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Administrator Introduction Driver Discount Lodging Program For T-Chek Systems

Administrator Introduction Driver Discount Lodging Program For T-Chek Systems. Table Of Contents. First Steps Program Overview CLC Hotel Network Drivers: Using The Program Administrators: Using The Program Administrators: Web Screens. First Steps.

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Administrator Introduction Driver Discount Lodging Program For T-Chek Systems

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  1. Administrator Introduction Driver Discount Lodging Program For T-Chek Systems

  2. Table Of Contents • First Steps • Program Overview • CLC Hotel Network • Drivers: Using The Program • Administrators: Using The Program • Administrators: Web Screens

  3. First Steps • Use the following pages to familiarize yourself with the Driver Lodging Program • Distribute Supplemental Cards and Letters to drivers

  4. Program OverviewDriver Lodging Program • T-Chek & Corporate Lodging have developed a new hotel program for drivers. • The program’s goal is to reduce overall hotel costs significantly. • The program will provide centralized tracking, billing, audit and accounting for hotel expenditures for your entire company • Your driver’s T-Chek Fuel Card is now accepted at over 5,000 hotels with truck parking.

  5. Program OverviewWho is Corporate Lodging Consultants • CLC Develops and manages custom lodging programs for businesses in North America • 27+ year old company serving over 275+ clients • The largest single-source private purchaser of hotel rooms in North America • 20,000+ hotel properties in our network • 13+ million rooms - 35,000 travelers/night

  6. Program OverviewHow the Program Works • Hotel bills CLC. • CLC thoroughly audits • each room charge. The traveler presents their T-Chek Card at check-in. The card is used for identification and billing. CLC pays hotel CLC Routes Data to T-Chek T-Chek Pays CLC Client pays T-Chek Detailed Reporting T-Chek Invoices Client

  7. CLC Hotel NetworkHotels are Located Nationwide

  8. CLC Hotel NetworkMid-Scale, Budget and Economy

  9. CLC Hotel NetworkMost Rates are Under $45 * Data from over 5,000 CLC Hotels

  10. CLC Hotel Network30%-50% Savings At Most Hotels * Data from over 4,300 CLC Hotels 9/26/05

  11. Drivers: Using the ProgramHotel List Available Via Web or Paper • A hotel list has been developed for the use of your drivers. This list is available on-line or copies of a paper directory can be ordered at www.tchek.com. • Search the area you are visiting by city & state or by zip code and choose a hotel located near your driver’s destination. Web or Paper Hotel List Traveler makes reservation direct with hotel

  12. Drivers: Using the ProgramReservations Are Not Required • Reservations are not necessary with this program. • If you want to be sure a room is available, you may contact the hotel in advance. Please be sure to say you are using the Corporate Lodging Program and will be using the T-Card. • If you experience any problems while checking into the hotel, call (888) 545-9391to speak with Corporate Lodging Consultants’ Traveler Support Center.

  13. Drivers: Using the ProgramTraveler Support Center (888) 545-9391 • 24 x 7 Check-In Assistance • Toll-Free on card to get access to live operator to assist at hotel check-in if needed. • Directory Assistance • Provide a list of hotels participating in the Driver Lodging Program in a particular city ($1.95 Per Call) • Reservations • Locate and Reserve a hotel for a driver ($4.95 per call)

  14. Drivers: Using the ProgramChecking Into The Hotel Traveler checks in to hotel • The driver should present a T-Card at the front desk when arriving at the hotel. The hotel will electronically swipe the card or ask the driver to sign a manual credit voucher. • The hotel will send the bill (room charge and taxes only) to Corporate Lodging. The driver will need to pay any personal or incidental charges directly to the hotel upon check-out. • If the driver has any problems checking-in, he/she should immediately call the number on their supplemental card, (800) 591-4860 , to reach the CLC Traveler Support Center. The TSC will work with the hotel to get the driver checked in. Hotel direct-bills CLC. CLC thoroughly audits each room charge.

  15. Administrators: Using the ProgramAccessing your Information On-Line • Available 24 x 7 – Most up-to-date information • Log-On at www.tchek.com • Find a Hotel • Leave Hotel Feedback

  16. Administrators: Using the ProgramUpdates to the Hotel List: • As new hotels are added, or others removed from the program, please refer to the list on-line for the most up to date information. • If there are needs for better coverage in a city, state or region where your company stays 5-10 nights a month, forward the information to: tchek@corplodging.com • Not every hotel will participate in the program. With adequate volume and flexibility we can work to locate a suitable hotel in the area.

  17. Administrators: Web ScreensWeb Table of Contents Search For Hotels by Zip Code, City or State View Hotel Billings by Hotel, Date, and/or Employee Identify Potential Card Abuse Comment on a Hotel (with Follow Up by CLC) Make a Reservation Through CLC’s Traveler Support Center

  18. Administrators: Web ScreensView Approved Hotels Search Radius From City Center (if left blank, searches city only) If the Volume Selection is Checked Below, The number of Room Nights Since This Date is Returned Three Letter Airport Identifier When “Submit” is clicked, the selected information for each hotel is returned.

  19. Administrators: Web ScreensView Sleep History Restrict report by Cost Center (if applicable) Employee Number as Reported by T-Chek (CDL #, Vehicle #, Driver ID) T-Chek Users Will Not Use Invoice Number Search by either Sleep Date (Check In) or Invoice Date Five Digit CLC Hotel Number

  20. Administrators: Web ScreensConsecutive Night Stays Five Digit CLC Hotel Number; If Left Blank, Searches For All Consecutive Nights Stays Stays Between These Dates Will Be Searched For Consecutive Nights Use This Screen to Identify Potential Fraud if Drivers are not Allowed to Stay Consecutive Nights

  21. Administrators: Web ScreensCLC Reservations If entered, reservation stays can be coded with this value Once the Reservation is Made, CLC’s Traveler Support Center Will Contact the User Location Where User Would Like a Hotel Room Reserved User Can List Specific Hotel Preferences Here Multiple Rooms Can Be Requested User Selects the Reason For The Reservation: Requesting Approved Hotel Approved Hotel is Full No Approved Hotel in Area Cancellation User Provides Details for Each Room Required

  22. Thank You ! This program is designed to save your company money and provide better information about your hotel spend. Please contact your T-Chek Account Service Manager if you have any questions. If you have feedback regarding this training, please email your comments to tchek@corplodging.com

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