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Hand Hygiene & Contact Precautions Compliance Improvement Story. Quincy Medical Center Deborah Hylander MSN, RN, CIC, COHN- June 2009. Themes for Quality Practice. Philosophy-culture Safety Accountability Risk Management Patient Satisfaction. Transforming Themes into Practice-PDCA.
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Hand Hygiene & Contact Precautions Compliance Improvement Story Quincy Medical Center Deborah Hylander MSN, RN, CIC, COHN- June 2009
Themes for Quality Practice • Philosophy-culture • Safety • Accountability • Risk Management • Patient Satisfaction
Transforming Themes into Practice-PDCA • Education • Communication • Managing-modeling* • Daily clinical oversight-monitoring • Monitoring tool* • Accountability
Most Important Lessons Learned • “It takes a village!” • Leaders and supervisors cannot hold staff accountable for practice until they are thoroughly familiar with the standards and policies themselves • Make data more discrete