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Moving from Reactive to Proactive – DeepNines and ESU 3. Nate Jackson, Territory Manager Greg Jackson, Vice President of Technical Services Martin Rosas, Director of Technical Services July 23, 2008. Agenda. Introduction – Nate Jackson 9:00 – 9:10
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Moving from Reactive to Proactive – DeepNines and ESU 3 Nate Jackson, Territory Manager Greg Jackson, Vice President of Technical Services Martin Rosas, Director of Technical Services July 23, 2008
Agenda • Introduction – Nate Jackson 9:00 – 9:10 • Product “Walk-Thru” – Greg Jackson 9:10 – 12:00 • Lunch 12:00 – 12:30 • Policy Builds – Martin Rosas 12:30 – 3:30
Challenges and Needs ESU 3 Requirements
Solution DeepNines iTrust Suite Solution ESU 3 has deployed an iTrust suite at each of the 17 participating school district as well as at the ESU 3 central office. Each iTrust suite includes… • Real-time network visibility and monitoring • Granular URL filtering • Deep Packet Inspection • Traffic Shaping/Bandwidth Management • Intrusion Prevention System • Gateway AV • Reporting
Technical Services Account Team DeepNines Support Team Technical Services Organization support@deepnines.com (866) DEEP9-12 Brett Juergens – Assigned Security Engineer bjuergens@deepnines.com (214) 273-6996 ext 214 office Role – Technical support. Wade Dykes – Assigned Security Engineer wdykes@deepnines.com – Technical support (214) 273-6996 ext 234 office Role – Technical support. Martin Rosas – Director of Technical Services mrosas@deepnines.com 214 273-6996 ext 222 office Role – Point of escalation for resolution of technical or service related issues. Greg Jackson – Vice President of Technical Services gjackson@deepnines.com (214) 273-6996 ext 231 office Role - Executive escalation. Nate Jackson, Territory Manager njackson@deepnines.com (303) 292-2896 office (720) 810-0866 cell Role - Point of escalation for resolution of technical or service related issues, Renewals, upgrades, etc, quarterly check in meetings. Tom Knight, Vice President of Sales tknight@deepnines.com 214.273.6996 ext 220 office Role – Executive escalation .