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Quality Improvement: Just do it!

Quality Improvement: Just do it!. Retired Secretary of Health Mary Selecky Washington State June 2013. TRANSFORM BUSINESS PROCESSES. Work with policymakers to prioritize, set and measure health outcomes Streamline performance and accountability measures

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Quality Improvement: Just do it!

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  1. Quality Improvement: Just do it! Retired Secretary of Health Mary Selecky Washington State June 2013

  2. TRANSFORM BUSINESS PROCESSES • Workwith policymakers to prioritize, set and measure health outcomes • Streamlineperformance and accountability measures • Commitfully to quality improvement by striving to meet state and national public health standards • Modernizeand sustain capability to collect, analyze, and share information

  3. USE OUR LIMITED RESOURCES WISELY • Prioritize, Set and Measure Outcomes • Reform Business Practices Using Quality Improvement • Modernize and sustain ability to Collect and Analyze Data Act Plan Check Do

  4. THEY ARE ALL LINKED Employee Survey Data Health of Washington (SHA) Budget Implementation of Strategies, Operational Activities, Monitoring and Communicating Progress and Process Improvements Agenda for Change (SHIP) Management Review and Analysis of Performance Tools Creation of “Results Washington” Dashboard* Strategic Plan Customer Survey Data Public Health Standards Results Legislative Agenda Washington Results HealthMAP Data Analysis Data Collection POG / Activity Inventory Annual Self Assessment Ask yourself questions such as, how well are we doing? How do we collect data? What do we do with it? Is our strategic plan working? Who is involved? Use the Baldrige framework of Leadership, Strategic Planning, Customer Focus, Information & Analysis, Human Resource, Process Management and Performance Results to guide the assessment. WSQA Assessment Results 1 or 2 opportunities for improvements * = performance measurement tools

  5. Questions? maryselecky@yahoo.com

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