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What makes a successful RPO implementation?. 1. Technology: implementation pitfalls 2. Recruitment: the skills needed. Paul Martin. Mark Hobson. BI. XML. SAP. CSS. SCM. CSV. EAI. ERP. FAQ. SAAS. CRM. ROI. SSL. LDAP. SQL. BPO. RPO. BoN. Bag of Nails. Bag of Nails
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What makes a successful RPO implementation? 1. Technology: implementation pitfalls2. Recruitment: the skills needed Paul Martin Mark Hobson
BI XML SAP CSS SCM CSV EAI ERP FAQ SAAS CRM ROI SSL LDAP SQL BPO RPO
BoN Bag of Nails
Bag of Nails Is technology that’s not fit for purpose. Poor planning Poor adoption No flexibility
Coventry Sports Centre A shining example of an international Olympic swimming venue High tech glass structure for light and heat Innovative lighting International swimming venue Great product, great idea, poor planning & execution
Why deployments go wrong It’s not a magic solution Don’t blindly replicate processes Engage with Hiring Managers Don’t stagnate Beware of Emperor’s new clothes
Summary Question & understand the processes Engage with all parties Don’t stagnate “bag uv neigh-owls”
Recruitment skills are different to HR skills? Does the HR dept have the right skills? Train, hire or outsource?