CHALLENGES REACTIONS ADJUSTMENTS TO THE CHANGES FACED BY A UNIVERSITY TESTING AND ADVISING CENTER.

1. SURVIVAL 101:NAVIGATING THE TRANSITIONAL TESTING WAVESConnie P. Williams, Ph.D.September 10, 2010National College Testing Association, Atlanta, GA

2. CHALLENGES REACTIONS ADJUSTMENTS TO THE CHANGES FACED BY A UNIVERSITY TESTING AND ADVISING CENTER.

3. WHO ARE WE NOW… CTL: Student Testing Services (STS) • Coordinate UT Austin Testing Program • Work with academic departments to establish policy on credit by examination and course placement • Advise students on credit by examination and course placement • Administer tests for credit and placement • Provide test results • Report petitions for credit to the registrar

4. NAME CHANGES • MEC Measurement and Evaluation Center – • 1967 – July 2001 • DIIA Division of Instructional Innovation and Assessment – • July 2001 – March 2010 • DATL Division for the Advancement of Teaching and Learning – • July 2010 – August 2010 • CTL Center for Teaching and Learning – • August 2010 – & Forward

5. GOVERNANCE CHANGES • VARYING ADMINISTRATIVE MISSIONS • ORGANIZATIONAL RESTRUCTURING • HR REVIEW

6. ECONOMIC FACTORS • STUDENTS TAKING CLASSES RATHER THAN TESTS • LOSS OF POSITIONS WITHIN THE WORK UNIT / • STAFF RETENTION • LOSS OF REVENUE

7. POLICY CHANGES • CHANGES TO REVENUE GENERATING TESTS • WRITING TEST • SPANISH TEST • MATH TEST REQUIREMENTS • LANGUAGES • COMPUTER-BASED TESTS

9. OTHER FACTORS STRATEGIC PLANNING ORGANIZATIONAL REVIEW THE UNKNOWN

11. Change has a considerable psychological impact on the human mind. To the fearful it is threatening because it means that things may get worse. To the hopeful it is encouraging because things may get better. To the confident it is inspiring because the challenge exists to make things better. King Whitney Jr.

12. QUESTIONS / SHARING

13. Student Testing Services (STS) Connie P. Williams Supervisor of Testing Programs P.O. Box 7246, Austin, TX 78713 Phone 512-232-2645 Fax 512-471-3509 c.williams@austin.utexas.edu