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Objectives & Key Results (OKRs)

Objectives & Key Results (OKRs)

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Objectives & Key Results (OKRs)

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  1. OBJECTIVES AND KEY RESULTS (OKRs) Translating Aspirations into Action C:\Users\Allan BigMac\Documents\000 OEC\Logo\The Logo Company\FINAL\OperationalExD24aR02bP01ZL\TRANSPARENT.png © Operational Excellence Consulting © Operational Excellence Consulting. All rights reserved.

  2. NOTE: This is a PARTIAL PREVIEW. To download the complete presentation, please visit: https://www.oeconsulting.com.sg NOTE: This is a PARTIAL PREVIEW. To download the complete presentation, please visit: https://www.oeconsulting.com.sg LEARNING OBJECTIVES Define the OKR process and its use as a framework for transparency and accountability Acquire knowledge on the key concepts and principles of OKR (Objectives and Key Results) Understand the importance of setting clear, measurable objectives and key results for alignment Describe the OKR approach to setting quarterly objectives, defining measurable outcomes, and tracking progress 2 © Operational Excellence Consulting

  3. CONTENTS 1 4 Key Concepts and Principles of OKRs Case Studies and Examples 2 5 Challenges and Building a Continuous Improvement Culture The OKR Process and Structure 3 6 Best Practices and Comparisons Limitations and Future of OKRs 3 © Operational Excellence Consulting

  4. WHY CHANGE IS NECESSARY Traditional approaches to goal-setting often lead to stagnation and missed opportunities. OKRs drive purposeful change by setting clear, adaptive, and outcome-oriented goals. 4 © Operational Excellence Consulting

  5. SIGNS YOU NEED AN OKR FRAMEWORK REGULAR REVIEW GOAL SETTING TRANSPARENCY Setting objectives without measurable key results, leading to misalignment and lack of focus. Lack of transparency on progress towards key results. Failure to conduct frequent check-ins and adjustments, resulting in missed targets. 5 © Operational Excellence Consulting

  6. 70% of organizations fail to execute their strategic plans successfully, often due to a lack of clear goals and a failure to track progress effectively. 6 Source: Adapted from Harvard Business Review © Operational Excellence Consulting

  7. “ measurable goals into place. Measure what matters. It’s a simple idea: to put ambitious, clear, and JOHN DOERR Author of “Measure What Matters” 7 © Operational Excellence Consulting

  8. KEY CONCEPTS OF OKR Clarity Focus Alignment Transparency Agility OKRs align every level of the organization with strategic goals, unifying efforts across teams for greater impact. OKRs are adaptive, allowing teams to quickly adjust objectives and key results to meet changing demands. OKRs create clear objectives and measurable results that eliminate ambiguity, helping everyone understand the mission. Visible OKRs foster a culture of accountability and trust, allowing everyone to track progress and stay engaged. With OKRs, teams prioritize the most impactful goals, channeling energy and resources where they count the most. 8 © Operational Excellence Consulting

  9. DEFINITION OF OKR (OBJECTIVES AND KEY RESULTS) OKR (Objectives and Key Results) is a goal-setting framework that helps organizations define clear, ambitious objectives and measurable key results to track progress. Objectives define what you want to achieve, and key results quantify how you’ll measure success. 9 © Operational Excellence Consulting

  10. WHAT ARE OKRs (OBJECTIVES AND KEY RESULTS)? A clear, actionable goal that defines what the organization aims to achieve. Objective Specific, measurable outcomes that define how the objective will be met. Key Result Key Result Key Result (One or more) 10 © Operational Excellence Consulting

  11. DEFINING OKRs: EXAMPLE FOR SENIOR MANAGEMENT Objective for Senior Management: Achieve market leadership in Southeast Asia by 2025. Objectives must align with broader company strategy while being actionable at all levels. OBJECTIVE: Achieve market Leadership in Southeast Asia by 2025. Key Results should provide a clear path to accomplishing the objective. KEY RESULT 1: Increase market share in key markets from 15% to 25%. KEY RESULT 3: Secure 5 strategic partnerships by year-end. KEY RESULT 2: Launch 3 new product lines in Q1. 11 © Operational Excellence Consulting

  12. THE OKR SUPERPOWERS FOR ORGANIZATIONAL SUCCESS The OKR Superpowers Superpower #1 Superpower #2 Superpower #3 Superpower #4 Focus and Commit to Priorities Align and Connect for Teamwork Track for Accountability Stretch for Amazing ▪ Focus on a few critical objectives that will drive the most impact. ▪ Create alignment across the company by making OKRs visible to everyone. ▪ Regularly review progress through OKR check-ins and grading. ▪ Encourage teams to set ambitious goals that push the limits of what is possible. ▪ Commit resources to these priorities and empower teams to deliver. ▪ Adapt and recalibrate based on performance data. ▪ Foster collaboration and reduce silos. ▪ Celebrate both successes and lessons learned from failures. The four superpowers of OKRs create a performance-driven culture. 12 © Operational Excellence Consulting

  13. OVERVIEW OF OKR DEPLOYMENT The Process for Achieving and Sustaining High Impact OKR Results. Knowing Where to Go Getting There Vision and Strategy Compelling benefits to both Customers and to our Organization Organizational Objectives and Key Results Sustainable Results Clarity and Understanding Team and Individual Key Results “What’s next?” Alignment and Commitment Regular Reviews and Course Adjustments “What’s important?” “How are we doing?” Execution and Follow Up “How do I contribute?” 13 © Operational Excellence Consulting

  14. OKR PROCESS FOR SENIOR MANAGEMENT Grading OKRs: Annual OKR Planning: ▪ Grade OKRs at the end of each quarter on a scale from 0.0 to 1.0. ▪ Align high-level corporate OKRs with the company’s vision and strategy. Grading OKRs Annual OKR Planning ▪ Celebrate achievements, reflect on challenges, and adjust for the next cycle. ▪ Translate corporate objectives into departmental OKRs. OKR PROCESS Quarterly OKR Cycles: Regular Check-ins: Regular Check-ins ▪ Review and update OKRs to reflect changing priorities. Weekly or bi-weekly reviews to track progress, unblock challenges, and adjust as needed. ▪ Quarterly OKR Cycles ▪ Ensure teams have ownership and accountability for their OKRs. An OKR cycle ensures continuous alignment, tracking, and accountability across the organization. 14 © Operational Excellence Consulting

  15. LEADERSHIP’S ROLE IN OKRs Empower Teams Ensure Alignment Champion the OKR System Foster Transparency Trust teams to define their own OKRs that support the company’s mission. Lead by example by setting clear and ambitious OKRs. Share OKRs publicly to create an open culture of accountability. Align your team’s objectives with broader company goals. OKRs succeed when leaders are fully engaged in the process. 15 © Operational Excellence Consulting

  16. CASE STUDY 1 : GOOGLE’S OKR REVOLUTION –TRANSFORMING THE WORLD WITH INFORMATION MASTERY Key Insights for Leaders: Google’s OKRs Objective: ➢ To organize the world’s information and make it universally accessible. Bold Objectives: Think big but maintain focus. ● ➢ Achieve a 95% user satisfaction rate for Google Search. Key Result 1: Measurable Results: Clear metrics to track progress. ● ➢ Index 1 billion web pages by year-end. Key Result 2: Stretch Goals: Push boundaries without fear of failure. ● ➢ Increase daily search queries from 100 million to 200 million. Key Result 3: 16 © Operational Excellence Consulting

  17. COMMON CHALLENGES AND SOLUTIONS IN OKRs Challenges Solutions Prioritize ruthlessly. Focus on 3-5 objectives per team per quarter. 1. Setting Too Many Objectives ▪ Use OKR planning sessions to ensure team OKRs align with company-wide goals. 2. Lack of Alignment ▪ Schedule regular OKR check-ins to track progress and remove roadblocks. 3. Inconsistent Check-ins ▪ Encourage teams to set at least one aspirational OKR to drive innovation. 4. Failing to Stretch ▪ Anticipate common challenges and proactively address them to ensure the success of OKRs. 17 © Operational Excellence Consulting

  18. FUTURE TRENDS IN OKRs Real-Time Feedback Mechanisms AI-Driven Analytics Integration with Agile Frameworks Employee-Centric OKRs Predictive analytics to improve OKR tracking and forecasting. OKRs increasingly align with agile methodologies to enhance adaptability. Emphasis on aligning personal development goals with OKRs. Integrating real-time feedback into OKR check-ins. 18 © Operational Excellence Consulting

  19. ACTIVITY 2: DEFINING AND ALIGNING STRATEGIC OKRs ACTION! Instructions: Time: 30 mins Break into Groups: Form groups of 4-6 participants. 1. Define a Strategic Objective: Each group defines one clear, high-impact objective aligned with the company’s vision. 2. Set Supporting OKRs: Break down the objective into 2-3 key results and align them at different levels (e.g., team and individual). 3. Present to the Class: Each group presents their objective, key results, and alignment approach in a short presentation. 4. 19 © Operational Excellence Consulting

  20. ABOUT OPERATIONAL EXCELLENCE CONSULTING Operational Excellence Consulting is a distinguished management consultancy based in Singapore. Our firm specializes in driving transformative growth and innovation by maximizing customer value and minimizing waste through the strategic adoption of Design Thinking and Lean management practices. For further details, please visit www.oeconsulting.com.sg Logo Fb / Logo Fb Png / How the hyperconnected are X Logo (Twitter | 01) - PNG Logo Women In Wilmington for Networking © Operational Excellence Consulting

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