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SX.e Administration

SX.e Administration. Jeremiah Curtis Technical Services Jeremiah.Curtis@infor.com. SX.e Administration. Components NT and the Staging PC Considerations Performance. SX.e Components. Grey areas indicate the location of SX.e GUI execution. SX.e Components Unix Box – Progress 8.

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SX.e Administration

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  1. SX.e Administration Jeremiah Curtis Technical Services Jeremiah.Curtis@infor.com

  2. SX.e Administration • Components • NT and the Staging PC • Considerations • Performance

  3. SX.e Components Grey areas indicate the location of SX.e GUI execution.

  4. SX.e ComponentsUnix Box – Progress 8 • Different Brokers provide services on different TCP/IP ports • DB Broker, must start first – shutdown last • AppServer Broker (GUI Clients) • OI Broker (ODBC connections, Brio, ClipShip) netstat –a | grep LISTEN | pg ps –ef | grep nxtdb.pf ps –ef |grep apbk ps –ef |grep oibk

  5. SX.e ComponentsUnix Box – Progress 9 • Different Brokers provide services on different TCP/IP ports (Progress 9) • AdminServer • AppServer Broker (GUI Clients) • OI Broker (ODBC connections) netstat –a | grep LISTEN | pg ps –ef | grep adminserver ps –ef |grep nameserver ps –ef |grep apbk

  6. SX.e ComponentsNT Box(es) • Staging PC / Code Server • Compile Code (Staging PC) • Host Code (Code Server) • Windows Terminal Server • Host Clients (GUI application) • Host Clients (character application)

  7. SX.e ComponentsClients • Windows PC • GUI application • Character application • Windows PC • Terminal Server client

  8. SX.e Administration • Components • NT and the Staging PC • Considerations • Performance

  9. NT and the Staging PCNT Admin • User Management (User Manager) • Guest Account • Code Server (may need to enable) • CMI Server (enable, unless share is modified) • Shares and File/Dir Permissions • CMI Server • \\server\cmi • Staging PC • \\server\ins$ (Client installs from here) • \\server\nxt$ (runtime code if Code Server) • \\server\cod$ optional (test code area)

  10. NT and the Staging PCStaging PC • Primary purpose is to compile and distribute SX.e code. • If Code server, NT Server* required for the larger number of connections needed. • Do not put on a Terminal Server. • Do not combine functionality on NT Servers beyond “two”. It is cheaper and better performing to have multiple NT servers than one monolithic server. • NT Servers are scalable for the “one” or “two” functions they serve, but not for more functions. • Put Exchange on its own hardware platform.

  11. NT and the Staging PCPatches • With General Release patches, an email notification is sent to the customer. • With No Custom Code issues, the email provides a link to the patch download • With Custom Code issues, an email is sent saying so. They will need to talk to SI for necessary code changes. • For Pre-Release patches • Login to CustomerCare.NxTrend.com • Scroll down to the bottom of the page under Release Information • Click on a Pre-Release hyperlink for your version • Email request • Same code review will take place, with the same email procedures as a General Release above.

  12. NT and the Staging PCPatches cont. • Follow patch installation procedures on CustomerCare.NxTrend.com. • Newer GUI patches will automatically compile code and create a new library file, standard.pl • Compile code for AppServer and Char through MARC and do at the same time as a push. • Recommend a full test env. Test database env on Unix box, and test env on the staging box. • For Progress patches, be sure to shutdown database and truncate.

  13. NT and the Staging PCSX.learning - CMI • Two basic forms • CMI-Managed, files hosted by server • CMI-Solo, files from CD-ROM • Large dataflow requirements for clients, especially with sound • Patches from CustomerCare.NxTrend.com • Click on Doc, click on CMI, scroll down • Separate patches may exist for Admin, Student, Server

  14. SX.e Administration • Components • NT and the Staging PC • Considerations • Performance

  15. ConsiderationsGeneral • Redundancy provides for 100% uptime • UPS services for all equipment and servers (extended runtime – 60mins) • Make sure everything is scalable • Network printing, rather than serial • Client bandwidth throughout entire path • Infrastructure can be used for other purposes

  16. ConsiderationsNetwork • 100Mbit switched environment • Local (LAN based) name resolution • WINS and DNS • Code resident on the PC client or on a server (possible network traffic)

  17. ConsiderationsWAN • Client bandwidth on each segment • Committed Information Rate (CIR) • Quality of Service (QOS) • Bandwidth Shaping

  18. ConsiderationsInternet • Quality of Service (QOS) • Security • Firewalls (limit/route access) • VPN’s (grant/deny access) • Provide for encryption • Account driven • NAT (Network Address Translation) • Bandwidth Shaping

  19. ConsiderationsThin Client • Graphical terminal session • Processing takes place on a central host • Concentrate horsepower • Easier security and administration • Clients only process input and output • Smaller bandwidth demands (12Kbit), shorter data streams (bursts)

  20. ConsiderationsWindows Thin Client • Requires NT 4.0 Terminal Server or 2000 Server with Terminal Services (NTTS) • Requires separate CAL’s – client licenses • Can be enhanced with Citrix Metaframe • User accounts can be tied to the Domain

  21. SX.e Administration • Components • NT and the Staging PC • Considerations • Performance

  22. PerformanceNetwork • Ethernet Networks are CSMA/CD • Eliminate port saturation, <%50 (30/60) • Backbone is X times faster than segments • Switched (switches) over Shared (hubs) • Use Full Duplex where possible • To a user, the network is only as fast as the slowest link to the resource (constraint), physically or logically

  23. PerformanceUnix Server • Live Env ((10MB * users) + 200MB) * 1.5 • Test Env ((10MB * users) + 200MB) • 35 users per disk • Dual controllers for RAID • 1 side of mirror on each controller • Reboot monthly • D&L yearly

  24. PerformanceUnix Server • Memory usage (vmtune) • Paging usage (lsps –a) • Check paging activity (vmstat 4) • Increase –B (MARC) -bi (truncate script) • Check print dirs (on striped array) • Reboot monthly • D&L yearly

  25. PerformanceNT Server • Dual CPU, lots of RAM (best bang for buck) • Run NTFS on all file systems • Run a disk defragmenter weekly • Increase virtual memory to 2x RAM • Antivirus software (exclude *.pl) • Reboot monthly • Rely on hardware redundancy over tape backups; mirroring, etc.

  26. PerformanceBusiness • Bandwidth Needed • Determine # of users & location • Determine capacity demand for each • Application performance (sub-sec or not) • % Uptime required

  27. More Information • NTwww.microsoft.com/ntserver • Networkingwww.techrepublic.com www.cisco.com, www.ibm.com, www.hp.com msdn.microsoft.com/library/default.asp • Thin Clientwww.citrix.com www.microsoft.com/windows2000/technologies/terminal/default.asp • NxTrendcustomercare.nxtrend.com

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