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Victoria Police. SOCAP Australia International Symposium 2004 Detective Inspector Bob Sitlington. Victoria Police. Managing an Extortion / Threat Initial Action What You Can Do to Help? Who Should You Contact? Evidence Handling The Value of Crisis Management Teams
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Victoria Police SOCAP Australia International Symposium 2004 Detective Inspector Bob Sitlington
Victoria Police • Managing an Extortion / Threat • Initial Action • What You Can Do to Help? • Who Should You Contact? • Evidence Handling • The Value of Crisis Management Teams • The Need for Confidentiality and Trust • Motives • Case Studies
Victoria Police • Who should you contact? • Local Police or Specialists • Confidentiality • Crisis Management Teams
Police Role & Responsibility • Police Have the Responsibility to Investigate All: • Deliberate Product Contaminations or Extortions • Attempts or Threats • Partnership Approach • Covert Investigations • Victim’s Company Must Be Protected / Interests of Public Safety
Receiving a Threat • DEMANDS - Verbal, Written, Electronic: • telephone contact • audio tape demand/instructions • written demand sent directly • demands through an agent either • innocent agent • co-offender • media outlet • e-mail • facsimile • combination of such methods
Immediate Action • Maintain Comprehensive Notes • “If it’s worth a mental note - it’s worth a written one.” • What to Note • Time & date of receipt of call / letter • Which telephone was the threat/demand received on? • Names of all persons who handled the call / letter • Nature of the threat and all details given by caller • Anything about the caller
What is an Exhibit? • The Threat • The Product • Original Packaging • Original Container (that product may have been placed in after detection of contamination) • Associated Packaging • Article Used to Contaminate Product eg. pin/needle/syringe/coil of wire
Collection of Evidence Preserve Evidence! • Handling of Exhibits • Letter/Documents - Leave in situ • Absolute minimum handling • If necessary handle from the edges • DO NOT PHOTOCOPY • In all Cases • where possible isolate the threat • place in secure storage
Motive • Not necessary to prove at law • Will assist proving criminal intent
Case Study Operation Moory “Mr. Water”
Operation Moory • Extortion - Melbourne Water • January 2003 • Offender - Cezary (Robert) Konarzewski • E-mailed - National Security Hotline Office • Threatened to explode cyanide filled containers in 3rd largest Melbourne Reservoir
Operation Moory • Non negotiable deal • Melbourne Water to Respond by placing coded messages in the “Age” Newspaper • Remote system to detonate drums • Wanted money by manipulating ASX • More details to come • Different E-mail address for each contact • Prime Minister and Premier notified
Risk AssessmentA Tripartism Approach • Department of Human Services • Melbourne Water / Water Industry • Victoria Police - Tactical Response Squad
Assessing the Risk • DHS • Poison Potential • Emergency Action / Public Notification • Water Industry • Physical check for recent / current security breaches (including video) • Check Incident Reports • Identification of possible target reservoir
Assessing the Risk(Con’t) • Tactical Response Squad • Assessment of Threat • transmitters / bombs / range • type of drums • recent theft of cyanide other poisons (nationally) • SIG / ASIO assessment • offender profiling
Assessing the Risk(Con’t) • Type of Threat • Non specific target / specific methodology • Likelihood of Threat • Poor selection of frequency • No reported thefts of cyanide or other poisons • Intelligence - no known threats • Lethal dose of cyanide 1000 kg/ megalitre • Unlikely entry to reservoirs undetected • Breach identified at Preston
Risk Assessment Outcomes • Increased vigilance by staff at all Water Industry Sites • Melbourne Water requested to actively monitor Web site • No threat to water supply • Public not at risk
Standby Media Release Media release drafted and approved by DHS / Melbourne Water Industry / Police
Detail of Investigation • Initial e-mail contact - 22/1/03 • Computer Crime • Creation of e-mail address • Creation of Hello.doc • Access to National Security Hotline • Offender identified - 24/1/03 • 24/7 surveillance
Evidence Against Accused • Use of Wyndham City Library Computer • Creation of Hello.doc • Polish Web Sites Browsed • TD Waterhouse Site Browsed • National Security Hotline Accessed • Identification Located at Home Address • Home Computer Located & Analysed • No Admissions
Investigation Outcome • Mr Water • guilty plea - Melbourne County Court • Sentence 2 .5 years (non parole 9 mths) • Ordered to pay Melbourne Water $11,349 • Cost of Investigation $286,000 plus
Case Study No. 2Motive • Regional Pie Manufacturer • Purchased by a local couple
Investigation of Victim • Background Check • Theft from Premises
Suppression Order • Confidentiality
Guiding Principles • Initial Action • Managers & Supervisors • Confidentiality • Specialists • Confidence / Co-operation • Built on Trust • Crisis Management Team • Practice • Build Strong Relationships • Know Key Players - Industry Wide