DeakinAchieve

1. DeakinAchieve Guide to setting your performance objectives

2. Table of Contents • Getting started: how to use this guide to help you set effective personal objectives • What does an effective personal objective look like? • How to choose and tailor your objectives: HEW 4 Example • How to choose and tailor your objectives: HEW 5 Example • How to choose and tailor your objectives: HEW 6 Example • How to choose and tailor your objectives: HEW 7 Example • How to choose and tailor your objectives: HEW 8 Example • How to choose and tailor your objectives: HEW 9 Example • How to choose and tailor your objectives: HEW 10 Example • Exemplar objectives index

3. Getting started: how to use this guide to help you set effective personal objectives The process to set your objectives Setting goals in DeakinAchieve Maximising your contribution to Deakin Step 1 Choose your objectives What This document will guide you through the steps needed to define your personal goals (objectives and behaviors) for the year, a critical part of DeakinAchieve - My Performance and Development Program. Why Setting meaningful objectives will support you to fulfil your potential, but also defines what it will mean to contribute to the success of Deakin. Agreeing to meaningful objectives with your manager will allow you to prioritise your work throughout the year. These objectives won’t cover every aspect of your position description, but rather focus on the key objectives that will have the biggest impact to the university. How The objectives are to be agreed with your manager and entered into DeakinPeople. More information on the DeakinAchieve annual cycle can be found at <Link to DeakinAchieve>. Realising LIVE the Future 2020 Your objective setting process should begin by asking “how can I contribute to the university? While not every role can equally contribute to all aspects of Live the Future 2020, you should use the objective setting process to think about how you can contribute to some aspects of the strategy. Understand how you can contribute to LIVE the Future 2020 and your faculty/portfolio strategy? Think about the most relevant areas of focus for your personal objectives Identify the exemplar objectives from the list that are relevant to your individual contribution Learning Offer a brilliant education where you are and where you want to go Ideas Make a difference through world class innovation and research It is recommended you set: - At least 4 performance objectives - At least 2 behavioural objectives - A maximum of 6objectives is allowed for each. Value Strengthen our communities, enable our partners and enhance our enterprise Experience Delight our students, our staff, our alumni and our friends Step 2 Tailor your objectives Areas of focus The following areas of focus can provide you with guidance on the different ways in which you can assess your role’s contribution to Deakin. You should aim to set of objectives across a number of the areas of focus. Consider your personal ambitions - how can a growth mindset help you achieve your goals? Think about who you can work with in order to create success for yourself and others? Financial How can I improve the financial well being of the university? Customer How can I improve the experience of my customers (students/staff)? Step 3 Review your objectives Check that your objectives meet the SMARTA criteria, and upload them into DeakinPeople Process How can I improve the the way we work? People How do I maximise the effectiveness of my team?

4. What does an effective personal objective look like? An example of an effective objective Objectives should include these features Writing effective goals in DeakinAchieve A growth mindset How will the achievement of your objectives help you to fulfil your potential? A growth mindset is key to developing your talentand capabilities. When setting objectives, focus on the skills you will need to learn and develop in order to achieve your goals. Your Deakin network The achievement of your individual objectives will contribute to our collective success. When setting your objectives, consider how you will engage with your Deakin network to achieve your objectives, as well as contribute to the success of others. Deakin Values The Deakin Values define what we stand for as individuals and as a university community. While we must live by all the values, we may want to focus on different ones each year. SMARTA objectives and behaviours The SMARTA method is the most effective way to write objectives that are useful and meaningful: To enhance the ___________ I will make sure that ___________. I will do this through further developing my ___________, and will engage with ___________. a b c a b d c d Which area of focus can you contribute to? What is the strategic area you can support? Who can you work with to create success? What skills can you learn and develop? Setting your standards Good objectives will focus assessment on the value and impact of achievement, and will provide you with the ability to progress through objectives. Each goal should be set with a standard in mind: What is expected of me? What is reasonable, given where you are at in your individual development cycle, and your level of experience and qualifications? How would I exceed expectations? What can you aspire to achieve, above and beyond your base level of expectation? A tailored SMARTA objective: To enhance the student experience in the library I will make sure that that 95% of research requests are completed within 3 days. I will do this through further developing my technical knowledge on business school research publications, and will engage with business school academic staff to understand frequent research requirements. Ethical We will always conduct our business with the highest standard of professional behaviour and integrity Excellent We will strive for excellence in all aspects of our work, taking pride in being the best we can be Sustainable We will care about our shared future, integrating economic, environmental and social dimensions of sustainability in all we do Inclusive We will value our diversity, embrace difference and nurture a connected, safe and respectful community

5. How to choose and tailor your objectives: HEW 4 Example Administrative Assistant An Administrative Assistant in the Student and Staff Support Group contributes to Deakin’s strategy through their work in delivering effective coordination and implementation of administrative processes. An Administrative Assistant may view their contribution to these key elements of LIVE the future 2020 strategy: • Value - Through delivering services that enhance employee productivity • Experience - Through providing services that delight students and staff And see these two key areas as the most relevant to focus their objectives on: • Customer - Providing excellent customer service and general advice to students and staff • Process - Efficiently coordinating a range of administrative tasks From a behavioural perspective this year they choose to focus on behaviours that support Deakin’s values of Excellent and Ethical. From the exemplar objectives index, they could select the ones that link to the specific elements of the strategy and area of focus (e.g. Value/Customer or Experience/Process) or they can select from others. Remember, you don’t have to use the examples, they are just there to provide a starting point. Consider their personal ambitions and how a growth mindset can help them to achieve their goals, they may have identified the need to develop proficiency with new administrative tools and programs. Thinking about who to work with in order to create success for themselves and others, they have recognised that developing relationships with other individuals in similar administrative functions and sharing best practice will help to deliver collective success. They then review their objectives against the SMARTA criteria and enter them into DeakinPeople. Following the process Step 1: Choose your objective Assess your individual contribution Identify the exemplar objectives from the list that are relevant to your individual contribution Step 2: Tailor your objective Adjust the objective to suit your goals Step 3: Review the result Check the objective meets the SMARTA criteria This is an example of how you might think about your role and contribution to Deakin. Even if you are an Administrative Assistant, you might view your contribution differently. The key is to follow the process when drafting your objectives.

6. How to choose and tailor your objectives: HEW 5 Example Student Adviser A Student Adviser in the Student Services Network contributes to Deakin’s strategy through their work in delivering an effective and student focused service delivery model. A Student Adviser may view their contribution to these key elements of LIVE the future 2020 strategy: • Value - Through delivering services that enrich the student experience • Experience - Through providing support that meets the prioritised needs of students And see these two key areas as the most relevant to focus their objectives on: • Customer - Providing tailored advice that supports both students and staff • Process - Accurately processing and responding to requests and inquiries From a behavioural perspective this year they choose to focus on behaviours that support Deakin’s values of Excellent and Ethical. From the exemplar objectives index, they could select the ones that link to the specific elements of the strategy and area of focus (e.g. Value/Customer or Experience/Process) or they can select from others. Remember, you don’t have to use the examples, they are just there to provide a starting point. Consider their personal ambitions and how a growth mindset can help them to achieve their goals, they may have identified the need to learn about current challenges students face through their university experience. Thinking about who to work with in order to create success for themselves and others, they have recognised that developing meaningful relationships with specialist service providers will support their success and allow them to provide meaningful advice. They then review their objectives against the SMARTA criteria and enter them into DeakinPeople. Following the process Step 1: Choose your objective Assess your individual contribution Identify the exemplar objectives from the list that are relevant to your individual contribution Step 2: Tailor your objective Adjust the objective to suit your goals Step 3: Review the result Check the objective meets the SMARTA criteria This is an example of how you might think about your role and contribution to Deakin. Even if you are a Student Adviser, you might view your contribution differently. The key is to follow the process when drafting your objectives.

7. How to choose and tailor your objectives: HEW 6 Example Administrative Officer An Administrative Officer in the Faculty of Health contributes to Deakin’s strategy through their work in ensuring that the administration team can effectively support the faculty’s research efforts. An Administrative Officer may view their contribution to these key elements of LIVE the future 2020 strategy: • Ideas - Through supporting the faculty’s research capabilities • Value - Through improving organisational productivity And see these two key areas as the most relevant to focus their objectives on: • Customer - Providing expert administrative advice to faculty staff and students • Process - Ensuring administrative systems and processes are efficient and effective From a behavioural perspective this year they choose to focus on behaviours that support Deakin’s values of Excellent and Ethical. From the exemplar objectives index, they could select the ones that link to the specific elements of the strategy and area of focus (e.g. Ideas/Customer or Value/Process) or they can select from others. Remember, you don’t have to use the examples, they are just there to provide a starting point. Consider their personal ambitions and how a growth mindset can help them to achieve their goals, they may have identified the need to learn about trends in research policies and guidelines to be able to provide accurate and valuable advice. Thinking about who to work with in order to create success for themselves and others, they have recognised that working closely with fellow administrative officers in other faculties to share best practice and support their collective success. They then review their objectives against the SMARTA criteria and enter them into DeakinPeople. Following the process Step 1: Choose your objective Assess your individual contribution Identify the exemplar objectives from the list that are relevant to your individual contribution Step 2: Tailor your objective Adjust the objective to suit your goals Step 3: Review the result Check the objective meets the SMARTA criteria This is an example of how you might think about your role and contribution to Deakin. Even if you are an Administrative Officer, you might view your contribution differently. The key is to follow the process when drafting your objectives.

8. How to choose and tailor your objectives: HEW 7 Example Systems Administrator A Systems Administrator in the Systems Unit contributes to Deakin’s strategy through their work in core technology infrastructure that meets the service needs of the university community. A Systems Administrator may view their contribution to these key elements of LIVE the future 2020 strategy: • Value - Through supporting the ICT infrastructure that enhances enterprise capabilities • Experience - Through providing the services that enhance staff productivity and engagement And see these two key areas as the most relevant to focus their objectives on: • Customer - Providing expert and accurate advice and resolving critical issues • Process - Ensuring systems are configured and maintained effectively From a behavioural perspective this year they choose to focus on behaviours that support Deakin’s values of Excellent and Sustainable. From the exemplar objectives index, they could select the ones that link to the specific elements of the strategy and area of focus (e.g. Value/Customer or Experience/Process) or they can select from others. Remember, you don’t have to use the examples, they are just there to provide a starting point. Consider their personal ambitions and how a growth mindset can help them to achieve their goals, they may have identified the need to attain advanced qualifications in maintaining technology infrastructure and software. Thinking about who to work with in order to create success for themselves and others, they have recognised that developing close relationships with key enterprise project stakeholders will allow them to deliver solutions that meet their needs. They then review their objectives against the SMARTA criteria and enter them into DeakinPeople. Following the process Step 1: Choose your objective Assess your individual contribution Identify the exemplar objectives from the list that are relevant to your individual contribution Step 2: Tailor your objective Adjust the objective to suit your goals Step 3: Review the result Check the objective meets the SMARTA criteria This is an example of how you might think about your role and contribution to Deakin. Even if you are an Systems Administrator, you might view your contribution differently. The key is to follow the process when drafting your objectives.

9. How to choose and tailor your objectives: HEW 8 Example Program Manager A Program Manager in the Higher Participation and Partnership Program contributes to Deakin’s strategy through their work to increase participation, retention and success for students for diverse backgrounds. A Program Manager may view their contribution to these key elements of LIVE the future 2020 strategy: • Learning - Through empowering learners to succeed • Value - Through contributing the enhancement of social value of the community • Experience - Through strengthening connections with government and industry partners And see these three key areas as the most relevant to focus their objectives on: • Financial - Coordinate project budgets and financial analysis • People - Bringing key people together to inform decision making and strategies • Process - Organising, planning and delivering complex projects From a behavioural perspective this year they choose to focus on behaviours that support Deakin’s values of Ethical and Inclusive. From the exemplar objectives index, they could select the ones that link to the specific elements of the strategy and area of focus (e.g. Value/Financial or Experience/Process) or they can select from others. Remember, you don’t have to use the examples, they are just there to provide a starting point. Consider their personal ambitions and how a growth mindset can help them to achieve their goals, they may have identified the need to develop their networking capabilities in order to engage more effectively with external and community organisations. Thinking about who to work with in order to create success for themselves and others, they have recognised that developing close relationships with leaders in the faculties and schools will be crucial for the success of the programs. They then review their objectives against the SMARTA criteria and enter them into DeakinPeople. Following the process Step 1: Choose your objective Assess your individual contribution Identify the exemplar objectives from the list that are relevant to your individual contribution Step 2: Tailor your objective Adjust the objective to suit your goals Step 3: Review the result Check the objective meets the SMARTA criteria This is an example of how you might think about your role and contribution to Deakin. Even if you are a Program Manager, you might view your contribution differently. The key is to follow the process when drafting your objectives.

10. How to choose and tailor your objectives: HEW 9 Example School/Faculty Executive Officer An Executive Officer in the Faculty of Health contributes to Deakin’s strategy through leading the teams that provide effective administrative and technical services across the faculty, and providing advice to staff. An Executive Officer may view their contribution to these key elements of LIVE the future 2020 strategy: • Learning - Through supporting the faculty to produce graduates with high levels of work readiness • Ideas - Through supporting the growth of research capability within the faculty • Value - Through promoting the development of staff capabilities within faculty support teams • Experience - Through strengthening connections and adding value to government and industry And see these three key areas as the most relevant to focus their objectives on: • Financial - Overseeing the financial management of schools, including planning annual budgets • Customer - Ensuring the faculty is run in a manner that delivers exceptional student experiences • People - Managing human resources activities for schools and developing staff management plans • Process - Develop, manage and implement major strategic projects From a behavioural perspective this year they choose to focus on behaviours that support Deakin’s values of Inclusive and Sustainable. From the exemplar objectives index, they could select the ones that link to the specific elements of the strategy and area of focus (e.g. Value/Financial or Experience/Process) or they can select from others. Remember, you don’t have to use the examples, they are just there to provide a starting point. Consider their personal ambitions and how a growth mindset can help them to achieve their goals, they have identified the need to develop their leadership capabilities in order to more effectively lead their teams towards the successful delivery of the Deakin strategy. Thinking about who to work with in order to create success for themselves and others, they have recognised that developing meaningful relationships with leaders in the teams they are responsible for and ensuring that they are set up to succeed, is crucial for achieving their objectives. They then review their objectives against the SMARTA criteria and enter them into DeakinPeople. Following the process Step 1: Choose your objective Assess your individual contribution Identify the exemplar objectives from the list that are relevant to your individual contribution Step 2: Tailor your objective Adjust the objective to suit your goals Step 3: Review the result Check the objective meets the SMARTA criteria This is an example of how you might think about your role and contribution to Deakin. Even if you are an Executive Officer, you might view your contribution differently. The key is to follow the process when drafting your objectives.

11. How to choose and tailor your objectives: HEW 10 Example Managing Partner A Managing Partner in the Human Resources division contributes to Deakin’s strategy through leading the team of HR partners that add value through the provision of strategic and client valued consultancy and advisory services. A Managing Partner may view their contribution to these key elements of LIVE the future 2020 strategy: • Learning - Through providing HR solutions that enable teams to offer a brilliant education • Ideas - Through providing talent management and recruitment services that enhance Research capabilities • Value - Through advising on a recruitment process that reduces turnover in the first six months of employment • Experience - Through delivering services that ensure staff are engaged, productive and satisfied And see these three key areas as the most relevant to focus their objectives on: • Financial - Overseeing the financial management and resourcing of the partnership team • Customer - Building and maintaining effective client relationships, providing valuable advice and guidance • People - Providing effective leadership, coaching and development opportunities to team members • Process - Leading key strategic projects and delivering enhancements to existing processes and policies From a behavioural perspective this year they choose to focus on behaviours that support Deakin’s values of Excellent and Inclusive. From the exemplar objectives index, they could select the ones that link to the specific elements of the strategy and area of focus (e.g. Value/Financial or Experience/Process) or they can select from others. Remember, you don’t have to use the examples, they are just there to provide a starting point. Consider their personal ambitions and how a growth mindset can help them to achieve their goals, they have identified the need to develop their understanding of the Deakin business model and how their HR strategy can impact the successful execution of the model. Thinking about who to work with in order to create success for themselves and others, they have recognised that developing meaningful relationships with leaders throughout the faculties and portfolios, understanding their needs and priorities, is critical for successful delivery of HR services. They then review their objectives against the SMARTA criteria and enter them into DeakinPeople. Following the process Step 1: Choose your objective Assess your individual contribution Identify the exemplar objectives from the list that are relevant to your individual contribution Step 2: Tailor your objective Adjust the objective to suit your goals Step 3: Review the result Check the objective meets the SMARTA criteria This is an example of how you might think about your role and contribution to Deakin. Even if you are a Managing Partner, you might view your contribution differently. The key is to follow the process when drafting your objectives.

12. Exemplar objectives index: Click on the objective to see how you can tailor it to your role Deakin Promise Areas of focus Deakin Values

13. Tailoring an exemplar objective: LEARNING / FINANCIAL Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will support the delivery of a brilliant education through developing relationships with key technology suppliers to ensure our digital learning solutions are best in class and cost effective. This will be measured by targeting a 10% reduction in annual cost per student, and a 5% increase in student satisfaction survey scores. I will achieve this by developing my negotiation skills in order to improve contract terms with suppliers, and collaborating with our technology teams to ensure chosen solutions are cost effective to implement and service. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will support [the delivery of a brilliant education] through [developing relationships with suppliers and implementing cost effective agreements]. I will achieve this by [developing my negotiation skills] and collaborating with [service teams]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

14. Tailoring an exemplar objective: LEARNING / CUSTOMER Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will empower our students by undertaking the school's annual curriculum review prior to the distribution of course materials at the start of the trimester. I will ensure the curriculum is relevant and focused on achieving required learning outcomes, targeting a net positive satisfaction result in student surveys at the end of the course. I will achieve this by developing my knowledge in industry learning requirements, and working with fellow educators to share best practice. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will empower [our students] by providing [support in relation to curriculum matters and required learning outcomes]. I will achieve this by developing [my knowledge in the course subject matter] and working with [faculty members]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

15. Tailoring an exemplar objective: LEARNING / PROCESS Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will ensure a brilliant student enrolment experience by developing, reviewing and improving the course admission systems, with the aim of increasing the flexibility of existing processes and timeframes. This will be measured by targeting a 5% net increase in rate of conversion from enquiry to enrolment compared to previous years. I will achieve this by improving my understanding of process improvement methodologies, and I will work with other systems/technology staff to streamline development and testing. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will ensure [we appropriately welcome new students] by [developing, reviewing, and improving administrative systems]. I will achieve this by improving [my skills with the required software], and working with [other schools to share best practice]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

16. Tailoring an exemplar objective: LEARNING / PEOPLE Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will support student success by ensuring that my team is optimally resourced to respond to student administrative requests accurately and within agreed time frames. This will be measured by targeting 80% of requests to be completed within service level agreements, with fewer than 15% of administration reworks required each quarter. In order to achieve this, I will develop my management capabilities to understand how to drive team success, and will work with other team leaders to share successful strategies. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will support [student success] by ensuring that [my team is optimally resourced to respond to student inquiries]. In order to achieve this, I will [work to improve my management capabilities], and will work with [other team leaders to share best practice]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

17. Tailoring an exemplar objective: IDEAS / FINANCIAL Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will enhance the research capability in the Faculty of Health through appropriately allocating and monitoring funding of research projects in line with the Research Guiding Plan. This will be measured by targeting an improvement in the Faculty's ERA rating compared to last year. I will achieve this by increasing my knowledge of the research priorities within the faculty and schools, and collaborating with senior researchers to understand their needs and areas of focus. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will enhance [our research capability] through [appropriately allocating and monitoring funding]. I will achieve this by [increasing my knowledge of research priorities] and collaborating with [senior researchers]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

18. Tailoring an exemplar objective: IDEAS / CUSTOMER Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will support our research into developing new textiles through the setting up and managing the ongoing textile laboratory experiments within the project plan timeframe. This will be measured by targeting 85% of laboratory research projects to be completed within scheduled timelines. I will achieve this by learning how to calibrate the research equipment and working with members of the textile research team to improve research team productivity. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will support [our research capability] by providing [high quality technical support for the delivery of research projects]. I will achieve this by developing [my technical skills] and working with [researchers to understand their needs]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

19. Tailoring an exemplar objective: IDEAS / PROCESS Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will support the quality of our social science research agenda by ensuring compliance with university policies, procedures, and external ethical standards. The will be measured by targeting 100% participation of required ethics training by school researchers during the year. In order to achieve this I will undertake facilitation training and develop my knowledge of relevant rules and regulations. I will also work with researchers to improve understanding of social science compliance requirements. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will support the [quality of our research] by ensuring [compliance with university policies and procedures]. In order to achieve this, I will undertake [risk management training] and work with [researchers to ensure studies are conducted in a compliant manner]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

20. Tailoring an exemplar objective: IDEAS / PEOPLE Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will improve our engagement with technology industry research partners by establishing relationships with leaders in strategic research and development positions. This will be measured by targeting a 15% increase in the value of funded technology research partnerships executed compare to last year. I will achieve this by developing my networking skills to maximise the value of key partner interactions, and I will also work with senior leaders in the university who may have the ability to assist with establishing meaningful relationships in the industry. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will improve our [level of external engagement] by [establishing relationships with key community organisations]. I will achieve this by developing my [networking skills], and with the [assistance of senior leaders in the university]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

21. Tailoring an exemplar objective: VALUE / FINANCIAL Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will enhance our enterprise by improving profitability through growing cloud based student numbers. This will be measured by targeting a 5% increase in year on year growth in enrolments of cloud based courses. I will achieve this through developing my knowledge of best practice in online and digital targeted marketing. I will also work with faculty partners to ensure that predicted growth can be appropriately accommodated, as well as ensuring course outcomes are in line with expectations. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will enhance [our enterprise] through [driving growth in student numbers]. I will achieve this through developing [skills in targeted marketing], and working with [partners in faculties/portfolios]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

22. Tailoring an exemplar objective: VALUE / CUSTOMER Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will enrich the learning experience for students in the Faculty of Business and Law by providing high quality student advisory services. This will be measured by the volume and quality of administrative enquiries completed in the faculty student services office. I will achieve this by undertaking advanced training with the administrative software suite, and I will spend time with student representatives to understand how to optimise my advice to suit their needs. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will enrich the [student/staff experience] by providing [high quality administrative support and delivery of key programs]. I will achieve this by developing [my administrative skills] and working with [students/staff to understand their needs]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

23. Tailoring an exemplar objective: VALUE / PROCESS Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will increase productivity of staff and students conducting research in the Faculty of Health, by developing a tool to provide access to critical Ethics Advisory Group policies and guidelines. This tool will be implemented by the end of the second trimester. I will achieve this by undertaking training for intranet site development, and working with administrators from other faculties to understand if similar tools exist and to explore the opportunity for economies of scale in development. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will increase [employee productivity] by [developing, reviewing and improving administrative systems]. I will achieve this by [undertaking advanced systems training], and working with [team managers to understand productivity requirements]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

24. Tailoring an exemplar objective: VALUE / PEOPLE Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will contribute to the success of the student and staff support group through delivering training in the use of enquiry management systems and tools. This will be measured by targeting one training sessions each quarter during the year. I will achieve this by developing my training and facilitation skills, and I will work with my team to understand which skill areas will be most valuable to focus future training sessions. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will contribute to [the success of my team members] through [delivering training in the use of our team software/systems]. I will achieve this by developing [my training skills], and [understanding best practice from teams who have implemented similar programs]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

25. Tailoring an exemplar objective: EXPERIENCE / FINANCIAL Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will support the optimisation of the student experience in the Faculty of Arts & Education by managing and prioritising the budget of the student services function. This will be measured through the end of year financial scorecard result, as well as the successful delivery of student services projects. I will achieve this by developing my understanding of the Faculty's strategic priorities in order to focus expenditure on programs that are most likely to successfully delivery on this strategy. I will also work with relevant financial controllers and project managers to ensure that all needs can be taken into account. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will support the [optimisation of the student experience] by [managing and prioritising service budgets]. I will achieve this through improving [my understanding of strategic priorities], and working with [relevant program stakeholders]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

26. Tailoring an exemplar objective: EXPERIENCE / CUSTOMER Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will support a great employee experience for staff in the Faculty of Science, Engineering and Built Environment by providing exceptional recruitment support and advice. This will be measured by targeting a 10% increase in annual stakeholder survey satisfaction scores. I will achieve this by developing my subject matter expertise in educational recruitment innovation and trends, and will also develop a community of practice with other recruitment advisors in order to share best practice. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will support a [great employee experience] by providing [exceptional service and support]. I will achieve this by developing [my subject matter expertise], and will [share knowledge with my team]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

27. Tailoring an exemplar objective: EXPERIENCE / PROCESS Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria To enhance the student experience in the school of Engineering, I will ensure that 95% of student support and administration enquiries are responded to within 3 days. I will achieve this by developing my skills with the school's administration tools and improving my knowledge of the school's policies and processes. I will also work with administrators in other schools within the faculty in order to increase collective understanding of student priorities. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: To enhance the [student experience] I will ensure that [inquires are effectively responded to within the required period]. I will achieve this by developing [my administrative skills], and working with [others in the division to share student priorities]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

28. Tailoring an exemplar objective: EXPERIENCE / PEOPLE Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will increase team engagement and satisfaction of Library employees by actively promoting general team health and wellbeing. This will be measured by targeting a 5% increase in engagement survey scores and a year on year reduction in % of unplanned absences in the team. I will achieve this by building knowledge of the Deakin health and wellbeing programs throughout the year. I will also work closely with the team to understand causes of stress and tension in the Library in order to more effectively support them. This exemplar objective is suitable for a role that can impact the following element of the Deakin Promise: I will increase [team engagement and satisfaction] by [actively promoting general team health and wellbeing]. I will achieve this by [building knowledge of effective employee support programs], and working with [my team to understand what causes tension in the workplace]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? The impact of this exemplar objective is focused on the following area: What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

29. Tailoring an exemplar objective: EXCELLENT Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will strive for excellence in all aspects of my work as a project coordinator by setting clear standards of output with key stakeholders prior to each stage of the project, and measuring actual results against these standards. I will achieve this by developing my personal leadership and stakeholder management capabilities, and working with stakeholders to provide the required level of engagement and satisfaction needed to meet my objectives. This exemplar objective is suitable for a role that can demonstrate commitment to living the following value: I will [strive for excellence in all aspects of my work] by ensuring [my work always meets or exceeds agreed requirements]. I will achieve this by developing [my personal leadership capabilities] and working with [stakeholders to set clear standards]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

30. Tailoring an exemplar objective: ETHICAL Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will conduct myself with the highest standard of integrity by actively operating within the university’s code of conduct, ensuring that my work to support faculty research is in accordance with ethical and professional standards. This will be measured by my compliance with university policies and feedback from stakeholders. To support this, I will inform myself of all relevant legislative requirements and ethics advisory guidelines, and work with research managers in order to promote collective compliance. This exemplar objective is suitable for a role that can demonstrate commitment to living the following value: I will [conduct myself with the highest standard of integrity and professionalism] by [actively operating within the university’s code of conduct]. To support this, I will [inform myself of all relevant policies], and [foster collaborative working relationships]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

31. Tailoring an exemplar objective: INCLUSIVE Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will embrace difference and create the conditions for respect within the university by demonstrating sensitivity to language and cultural requirements in the marketing material produced by my team. This will be measured by reviewing a sample of publications with diversity and inclusion experts. I will achieve this by increasing my understanding of culturally sensitive and inclusive language, and seek the input of the many diverse voices within the faculty/portfolio. This exemplar objective is suitable for a role that can demonstrate commitment to living the following value: I will [embrace difference] and [create the conditions for respect within the university]. I will achieve this by [increasing my understanding of causes of intolerance], and seek the [input of the many diverse voices within the faculty/portfolio]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?

32. Tailoring an exemplar objective: SUSTAINABLE Step 1: Choose your objective The reason you would select this exemplar objective Step 2: Tailor your objective Follow steps (a) through (d) to tailor your exemplar objective Step 3: Review the result Review your tailored objective against the SMARTA criteria I will improve the environmental sustainability of the university by considering the impact of waste product in the materials laboratory for all experiments, measured by targeting a reduction in total reduction in waste volume compared to the previous year. I will do this by learning new approaches to managing waste and sharing best practice with my colleagues in other faculties. This exemplar objective is suitable for a role that can demonstrate commitment to living the following value: I will [integrate the environmental dimension of sustainability into everything I do] by [developing environmental indicators to measure impacts]. I will achieve this by developing my [knowledge of ways to reduce environmental footprint] and working with [peers to develop shared strategies]. a a a c c c b b b d d d Consider how your responsibilities can contribute to offering a brilliant education? Consider the ways that you are able to improve the financial well being of Deakin? What skills and capabilities could you learn or develop to achieve your objectives? Who can you work with in order to achieve your objectives and create success for others?