendar potential Agenda

  3. Zimbra Overview Messaging & Collaboration for Universities, Enterprises & Service Providers: E-mail, Contacts, Calendar, IM, VoIP, Web Docs, RSS… Hallmarks: Innovation & integration; low cost; open source & SaaS-ready Market Presence: 20,000+ customers 11M+ mailboxes for Zimbra Network Edition 300 + university customers Zimbra Partners: Awards: Customers:

  4. Platform Overview iPhone Zimbra Server Symbian Zimbra Sync Blackberry Windows Palm XHTML zSync iSync Standard (Ajax) Client zSync Blackberry Basic (HTML) Client zSync XHTML J2ME zSync iSync IMAP, POP, iCal, RSS/Atom, CalDAV (beta) MAPI Apple Desktop Standards Clients Outlook 2003, 2007

  5. Zimbra Customers

  6. Enrollment 29,200 Undergraduate 24,400 Masters & Doctoral 4,800 Faculty & Staff 3,455 Central IT staff 125 IT student staff 200 Total Mailboxes 50,000 Schools & Colleges 12 Programs: Undergraduate 84 Masters 48 Doctoral 24 At a GlanceUW-Milwaukee

  7. Provost’s “Wise Use of Technology” initiative Started in 2003 Involve campus community through core service teams UWM’s IT Vision

  8. Architecture loosely-coupled Web solutions Reduce Total Cost of Ownership Minimize differences between “have” and “have nots” How can we accomplish this?

  9. Desktop computers (Dell and Apple) Desktop images (L&S, others soon) Campus AD (L&S led the way) First Initiatives

  10. E-payment (US Bank and Touchnet) Enterprise Storage/PantherFile (Xythos) Enterprise CMS (PaperThin) Enterprise Collaboration of e-mail, calendar, presence/PantherLink (Zimbra) First Initiatives

  11. One environment for faculty, staff & students Reduction and elimination of duplicative services (real $ savings) Minimization of administration costs Enterprise Collaboration Goals (E-mail/Calendar)

  12. Platform agnostic (Mac, Linux, Windows) Scaling for 50,000 accounts Open architecture for maximum flexibility Outlook compatibility option One campus calendar Enterprise Collaboration Goals (E-mail/Calendar)

  13. On-premise installation of new Sun blade server environment 42,000 accounts migrated All GroupWise and Exchange (except 1) migrations planned Good response to “bugzilla” issues Status of Implementation

  14. May 30 – release of e-mail user interface June 30 – release of calendar interface Desire to integrate social networking capabilities (e.g., Yahoo!) Ambitious plan for calendar sharing (internal and public) Status of Implementation

  15. Zimbra/PantherLink Calendar • Cornerstone component • Part of student retention efforts • Key to UWM community collaboration

  16. Hypothesized significant cost-avoidance through: ► Use of an enterprise calendar ► New calendar uses Formed team of 35 to brainstorm uses to create community and retain students Implement applied uses by fall ‘08 Calendar Project

  17. Separate calendars for each course taught Calendars for “at risk” students Pre-populated with teaching schedule Upload, attach or use “briefcase” for study guides, notes, etc. Use of Calendar by Faculty

  18. Subscribe to course calendars for assignments, deadlines, quizzes, tests Pre-populate with class schedule Pre-populate with academic calendar info and deadlines for financial aid, scholarships Use of Calendarby Students

  19. Academic advisor postings; e.g., appointments, important announcements, career fairs Tutor and mentoring centers; e.g., schedule appointments or allow students to reserve time Other Academic Uses of Calendar

  20. Authorized-user postings Separate calendars for various groups (e.g., arts, athletics, lecture series) Subscription to specialized calendar(s) based on interests Calendar information “pulled” into Web sites via RSS feeds Campuswide Events Calendar

  21. Event flyers or registration forms attached to event postings Links to Web sites for add’l information Calendars for student organizations Other Uses

  22. Subscription to calendar feeds via RSS Importation of browsers’ live bookmarks or social networking tools Importation of other calendars (e.g., sports team schedules) Other Uses

  23. Facilitate online collaboration Assist in “Access to Success” retention efforts Solidify our vision of one community PantherLink Calendar Capabilities

  24. The Potential “We are limited only by our creativity.”

  25. One Collaboration Platform for All: How an integrated e-mail & calendaring solution can help bolster student retention Bruce Maas - bmaas@uwm.edu John Robb – john.robb@zimbra.com

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