George A. Goode, Manager Environmental & Waste Management Services Brookhaven National Lab

1. ISM WorkshopAurora, COSeptember 13, 2006 Leveraging the Management Review Processof ISO 14001 and OHSAS 18001for Facility-level and Institutional-levelFeedback and Improvement George A. Goode, Manager Environmental & Waste Management Services Brookhaven National Lab

2. Presentation Overview • Overview of Brookhaven National Laboratory (BNL) • ISO 14001 and OHSAS 18001 Implementation • Integrating with ISM • Management Review Process • Facility Level • Institutional Level • Results • Conclusions

3. Brookhaven National Laboratory Mission:Basic and applied research in Physics, Chemistry, Materials Science Biology, Medicine, Energy, Environment, and forefront technology Facts: Operated by Brookhaven Sciences Associates (BSA) for DOE 2600 employees; 4,000 visiting scientists annually 5,000 acre site located on eastern Long Island, NY

4. BNL MACHINES Relativistic Heavy Ion Collider Accelerators Synchrotron Light Source SCIENTIFIC ACTIVITIES Medical Research Operations Material Science Research Bench-top Experiments Terrestrial Research BNL Facilities, Programs, Operations • FACILITY OPERATIONS • Physical Plant Operations • Sewage Treatment Plant • Central Steam Facility • Major Petroleum Facility • Waste Management Facility • Environmental Restoration • SUPPORT PROCESSES • Radiation Source Material Storage • Machining Operations • Photography • Fleet Operations • Bulk Chemical Distribution Operations

7. Improving Environment PerformanceSystematic Approach of ISO 14001 EMS • BNL Registered to ISO 14001 in 2001 • Initiative to improve environmental performance, integrated with ISM • Key Elements • Plan the work • Identify environmental aspects • Establish objectives & targets • Implement operational controls • Checking • Monitor and assess • Management Review

8. Improving Safety PerformanceSystematic Approach of OHSAS 18001 • BNL on track for full registration in December 2006 • System is complimentary to ISO 14001 • Integrated with ISM • Key Elements • Plan the work • Identify job & facility risks • Establish objectives & targets • Implement operational controls • Checking and corrective action • Monitor and assess • Management Review

9. Management Review ProcessPowerful Tool for Feedback and Improvement • What is Management Review? “Top management shall review the organization’s (EMS) and (OH&S) system to ensure its continuing suitability, adequacy, and effectiveness”. • Review includes… • Results of audits and evaluations of compliance • Communication(s) from external parties • Performance • Extent to which objectives and targets have been met • Status of corrective and preventive actions • Follow up from previous management reviews • Recommendations for improvement • Engages top management in ISM system performance

10. Purpose of Meeting • “Top management shall” - Evaluate EMS/OSH Program • Adequacy – does it meet requirements & implemented appropriately • Suitability- does it “fit” BNL operations & systems • Effectiveness- is it achieving the desired results • Review performance of key system components including: • Results of audits and assessments • Extent to which objectives and targets (Critical Outcomes)have been met • Concerns of relevant interested parties • Expected Outcome • Identify areas where focused improvement initiatives are needed • Provide feedback and direction

11. Management ReviewFacility Level & Institutional Level • Facility Level Management Review • Each Directorate conducts their own Management Review • Presided over by Associate Lab Director and Department Chairs • Presented by line and support staff • Allows detailed focus and specific recommendations • Attended by ESHQ managers to roll-up labwide issues • Institutional Level Management Review • Single review for the entire Laboratory • Presided over by Lab Director and ALD’s • Presented by ESHQ Management • An opportunity to consider labwide issues and develops consensus on path forward with recommendations for improvement

12. EMS and OSH Management ReviewFeedback flows up and across Institutional Level reviews rolls up labwide performance and issues Directors Office High Energy Nuclear Physic Basic Energy Science National Synchrotron Light Sources Energy Env. & National Security Life Sciences Facilities & Operation Community Education Government & Public Affairs Finance ESH&Q EM Facility Level reviews focus on details and specifics most meaningful to Line Organizations

13. Management Review Feedback & Improvement Examples Results: Preventing Spills • FY04 Management Review noted increasing trend of spills • Performance information is always presented in trend format when possible • Management directed staff to establish preventive actions to reduce spills • Reducing spills was established as an objective for the coming year • Line organizations reported performance on spill prevention in Facility-level management reviews • Spills were reduced… • 57% in 2005 • 90% in 2006

14. Management Review Feedback & Improvement Examples Results: ESSH Policy • FY05 Management Review noted lack of awareness of ESSH Policy • Feedback from internal assessments revealed staff felt policy was too complicated • Management directed policy revision • Policy was simplified • Staff input was incorporated • Roll out of the new policy is planned • Policy wording and format is more staff friendly and meaningful Environment: We will plan and perform our research and operations in a manner that protects the environment, conserves resources, and prevents pollution. Safety: We will plan and perform work safely. We expect personal commitment to safety and take responsibility for the safety of ourselves and coworkers.

15. Management Review Feedback & Improvement Examples Results: Mercury Pollution Prevention • FY04 Management Review noted impacts from historical releases of mercury • EM clean up program required expensive clean up of historical sewage treatment plant releases • Management directed mercury pollution prevention to be a priority • P2 Program targeted mercury • Objectives and targets were established in line organizations • BNL joined EPA Performance Track program and set mercury reduction goal • Mercury inventory reduced 38% and Hg waste reduced by 83% Replaced over 450 thermometers and removed over 87 lbs of elemental mercury

16. Summary • Management Review element of ISO 14001 & OHSAS 18001 can be very effective feedback and improvement processes in support of Integrated Safety Management • Requires engagement of Top Management • Requires a broad-based presentation of performance data • Trended data supports decision making • Management Review at the Facility-Level allows line management to focus on specific issues and fosters ownership • Lab-level issues are rolled up the Institutional-Level • Management direction becomes the objectives and targets for the following year, driving continual improvement