Is Cloud Computing Services a new mode of Business Process Outsourcing?

1. Cloud Computing is a game changer in the world of BPOs. In today’s tech times where companies sought to shave costs off non-core activities, they opt to third-party service providers. But shedding off the traditional systems, now they’re looking firstly for the cloud services before making a choice. Cloud is a new form of outsourcing that turning traditional BPO to BPaaS. This shift has transmuted the sector from a service provider to a planner. With this modification, more and more enterprises choose a cloud-based model. Cloud computing offer instability, indistinctness, complexity through automation and analytics to bring business success. Let’s take a sneak peek of how Business Process Outsourcing (BPO) implementing cloud automation:- Cloud is changing the way of traditional software development by renting it and start developing using online editors. From analysis to testing complete software engineering cycle will go through the change. It includes four parts: ●Software Specification & Analysis: In this requirement specified in the system with a complete description of the behavior and use of software in outsourcing business. ●The Design: It is the process where software artifacts are made to accomplish goals using a set of primitive components and subject to constraint. ●Development: Now this is the activity of computer programming in which the process of writing and maintaining the source code involves. ●Software Testing: This is the investigation conducted to check the quality of the product or service.

2. Cloud is working with the idea “Everything as a Service” and currently, numerous products presented as services under the umbrella of cloud computing. Here these are classified into categories: ●Infrastructure as a Service (IaaS): This allows organizations to charge these resources instead of making a purchase of dedicated networking equipment and servers. ●Database as a Service (DaaS): On the cloud, it frequently accepts a multi-tenant architecture, where the data of various consumers is reserved in the identical physical table. ●Software as a Service (SaaS): Software applications are provided as services on the Internet relatively than as software packages to be bought by different clienteles. It comes under SaaS. ●Platform as a Service (PaaS): It provides services to maintain the complete application development cycle that includes design, debugging, facilities on the Internet operation and support of rich web applications, deployment & implementation, and testing. It is perfect to try out new technologies if you are providing IT BPO services. The beauty of cloud computing is that it’s not an all-or-nothing proposition for outsourcing customers. Using the cloud as a test environment cut the expensive costs. Outsourcers these days building cloud-based multi-client data centers that lessen the cost of service and increasing the service provisioning speed. They are taking advantage of this opportunity to embed their services within broader outsourcing services. With the advent of cloud computing companies are looking at a more service-oriented approach to services. Rather than assume you need a packaged application that includes business logic, data, and processes, it’s possible to select a process application that’s not tied into a single application. Cloud computing concept is not new to Business Process Outsourcing. Companies across the world have been executing this manually or programmatically, for the years at a stretch. And if you are the one looking these services in any country search with “Outsource to India” or “Outsource to USA” to find a suitable organization with a cloud-based system. Sometimes the complete BPO services would be computerized through application programming. With the advent of cloud computing, this approach is starting to change. Now, most of the companies select a process application that’s not tied into a single application.