15 th MT KPI: REI Sustainability Development Program

1. $ = 05-2 Result & Review 15th MT KPI: REI Sustainability Development Program A program that encourages total employee involvement in making REI a Sustainable Business company. Goal for 07-2: Total Improvements: 320 A level Improvement: 10

2. 05-2 Result & Review Sustainability Improvements Milestone ABC Level Ratio 2% 27% 70% ABC level improvement was introduced in 05-1

3. Environmental Aspect Reduction & $ Savings TOTAL ($)811K

4. 06-1 Target for Sustainability Group Commitment

5. 05-2 Result & Review 15th MT SMO TTY Problem Solving Promotion Recognize and understand the facts of the problem and investigate root cause. Develop solutions that fix the root cause. Apply the solution to other work processes and share with other groups so that similar problems will not occur within Ricoh Group Goal: 07-2 Result: 3 case studies at level 2 3 case studies at level 1

7. Sustainability Levels High Level Sustainability Improvement Environmental Aspect Reduction: > 50% Process Time Improvement: > 200 hours Cost Impact - > $100,000 Mid-Level Sustainability Improvement Environmental Aspect Reduction: > 25% Process Time Improvement: > 100 hours Cost Impact: > $40,000 Basic Level Sustainability Improvement Environmental Aspect Reduction: < 25% Process Time Improvement: < 100 hours Cost Impact: < $40,000