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User-Centered Collection Development: Purchase On-Demand. ebook patron-driven selection at UNCG Christine Fischer Head of Acquisitions/ University Libraries University of North Carolina at Greensboro. UNC Greensboro. NC’s Women’s College until 1963, then co-ed/UNCG
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User-Centered Collection Development: Purchase On-Demand ebook patron-driven selection at UNCG Christine Fischer Head of Acquisitions/ University Libraries University of North Carolina at Greensboro
UNC Greensboro • NC’s Women’s College until 1963, then co-ed/UNCG • Carnegie Classification – doctorate-granting institution with high research activity • FTE is 17,157 ( at 11,000 in 2000; continuing to grow) • Collection • 2.8 million items (books, govt docs & microforms) • 42,666 journals in Journal Finder • 400+ electronic databases
Why try Patron-Driven Acquisitions? • Changing user expectations • Changing roles for librarians and faculty • Changing research needs • One of the first in the country to provide journal article pay per view • Circulation Statistics • Research studies emphasize value to collection per statistics • Limits of shelf space
More information: Special issue Collection Management, volume 35, issue 3 & 4 2010 Patron-Driven Acquisitions: Current Successes and Future Directions Also, many sessions on PDA at upcoming Charleston Conference, November 3-6
University Libraries Vendors • YBP primary book and approval vendor • Coutts • One-time money deposited • Started with firm order ebook purchases • MyiLibrary platform [Ingram Digital]
MyiLibrary • Patron Select started in April 2009 • One subject area – Computer Science • Set up a profile [educ level, pub date, cost] • 1,144 ebooks that matched the profile were loaded into the OPAC • 70 e-books ordered – total $7,010 • Expanded our offerings to include ebooks from Physics, Chemistry, Nursing, Business, ISOM • First access is at no cost, second full access triggers purchase
Workflow • Profiles developed • Ebook holdings sent to Coutts monthly prior to download of Patron Select records into catalog • Records downloaded from FTP site • Invoiced monthly for books accessed twice • Within ILS acquisitions module, charges applied to departmental fund codes
Patron Select since Jan. 2010 • 45 books purchased through August • 2,272 records downloaded into catalog • Jump in quantity purchased from average of 4 per month to 18 in August • EBSCO Discovery Service increased usability for patrons • Continue to review statistics
BUT – “What about my budget” • Safeguards in place • Vendors plans differ but can include: • Deposit accounts • Price ceilings on books included in plan • Real-time invoicing • Cut off access if needed • Usage Statistics • Revisit the Profile
Other opportunities • Rittenhouse R2 • 60-day pilot study • Medicine, nursing, allied health • 750 MARC records loaded in catalog; 18 books purchased • Will extend test based upon value / user satisfaction • EBL • UNCG now purchasing firm orders through YBP • Will consider patron-initiated • All non-owned titles free for five minutes
Conclusion • Monitor our Patron-Driven Acquisitions program by looking at statistics and books purchased • Open up to all disciplines • Continue to pursue more types of Patron-Driven Access, other vendors [perhaps EBL] • Pilot with print purchase on-demand [History] • Continue with traditional purchasing models • Monitor duplication of formats – print/ebooks
Thank you Christine Fischer Head of Acquisitions UNC Greensboro christine_fischer@uncg.edu Thanks to Beth Bernhardt and Marcie Burton for research contributions.