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Turn2us. About Turn2us. The Need for Turn2us. 13 million people in UK living in poverty including almost 4 million children Each year around £19 billion of welfare benefits are unclaimed 9 in 10 people have no idea that they could be eligible for a charitable grant
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The Need for Turn2us • 13 million people in UK living in poverty including almost 4 million children • Each year around £19 billion of welfare benefits are unclaimed • 9 in 10 people have no idea that they could be eligible for a charitable grant • If faced with a sudden loss in income • Only 40% of people asked would seek to claim welfare benefits • Only 3% of people asked would seek help from a charitable source (Turn2us & YouGov survey Jan 2010) • Last year we trained over 2,000 intermediaries to use Turn2us tools to help people in financial need maximise their income • We helped 43,000 people in financial need last year to secure over £148 million in welfare benefits and charitable grants
Turn2us Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through our partner organisations.
Turn2us Helpline Freephone 0808 802 2000 (9am-8pm Monday to Friday) The Helpline Partnership Accredited Purpose: • Source of further support for those that can’t/don’t use website • For public and intermediaries • Language Line and Text Relay offered • Help intermediaries set up and manage their ‘My Turn2us’ accounts The Turn2us website is also mobile responsive
Information needed • Details of client’s and partner’s income (where appropriate) • Benefits received and amounts • Savings, investments and other capital • Council tax bill • Rent/mortgage payments • Information about dependents living with the client • Etc. Refer to website for a downloadable checklist for completing a benefits calculation
Turn2us public Benefits Calculator Potential entitlement to benefits listed during the calculation
Turn2us Benefits Calculator results • Means-tested benefits and Universal Credit are displayed on the results page • In addition, other sources of help are presented with links to further information – based on the individual’s circumstances
Turn2us Benefits Calculator results • Summary of individuals circumstances with links to make changes • Download and print option • Save and email
Turn2us Intermediary Benefits Calculator • My Turn2us account needed • Accessed through MyTurn2us homepage • States you are logged in
Turn2us Intermediary Benefits Calculator • Options on left to start or edit calculation • Add clients details to store in your account • Search or filter calculations from those completed by yourself or by colleagues in your organisation/ branch • Download & export results
Compare results for change in circumstances • Compare results for up to three saved benefit checks: • Weekly • Monthly • Annually
Applying for benefits • Links to online benefits applications forms, where available • Signposting to services to access forms not available online and for further information and/or advice • ‘Find an Adviser’ service
Now you need to add filters that will narrow the results down by selecting them in the dropdown boxes to the left
‘enquire’ means that you can make an enquiry to the charitable fund through Turn2us using your Turn2us account.
Information and Resources • Information: • Benefits • Grants • Managing money • Tax Resources: Ask an expert Find an adviser Jargon buster
Resources • Walkthrough examples http://www.turn2us.org.uk/information__resources/useful_tools/learning/walkthrough_exercises.aspx • E-flyers • Leaflets, posters • E-bulletin • Free regional workshops ‘Maximising Income – Benefits & Grants’ • Projects • Facebook http://www.facebook.com/turn2us • Twitter @turn2us_org
