Student Motivation: The Key to Improving Retention and Student Success

1. Don FraserProfessor, Durham CollegeMaking Your Mark SeminarsFor further information please contact:Don or Lisa Fraserwww.makingyourmark.com Student Motivation: The Key to Improving Retention and Student Success

2. Durham CollegeOntario19741,500 students2011Durham andUOIT14,000students

3. Don Fraser • 30 years Professor at Durham College, ON • 25 years student retention • Ontario Colleges’ Committee on Retention Making Your Mark Seminars • Student Motivation, Retention, High-Performance Learning and Teaching • delivered to 350+ colleges • 35,000 college staff

4. There are three things to remember about education.The first is motivation. The second is motivation. The third is motivation.- Terrell Bell, former Secretary of Education

6. 1974 and1985 Thunderbolt

7. Thunderbolt Thinking 1974: The President’s Motivator - Fear No more problems or ………

8. Thunderbolt Thinking 1974: The President’s Motivator - Fear No more problems or ……… AND… Do whatever it takes! There are no rules!

9. The proper question is not, “How can we motivate others?” but rather, “How can we create the conditions within which others will motivate themselves?”- Edward Deci, Why We Do What We Do

10. 5 Key Student Questions on Day 1Durham College 1974

11. 5 Key Student Questions on Day 1Right Start to College/Program SeminarDurham College 1974 • What’s going to happen today? ExpectationsExpectations: • Who’s sitting beside me? Classmates, cohort • Who’s teaching me? Faculty team

12. 5 Key Student Questions on Day 1Right Start to College SeminarDurham College 1974 • What’s going to happen today? ExpectationsExpectations: • Who’s sitting beside me? Classmates, cohort • Who’s teaching me? Faculty team • What’s the educational and career vision? Do I understand it? Believe it? Want it? • What do I have to do to be successful? Can I be successful? Support…..? Alumni Success Stories? 6. Other

13. Student Motivation: The Key to Improving Retention and Student Success Agenda • My Background and Your Perspective: Thunderbolt Thinking • Motivation Theory: Drive by Daniel Pink • Moving from motivation to action to behavior • Research and Results • High-Performance Behavior Change: Change or Die by Alan Deutschman • Top 10 Factors in Student Motivation and Retention: Partnership, Care, Capable, Career, Confidence, First Impressions, Follow Up Day 1 to Graduation, Quality Curriculum, Quality Teaching, Student Services • The Right Start to College: Student Motivation • Best Practices in Student Motivation and Retention • High-Performance Learning and Self-Management Skills • Making Your Mark: College and Career Success Skills • Keep the Box, Poke the Box, Build a New Box • Resources • What’s next?

14. Drive:The Surprising Truth About What Motivates Usby Daniel Pink Extrinsic Motivation vs Intrinsic Motivation

15. Drive:The Surprising Truth About What Motivates Usby Daniel PinkExtrinsic Motivation Carrots and Sticks • They can extinguish intrinsic behavior. • They can diminish performance. • They can crush creativity. • They can crowd out good behavior, • They can encourage, shortcuts and unethical behavior. • They can become addictive. • They can foster short term thinking.

16. Drive:The Surprising Truth About What Motivates Us by Daniel PinkIntrinsic Motivation The Three Elements • Autonomy • Purpose • Mastery of Skills

17. Jamaica: Students’ Big 4 • If you could teach your faculty about student motivation, what would you teach them?

18. Jamaica: Students’ Big 4 • Don’t be boring • We know who you are. We want you to know who we are. • We use technology every day, why can’t you use it more in the classroom. • Why is this important to us today, tomorrow and in our future careers?

19. What MotivatesStudents? • Fear • Pride • Peers/Parents • Opportunity • Deadlines/Penalties • Grades • Knowledge/Skills/Values/Interests • Future/Career Confidence • Experience • Money • Competition • Independence

20. Perspective is everything. Opportunity….. Drop your baggage

21. Perspective is everything. Opportunityisnowhere

22. Perspectiveiseverything • from loneliness to belonging • self-doubt self-confidence • career indecision career vision • values conflict commitment • procrastination just do it • boredom engaged • rejection acceptance • fear of success achievement • fear of failure confidence

23. Motivating Students: A Change in Mindset

24. Capture Student Motivation • Positive, Professional Atmosphere• Great 1st Impression• Ease Anxiety and Fears• Get to Know Classmates and Faculty• Introduce Learning Community• Educational and Career Vision• High-Performance Change• Professionals-in-Training• Self-Management Skills• Student Success Skills• Making Your MarkCommunication/Feedback3 Keys to High-Performance Change1. Relate 2. Reframe 3. Repeat

25. The ResultsRight Start to College Seminar • Student Motivation- Confidence+19% improvement (8 weeks later) in students believing they will graduate, NISOD, Innovations Abstracts, Vol.xxvi, No. 16. • Classroom Atmosphere, motivated and committed students • Academic Program Culture and Quality • Word on the Street/Marketing + Facebook • Enrolment • KPI (Key Performance Indicators) • Program Cost/Efficiencies • Mohawk College, Loyalist College, SAIT • Florida State College- “First Class” • The Challenge of Institutional Change

26. The Three FactorsAlan Deutschman • Relate • Reframe • Repeat Fear gets attention, it doesn’t get change

27. RelateReframePositive ContextProfessional-in-TrainingPartnership • Who are you? • Who are we? • Where are we going? • How can we get there within a professional-in-training/ learning community partnership? • How will this be valuable in my career and life?

28. Repetition • the number of days to change a habit • the number of hours to develop the 1st level of high performance change

29. Repetition • 21-45 the number of days to change a habit • the number of hours to develop the 1st level of high performance change

30. Repetition • 21-45 the number of days to change a habit • 2,000 the number of hours to develop the 1st level of high performance change

31. Top 10 Factors in Student Motivation and Retention SM = P [C4 + Fl + FU + QC + QT + SS] Self-Management SkillsStudent Motivation = RetentionStudent Motivation #1 Factor in RetentionCareer Vision and Relationship #1 and #2 Factors in Student MotivationSelf-Management #1 Factor in Career Success

32. Top 10 Factors in Student Motivation and RetentionSM = P [C4 + Fl + FU + QC + QT + SS] Self-Management Skills • SM Student Motivation • P Partnership • C1 Care • C2 Capable • C3 Career • C4 Confidence • FI First Impressions • FU Follow Up Day 1 to Graduation • QC Quality Curriculum • QT Quality Teaching • SS Student Services • Self-Management Skills

33. PartnershipFactor 1 • Students • Faculty • Student Services • Recruiting/Admissions • Support Staff • Management • Student Associations • Residences • Industry/Accreditation • Advisory Committees • Alumni • Family • Financial Resources, Government, …….

34. CareFactor 2 • Smile • Body Language, Mirror Neurons • Name, Tags, Tents • Listening • Support, Icebreakers • Do you know me/my story? • Best Practice: Dr. Griff • BP: Brian Little: ‘The 5.0 Harvard Professor • How’s it going? Rate out of /10

35. CapableFactor 3 Do you see who I can become? Focus on strengths, not weaknesses. Building Competencies.

38. CareerFactor 4 • Me Inc & The 8 Cornerstones of High Performance Careers

39. The 8 Cornerstones of Me Inc. Credit: Making Your Mark, 9th edition, Lisa Fraser

40. Coaching Confidence Factor 5

41. There’s only one chance to make a first impression.Factor 6The Right Start to College Seminar

42. The Right Start to College Seminar

43. More First Things First • First Expectation • First Connection, Relationship • First Motivation • First Behavior Pattern, Habits • First Tradition, Assignment • First Result, Feedback, KPI

44. 9 am Comfort Level:4/10 • “Ready to make a fresh start” • “Wondering if I made a big mistake” • “Overwhelmed” • “Excited” • “About to cry” • “Having second thoughts” • “Anxious”

45. 4 pm Comfort Level: 9/10 • “Excited about the possibilities” • “Comfortable, positive” • “More confident” • “Well informed” • “The day met my expectations” • “It’s not going to be easy, but it’s achievable, with the right approach”

47. Agenda Name Tent/tag Program Handbook College Day Timer Making Your Mark Student Association/Orientation Information Student Services Information The Right Start Seminar Kit 9th edition, Lisa Fraser

48. Career Vision • Industry Overview • Job Sectors • Skill Profile • Work Experience (Co-op, Volunteer) • Program of Studies • Accreditation • Alumni Success Stories

49. Program Handbook • Welcome from Faculty • Faculty Bios • Industry Overview /Job Market • Career Vision/Skill Profile • Program of Studies • Experimental Learning • Key Dates • Accreditation • Professional Resources • Advisory Resources • Advisory Committee • Alumni Success Stories