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Guidelines for Environmental Sustainability Standard for the ICT Sector. Daniela Torres Chapter 6 General Specifications & KPI`s. Areas of Focus. Sustainable Buildings How ICT companies operate their physical plant Sustainable ICT How ICT companies operate their ICT operations
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Guidelines for Environmental Sustainability Standard for the ICT Sector Daniela Torres Chapter 6 General Specifications & KPI`s
Areas of Focus • Sustainable Buildings • How ICT companies operate their physical plant • Sustainable ICT • How ICT companies operate their ICT operations • Sustainable Products • How ICT companies design and manufacture and manage end of life for products • Sustainable Services • How ICT companies design and deliver services • End of Life • How to secure an environmentally sustainable solution for ICT equipment’s EOL • General Specifications and KPIs • How ICT companies select KPIs for strategic environmental management and set performance targets • Standards
General specifications & KPIs • Defines the importance of selecting KPIs for decision making and defines the best process to collect them. • Includes an assessment of recommended KPIs for global management and reporting. i.e Global Reporting Initiative (GRI) and corporate investors indexes, i.e DJSI. • Assesses the importance of external and internal verification processes. • Defines the importance of selecting environmental targets and asses their performance.
Impact of ICT`s on environment Customer (+) Positive Impact of ICTs: use of technologies. Internal (-) Negative Impact of ICTs Goods, networks & services • Energy consumption • GHG emissions • Waste • De-materialization • Customers: • Reduction of energy consumption • Reduction of emissions Both effects should be measured 4
ITU Methodologies as baseline • Methodology to assess environmental impact in ICTs goods, networks and services. (Sept, 2011) • Metodology to assess energy & environmental impact on ICT Organizations. (Sept, 2011) www.itu.int/climate 5
Content • Scope (target audience and organizations involved) • Why collect KPIs • Process of collecting KPIs • Key Performance Indicators (source: GRI, DJSI) • Type of indicators: Water, Waste, Energy, CO2 and others. • Table of KPIs per process (buildings, networks, etc ) • KPIs: water per employee, waste generated, waste managed, energy consumption, etc. • Verification process for KPIs • Internal verification: requirements and roles • External verification: capabilities of auditing teams • Iso 14001, iso 14064. • Environmental targets • Types of environmental targets (internal and external) • Benchmarking of targets • Risks and opportunities
Questions • Do this apply to the ICT industry? • Which KPIs should be used by ICT companies? • ¿Are we having a Lifecycle thinking approach and KPIs to measure our performance?
Participants • TELEFONICA • NSN • RIM • National Inter-University Consortium for Telecommunications, Scuola Superiore Sant’Anna (Italy)