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SUMMIT Sharing 2011

‎ "What will kill librarianship is when librarians have an inability to see what could be and only see what is … Librarianship is a conversation about how we can make this world a better place .” ~ R . David Lankes , quoted in the ACRL Environmental Scan 2010. SUMMIT Sharing 2011.

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SUMMIT Sharing 2011

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  1. @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs ‎"What will kill librarianship is when librarians have an inability to see what could be and only see what is … Librarianship is a conversation about how we can make this world a better place.” ~R. David Lankes, quoted in the ACRL Environmental Scan 2010 SUMMIT Sharing 2011 My, how far we have come….

  2. Agenda for tonight • The SPOT Reps SPOKE, and SPOT….LISTENED • Brain Storming for FY12 • Sending Items Back Clean • Courier Program Update • Transit Statistics: How can we see the whole picture? • Discussion • ….Bedtime? @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  3. SPOT Reps SPOKE, and SPOT…LISTENED Last July, all the SPOT Reps met and talked about what they wanted to see improved about WorldCat Navigator, which gave SPOT a list of action items and touch points… Here is where we stand… @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  4. SPOT Reps SPOKE, and SPOT…LISTENED Completed Items: • As much as possible staggered upgrades and changes. • Creation of Work-flow Analysis Team • Creation and Maintenance of a Glossary of terms @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  5. SPOT Reps SPOKE, and SPOT…LISTENED Completed Items: • Ensuring FERPA Compliance • Ensuring Patron Privacy of Borrowing Records • Documenting the Queues @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  6. SPOT Reps SPOKE, and SPOT…LISTENED Completed Items: • New Report: Returned but not Checked In • Working with OCLC to at least have a week’s prior notice to a change in the interface • Communications @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  7. SPOT Reps SPOKE, and SPOT…LISTENED Completed Items: • New “Where Are You From Screen” • Patrons are able to view both their Summit Request and their ILLiad Requests • WCL supporting Course Reserves @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  8. SPOT Reps SPOKE, and SPOT…LISTENED IN THE WORKS: • PUA!!! • Reliability Of NRE and WorldCat Discovery Perform • Better Documentation from OCLC • Turn around time Studies @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  9. SPOT Reps SPOKE, and SPOT…LISTENED IN THE WORKS: • Reviewing “Public Note Usage” • Item Availability • Usability testing –Staff and End User • Known Item Searching • Better Facet Interface @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  10. SPOT Reps SPOKE, and SPOT…LISTENED IN THE WORKS: • Usability Results • Log On Integration for Patrons • Alliance Website : Summit Section Redesign • Terminology Adjustment @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  11. SPOT Reps SPOKE, and SPOT…LISTENED Long term planning: • Item Level Holds • Login that would go straight to the batch update screen • Undo Actions: un-ship, un-receive • Better multi-volume requesting • Advance/Expert @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  12. SPOT Reps SPOKE, and SPOT…LISTENED We ARE ……LISTENING What do you like about the system? If you had a magic power and could change one thing… what would it be? @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  13. Send it back ………CLEAN @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  14. Courier Program: Debi Place and Meredith Greenwood @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  15. NRE Transit Statistics @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  16. Borrower Turnaround Time Time being measured @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  17. Borrower report for April @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  18. Lender Turnaround Time Time being measured @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  19. Lender report for April @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  20. Summit Average Turnaround Times @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  21. Variables to Remember • Borrower Report • Library closures • Courier service • Weather conditions • Processing schedules • Misdirected items • Lender Report • Library closures • Multiple collections on/off campus • Processing schedules @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  22. Discussion @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

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