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Bringing CLAS and Equity to Systems Impacting Health

Darci L. Graves MPP, MA, MA Senior Health Education and Policy Specialist Health Determinants & Disparities Practice at SRA international, Inc. How to Recruit & Retain a Diverse Workforce. Bringing CLAS and Equity to Systems Impacting Health. Learning Objectives.

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Bringing CLAS and Equity to Systems Impacting Health

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  1. Darci L. Graves MPP, MA, MASenior Health Education and Policy Specialist Health Determinants & Disparities Practiceat SRA international, Inc. How to Recruit & Retain a Diverse Workforce Bringing CLAS and Equity to Systems Impacting Health

  2. Learning Objectives • Describe why recruiting and retaining a diverse workforce is important • Describe elements which aid in the development of a successful diversity and inclusion plan • Identify at least three techniques/best practices for recruiting a diverse workforce • Identify at least three techniques/best practices for retaining a diverse workforce

  3. Why Recruiting and Retaining a Diverse Workforce is Important

  4. Diversity Inclusion Innovation

  5. Workforce Diversity A collection of individual attributes that together help agencies pursue organizational objectives efficiently and effectively.

  6. Inclusion All individuals are able to participate & contribute to their full potential

  7. Innovation • something new or different introduced • the act of innovating; introduction of new things or methods.

  8. Diverse Workplaces Increases • Responsiveness to Customers • Relations with the surrounding community • Ability to cope with change • Staff retention and productivity • Exposure to New Ideas • Mutual Respect • Business Reputation • Job Promotion • Creativity

  9. Fair vs. Equal

  10. Development of a Successful Diversity and Inclusion Plan

  11. Diversity & Inclusion Plan • Purpose and/or Values • Goals & Objectives • Climate/Organizational Culture • Training/Education • Recruitment • Retention • Measures of Success

  12. Sample Vision and Mission Statements • Vision Statement • Be the Nation’s model employer by leveraging diversity and fostering inclusion to deliver the best public service. • Mission Statement • Recruit, retain, and develop a diverse, high-performing Federal workforce that draws from all segments of society and values fairness, diversity and inclusion.

  13. Sample Goals • Workforce Diversity. Recruit from a diverse, qualified group of potential applicants to secure a high-performing workforce drawn from all segments of American society. • Workplace Inclusion. Cultivate a culture that encourages collaboration, flexibility, and fairness to enable individuals to contribute to their full potential and further retention. • Sustainability. Develop structures and strategies to equip leaders with the ability to manage diversity, be accountable, measure results, refine approaches on the basis of such data, and institutionalize a culture of inclusion.

  14. Diversity InAction • Diversity Inaction

  15. For a Plan to Succeed • Informed and committed leadership • Comprehensive scope of goals and activities • Integration of objectives within business plans throughout the organization • Dedicated resources • Focused education and training opportunities • Policy review and development • Shared responsibility and individual accountability • Measurement and evaluation.

  16. Techniques/Best Practices for Recruiting a Diverse Workforce

  17. Organizational “Non-verbals” • Public Spaces • Outreach • Web Presence • Reputation

  18. Recruitment • Design and implement strategic recruitment and outreach to reach all segments of society • Assess the effectiveness of process already in place. • Sell your organization’s diversity • Not all employment advertisements appeal to everyone

  19. Techniques/Best Practices for Retaining a Diverse Workforce

  20. Retention • Walk the Talk • Follow Through • Mentoring • Forward and Reverse • Professional development • Support learning and mobility. • Employee Engagement • Involve all staff

  21. Resources

  22. National Center for Cultural Competence, Georgetown University Think Cultural Health, Office of Minority Health, Department of Health & Human Services National Standards for Culturally & Linguistically Appropriate Services in Health and Health Care, Office of Minority Health, Department of Health & Human Services Diversity Council of Rochester, MN Look to disciplines beyond health including: law, higher education, human resources, philanthropy, and more

  23. Think Cultural Health Advancing health equity at every point of contact

  24. National CLAS Standards: The Blueprint • The Case for CLAS • The Enhancements • Standard by Standard chapters: • Purpose • Description • Strategies • Resources

  25. For More Information: Darci_Graves@sra.com www.ThinkCulturalHealth.hhs.gov

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