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Setting Group. KFraud. Introduction. According to a report from Chorleywood Consulting the Fraud in Telecommunication worldwide reaches 28 billions of dollars per year (20 in the wire-line and 8 for the wireless network ), with an increase trend of 2 billions per year.
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Setting Group KFraud
Introduction • According to a report from Chorleywood Consulting the Fraud in Telecommunication worldwide reaches 28 billions of dollars per year (20 in the wire-line and 8 for the wireless network ), with an increase trend of 2 billions per year. • In order to resolve the problem, Sue Hubbard, manager of the research department in Chorleywood, suggests the use of a system that monitors the fraud and guaranties completely the security of the company’ s information.
Introduction • Types of Fraud: • Insider • Technical Frauds • PBX • Phone Cards • Prepaid • Social Engineering
Definition “Scope of a software system for the fraud prevention is to minimize the timeframe between the instant in which the fraud starts and the instant in which it will be discovered.”
Setting Solution... • Since 1993 we cooperate with telecommunication companies for the development and integration of fraud management systems (TIM, TIM Hellas, Mobilkom Austria, Amena Spain, Telecom Italy) • Completely developed “in-house” • Uses HW and SW standard • Easy and fast personalization • Generates different types of alarms based on the call duration, cost of the calls, volume of the data transferred, on daily, weekly and monthly bases, etc.
Architecture • Windows 2003 Server • DBMS Oracle 9.x • Client/Server (2 tiers) • Core developed in C++ • Scalability • Specialized in parallel traffic engines.
Network Architecture Automatic signaled data Traffic data Other System Signaled data interaction KFraud Server Mediation device Operator client Administrator client
Notification of the alarms via e-mail and/or fax Reports Integrate Rating Engine Import of tariff plans and user profiles Gateways versus OSS/BSS and CRM Systems Security handling (Smart Cards optional) Handling of the system Logs Automated Data Backup Functionality
Integration • Mediation Systems (ASN.1, Nortel, Openet ...) • TAP2+ e TAP3 ( Mobile Operators ) • Customer Care and Billing Systems • External alarms (surveillance system …)
Blacklist checking International Suspicious Countries Suspicious Areas User Profile Thresholds The Operators can keep track of different types of services: Wireless GSM, Data, GPRS and UMTS. Fixed Lines and PBX Phone cards Fraud Detection
Collisions and Velocity (Wireless) Detection at number level IMSI (Wireless) MSISDN Personalization of parameters Subscribers groups, Call and service patterns, Blacklists, suspicious areas and countries. Fraud Detection
Analysis of external alarms Severity of each alarm Number of alarms of a specific type Service of personal profile Function of calls archiving Fraud Analysis
Availability of a complete solution for fraud prevention. Ratio costs/benefits competitive. Flexible and fast personalization. Advantages