1 / 16

Rayars

Rayars. For Better Tomorrow…. Rayars. Software Solutions. Management Services. Old Age Home. Our Mission

oded
Download Presentation

Rayars

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Rayars For Better Tomorrow… www.rayars.com

  2. Rayars • Software Solutions • Management Services • Old Age Home www.rayars.com

  3. Our Mission Our mission is to speed up your business, save your time and minimize output expenses. We at Rayars address any challenges with our professional consultations, optimal decisions, and cost-effective and reliable solutions. Our Vision Rayars has quite ambitious plans. We do our best to take a leading position in the IT market. Making our partners' business profitable and enhancing their competitive position moves us forward on the ladder of recognition. www.rayars.com

  4. Rayars Software Solutions Rayars believe in providing right solutions to our customers at the right price for small and medium size enterprises to large corporations. Rayars believes in turning the ideas into the efficient and profitable business by giving optimum return on investment to our customers. www.rayars.com

  5. Our Services • ERP Solutions • Gamming Project (Animations & 3D) • Complex GUI Designs and Implementation • Business Application • Custom Application Development • Database Design & Development • Distributed Data Processing • Web Development • In Bound and Out Bound Process ( BPO ) • Data Entry Process • Information System Development • Intranet/ Internet Solutions • Product/Application Customization & Support www.rayars.com

  6. Client Focus Rayars is committed to long term business relationships and a deep understanding of our clients and their needs. We look to build significant insight into their objectives, issues, corporate culture and the business environment in which they operate. Our goal is to develop teams that will create sustained competitive advantage for our clients' business. www.rayars.com

  7. Rayars Management Services Rayars Management Services is a recruitment services organization specializing in the field of information technologies (IT Development, ITES and BPO) and Non-IT (Manufacturing, FMCG, Retail, Education and Banking sectors) We differ from other recruitment firms in our innovative approach to sourcing IT and Non-IT professionals for organizations’ manpower requirements. Over the year, Rayars has evolved into a one-stop-shop for all IT and Non-IT recruitment needs. We pride ourselves on the fact that most of the current business is from repeat clients, proving that we add value to the recruitment needs of our clients. We believe in maintaining long-term relationships by providing superior service and this is what sets Rayars Management Services apart from its peers. www.rayars.com

  8. Our Services Call Centre Staff [Voice & Non-Voice] Technical Recruitment [Software Development and Hardware Services] Employment Background Screening Services Training & Placement Security House Keeping Services INDUSTRIAL LABOUR CONTRACTS www.rayars.com

  9. Rayars has successfully placed candidates in the following domains • Software Professionals • Call Center Executives • Sales Managers • Quality Assurance Managers • Team Managers • Floor Managers • Networking Administrators • Human Resources Managers • Administrators Officers • Verification Officers • Operation Managers • Campaign Providers • Business Development Managers • System Administrators • Training & Placement Professionals www.rayars.com

  10. Features of Rayars Call center: End-to-End IP telephony based Network Automatic Call Distribution (ACD) Ability to call and receive calls across PAN India Access by Telephone/FAX/Internet Call Recording/Barging/Monitoring Third Party switch integration Voice Recording Inbound Fax/Email Internal and External Call Transfers Call Wrap up Information Call Information History Comprehensive inbound reporting www.rayars.com

  11. Out Bound Call Center Services: • Verification calls • Collections • Lead Generation and Sales support • Assessment of demand • Collection of relevant and useful information and arranging appointments for the sales force • Market Research and Customer satisfaction surveys www.rayars.com

  12. We are Rayars go to great lengths to provide best services that are hard to find anywhere. Our people in Rayars are highly skilled who take pride in their quality of work and services. Our services are not only fast, also meet high standard because quality control is a central part of what we do at our facilities. Our collaborative and responsive approach to problem-solving of customers inspires innovative and effective solutions. Clients appreciate this approach since it means we are listening to their needs and spreading their voice to the potential customers. Rayars is sensitive to client’s concerns and ensures absolute confidentiality and privacy of any information given to us. www.rayars.com

  13. We follow a stringent and well defined performance evaluation. The following is the reporting/performance evaluation methods • Talk Time • Average time to answer • Hold time • Wait time • Answer time • Wrap times • Meeting all Standard’s/ SLA’s www.rayars.com

  14. Technical equipment used by Rayars for the Operations • Latest Desk top Systems • Integrated high-end server • Phones: Latest phones • ISDN Modem Pair • VOIP Card • Headsets : Plantronics • CMS (Compliant Management Systems) • Calls attended after three rings • Complains were not escalated within 5 minutes • Complains summary report • Monitoring the number of calls • Confirmation calls to the customers for their satisfactory • Evaluating the amount of calls registered and escalated by a particular agent www.rayars.com

  15. Old Age Home The main aim of this Old Age Home is to spread Love & Support among old people who got separated from their loved ones. Rayars Old Age Home is purely Non Profitable Organization . This Trust will be maintained by Rayars by providing Food & Shelter to Homeless old people. www.rayars.com

  16. Thank you for sparing your valuable time Wish to have cordial, long-term and mutually beneficial association. Rayars Group Santhosh Kumar Batta www.rayars.com

More Related